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~isPartOf:"Cases on innovations in educational marketing : transnational and technological strategies"
~isPartOf:"Handbuch Vertriebs-Exzellenz im Asset Management : institutionelle Anleger gewinnen und binden"
~isPartOf:"International journal of business innovation and research"
~isPartOf:"International journal of management & enterprise development : IJMED"
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Search: "Customer relationship management"
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Beziehungsmarketing
54
Relationship marketing
54
Customer satisfaction
19
Kundenzufriedenheit
19
Consumer behaviour
16
Konsumentenverhalten
16
Dienstleistungsqualität
11
Service quality
11
Anlageberatung
8
Financial advisors
8
Bank
6
Deutschland
6
Germany
6
India
6
Indien
6
USA
6
United States
6
CRM
5
Empirical method
5
Empirische Methode
5
Taiwan
5
Einzelhandel
4
Retail trade
4
satisfaction
4
service quality
4
Computer-assisted marketing
3
Data Mining
3
Data mining
3
Hotel industry
3
Hotellerie
3
IT-gestütztes Marketing
3
Kundenbindungsprogramm
3
Lieferantenmanagement
3
Loyalty program
3
Supplier relationship management
3
customer loyalty
3
customer relationship management
3
customer satisfaction
3
Betriebliche Wertschöpfung
2
Brand image
2
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53
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45
German
9
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Smith, Alan D.
5
Alavi, Shirin
2
Järvi, Henna
2
Lin, Binshan
2
Ranjbarian, Bahram
2
Abed, Suzan R.
1
Agrawal, Rajat
1
Al-Hawary, Sulieman Ibraheem Shelash
1
Alvandi, Mohsen
1
Anand, Neeraj
1
Anuradha, A.
1
Arunkumar, Sivakumar
1
Asikhia, Olalekan
1
Azad, Naser
1
Basha, Syed Muzamil
1
Bendig, Tim
1
Bharti, Kumkum
1
Boyer, Stefanie L.
1
Böhler, Joachim
1
Chang, Hsing-Yun
1
Chao, ChiaCheng
1
Chatterjee, Shuvam
1
Chen, Chien-Ting
1
Chen, Hsin-Hung
1
Chen, Yu-cheng
1
Chi, YanPing
1
Chuancharoen, Supakij
1
D'Costa, Nancy
1
DiGangi, Samuel
1
Duran, Randall E.
1
Enste, Norbert
1
Fathi, Saeed
1
Feinen, Thomas P. J.
1
Geis, Gerold
1
Ghafari, Mohammad
1
Gore, Olga
1
Gretzschel, Dirk
1
Griffin, Abbie
1
Gupta, Ashish
1
Hamdallah, Madher E.
1
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Cases on innovations in educational marketing : transnational and technological strategies
Handbuch Vertriebs-Exzellenz im Asset Management : institutionelle Anleger gewinnen und binden
International journal of business innovation and research
International journal of management & enterprise development : IJMED
Journal of business research : JBR
647
Journal of retailing and consumer services
582
Industrial marketing management : the international journal for industrial and high-tech firms
406
SpringerLink / Bücher
312
International journal of hospitality management
280
The journal of services marketing
225
The journal of business & industrial marketing
193
The service industries journal
185
Journal of strategic marketing
171
Journal of the Academy of Marketing Science
164
International journal of electronic customer relationship management : IJECRM
140
Journal of marketing
124
International journal of contemporary hospitality management
120
Journal of travel and tourism marketing
118
Journal of service research : JSR
117
Journal of hospitality marketing & management
116
The journal of product & brand management
111
Gabler Edition Wissenschaft
110
Tourism management : research, policies, practice
108
Asia Pacific journal of marketing and logistics
107
Journal of service management
106
Cogent business & management
103
Journal of retailing
103
The journal of brand management : an international journal
101
Psychology & marketing
100
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
99
Marketing intelligence & planning
97
European journal of marketing : EJM
95
Services marketing quarterly
92
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
86
The international journal of bank marketing : IJBM
85
Journal of marketing management : MM
82
Service business
80
Springer eBook Collection / Business and Economics
79
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
78
The international review of retail, distribution and consumer research
73
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
72
Journal of financial services marketing : JFSM
70
Business horizons
69
International journal of retail & distribution management
68
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ECONIS (ZBW)
54
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1
Customer
relationship
management
practices in the online community : Wikipedia
Alavi, Shirin
- In:
International journal of business innovation and research
10
(
2016
)
4
,
pp. 563-578
Persistent link: https://www.econbiz.de/10011646565
Saved in:
2
ERP solution for effective supply chain of micro, small and medium-sized enterprises : a case study of customised ERP solution development and deployment for MSMEs in the Haryana s...
Trivedi, Shantanu
;
Negi, Saurav
;
Anand, Neeraj
; …
- In:
International journal of business innovation and research
17
(
2018
)
4
,
pp. 516-535
Persistent link: https://www.econbiz.de/10011982364
Saved in:
3
Relationship intention and service quality as combined competitive strategy
Mostert, Pierre
;
Luttig, Thelma
- In:
International journal of management & enterprise …
17
(
2018
)
1
,
pp. 76-92
Persistent link: https://www.econbiz.de/10011879629
Saved in:
4
High customer involvement : an essential element for effective co-creation
Bharti, Kumkum
;
Agrawal, Rajat
- In:
International journal of business innovation and research
15
(
2018
)
4
,
pp. 431-451
Persistent link: https://www.econbiz.de/10011955765
Saved in:
5
The value of long-term co-innovation relationships : experiential approach
Lehtimäki, Tuula
;
Komulainen, Hanna
;
Oinonen, Minna
; …
- In:
International journal of business innovation and research
16
(
2018
)
1
,
pp. 1-23
Persistent link: https://www.econbiz.de/10011955795
Saved in:
6
Business online community credibility model of an online consumption community using linear programming for effective
customer
relationship
management
Alavi, Shirin
- In:
International journal of business innovation and research
8
(
2014
)
4
,
pp. 440-462
Persistent link: https://www.econbiz.de/10010401002
Saved in:
7
Customer engagement in the hotel industry : perceptions of hotel staff and guests
Järvi, Henna
- In:
International journal of business innovation and research
18
(
2019
)
1
,
pp. 109-127
Persistent link: https://www.econbiz.de/10011982392
Saved in:
8
Banks performance and customers' satisfaction in relation to corporate social responsibility : mediating customer trust and spiritual leadership : what counts!
Srouji, Anan F.
;
Abed, Suzan R.
;
Hamdallah, Madher E.
- In:
International journal of business innovation and research
19
(
2019
)
3
,
pp. 358-384
Persistent link: https://www.econbiz.de/10012108750
Saved in:
9
Consumer satisfaction attribute mapping in hospitality industry through ZMET
Chatterjee, Shuvam
;
Pandey, Mrinalini
- In:
International journal of business innovation and research
20
(
2019
)
1
,
pp. 87-105
Persistent link: https://www.econbiz.de/10012144497
Saved in:
10
The effect of service quality on customer loyalty, given the mediating role of customer engagement and perceived value : case study: Taban Airline, Mashhad, Iran
Azad, Naser
;
Sadeghifar, Mohammad
- In:
International journal of business innovation and research
20
(
2019
)
1
,
pp. 129-144
Persistent link: https://www.econbiz.de/10012144499
Saved in:
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