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~isPartOf:"Cornell hospitality quarterly : CQ"
~isPartOf:"Journal of business research : JBR"
~isPartOf:"Rebooting multilateral trade cooperation: perspectives from China and Europe"
~language:"ell"
~language:"eng"
~language:"nor"
~language:"und"
~person:"Hoekman, Bernard M."
~person:"Mattila, Anna S."
~subject:"Deutschland"
~subject:"Expenditure"
~subject:"Hotel industry"
~subject:"Kapitaleinkommen"
~subject:"Konsumentenverhalten"
~subject:"Online-Marketing"
~subject:"Restaurant industry"
~subject:"Wirkungsanalyse"
~subject:"World"
~type:"article"
~type_genre:"Article in journal"
~type_genre:"Aufsatz im Buch"
~type_genre:"Collection of articles of several authors"
~type_genre:"Conference proceedings"
~type_genre:"Handbuch"
~type_genre:"Rezension"
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Deutschland
Expenditure
Hotel industry
Kapitaleinkommen
Konsumentenverhalten
Online-Marketing
Restaurant industry
Wirkungsanalyse
World
Consumer behaviour
12
Beziehungsmarketing
5
Dienstleistungsqualität
5
Gastronomie
5
Relationship marketing
5
Service quality
5
Corporate Social Responsibility
4
Corporate social responsibility
4
Customer satisfaction
3
Kundenzufriedenheit
3
CSR
2
Competence
2
Experiment
2
Hotellerie
2
Preismanagement
2
Pricing strategy
2
Welt
2
Advertising effects
1
Airline
1
Ausgaben
1
Behaviour
1
Beschwerdemanagement
1
Brand management
1
Branding
1
Cancelation behavior
1
China
1
Cognition
1
Communal relationships
1
Communication
1
Complaint management
1
Confidence
1
Consumer behavior
1
Consumers
1
Cuteness
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1
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Article in journal
Aufsatz im Buch
Collection of articles of several authors
Conference proceedings
Handbuch
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14
Book section
2
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Modern Greek (1453-)
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Author
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Hoekman, Bernard M.
Mattila, Anna S.
Laroche, Michel
28
Ko, Eunju
23
Cleveland, Mark
16
Diamantopoulos, Adamantios
14
Valette-Florence, Pierre
14
Bartikowski, Boris
13
Richard, Marie-Odile
13
Dwivedi, Yogesh Kumar
11
Teng, Lefa
11
Balaji, M. S.
10
Donthu, Naveen
10
Filieri, Raffaele
10
Martin, Drew
10
Kim, Kyung Hoon
9
Kukar-Kinney, Monika
9
Melewar, T. C.
9
Seo, Yuri
9
Septianto, Felix
9
Sharma, Piyush
9
Veloutsou, Cleopatra
9
Yang, Zhiyong
9
Beatty, Sharon E.
8
Chebat, Jean-Charles
8
Choi, Jeonghye
8
Huarng, Kun-Huang
8
Merchant, Altaf
8
Shukla, Paurav
8
Wagner, Udo
8
Aiello, Gaetano
7
Arslanagic-Kalajdzic, Maja
7
Bigné Alcañiz, J. Enrique
7
Dennis, Charles
7
Geuens, Maggie
7
Gupta, Suraksha
7
Krishen, Anjala S.
7
Liu, Martin J.
7
McLean, Graeme J.
7
Megehee, Carol M.
7
Oghazi, Pejvak
7
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Cornell hospitality quarterly : CQ
Journal of business research : JBR
Rebooting multilateral trade cooperation: perspectives from China and Europe
International journal of hospitality management
30
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
7
The journal of services marketing
7
Journal of hospitality marketing & management
6
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
6
The world economy : the leading journal on international economic relations
6
World trade review : economics, law, international institutions
6
International journal of contemporary hospitality management
5
Journal of world trade : law, economic policy, public policy
5
Journal of service management
4
The Cornell hospitality quarterly
4
East Asian economic review
3
Journal of international economic law
3
Developing countries and the WTO : a pro-active agenda
2
Effective crisis response and openness : implications for the trading system
2
Intereconomics : review of European economic policy
2
Journal of International Business Policy : JIBP
2
Journal of economic literature
2
Journal of retailing and consumer services
2
Journal of revenue and pricing management
2
Journal of service research
2
Journal of service research : JSR
2
Journal of travel and tourism marketing
2
Pacific economic review
2
Review of industrial organization
2
Services marketing quarterly
2
Tourism economics : the business and finance of tourism and recreation
2
Asian economic policy review : AEPR
1
Aussenwirtschaft : schweizerische Zeitschrift für internationale Wirtschaftsbeziehungen ; the Swiss review of international economic relations
1
Brookings trade forum
1
COVID-19 and trade policy : why turning inward won't work
1
China & world economy
1
Competition and trade policies : coherence or conflict?
1
Contributions to macroeconomics
1
Covid economics : vetted and real-time papers
1
Economics letters
1
Electronic commerce research
1
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ECONIS (ZBW)
16
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1
Can customer relationships backfire? : how relationship norms shape moral obligation in cancelation behavior
Shuqair, Saleh
;
Pinto, Diego Costa
;
Cruz-Jesus, Frederico
; …
- In:
Journal of business research : JBR
151
(
2022
),
pp. 463-472
Persistent link: https://www.econbiz.de/10013459867
Saved in:
2
Would you like to add a gratuity? : when explicit requests hamper tipping
Dyussembayeva, Shynar
;
Viglia, Giampaolo
;
Nieto-Garcia, …
- In:
Journal of business research : JBR
139
(
2022
),
pp. 908-917
Persistent link: https://www.econbiz.de/10013194295
Saved in:
3
Aww effect : engaging consumers in "non-cute" prosocial initiatives with cuteness
Shin, Joongwon
;
Mattila, Anna S.
- In:
Journal of business research : JBR
126
(
2021
),
pp. 209-220
Persistent link: https://www.econbiz.de/10012494247
Saved in:
4
State-owned enterprises and international competition : towards plurilateral agreement
Hoekman, Bernard M.
;
Sapir, André
- In:
Rebooting multilateral trade cooperation: perspectives …
,
(pp. 211-224)
.
2021
Persistent link: https://www.econbiz.de/10012655796
Saved in:
5
Updating the General Agreement on Trade in Services
Hoekman, Bernard M.
;
Shi, Jingxia
- In:
Rebooting multilateral trade cooperation: perspectives …
,
(pp. 177-190)
.
2021
Persistent link: https://www.econbiz.de/10012655769
Saved in:
6
Negative online reviews and consumers' service consumption
Golmohammadi, Alireza
;
Mattila, Anna S.
;
Gauri, Dinesh Kumar
- In:
Journal of business research : JBR
116
(
2020
),
pp. 27-36
Persistent link: https://www.econbiz.de/10012257533
Saved in:
7
Love is in the menu : leveraging healthy restaurant brands with handwritten typeface
Liu, Qing
;
Choi, Sungwoo
;
Mattila, Anna S.
- In:
Journal of business research : JBR
98
(
2019
),
pp. 289-298
Persistent link: https://www.econbiz.de/10012007243
Saved in:
8
Circular vs. angular servicescape : "shaping" customer response to a fast service encounter pace
Liu, Qing
;
Bogicevic, Vanja
;
Mattila, Anna S.
- In:
Journal of business research : JBR
89
(
2018
),
pp. 47-56
Persistent link: https://www.econbiz.de/10011881579
Saved in:
9
Consumer response to authentic-language versus English-language menu labeling in ethnic dining
Choi, Sungwoo
;
Liu, Qing
;
Mattila, Anna S.
- In:
Cornell hospitality quarterly : CQ
59
(
2018
)
2
,
pp. 125-134
Persistent link: https://www.econbiz.de/10011865490
Saved in:
10
The effect of assortment pricing on choice and satisfaction : the moderating role of consumer characteristics
Choi, Choongbeom
;
Mattila, Anna S.
;
Upneja, Arun
- In:
Cornell hospitality quarterly : CQ
59
(
2018
)
1
,
pp. 6-14
Persistent link: https://www.econbiz.de/10011925100
Saved in:
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