//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~isPartOf:"Discussion paper / Centre for Economic Policy Research"
~isPartOf:"Total quality management & business excellence : an official journal of the European Society for Organisational Excellence"
~isPartOf:"Verwaltung & Management : VM ; Zeitschrift für moderne Verwaltung"
~isPartOf:"Working paper / National Bureau of Economic Research, Inc."
~subject:"Dienstleistungsqualität"
~subject:"E-Government"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject:"Öffentliche Dienstleistung"
Narrow search
Delete all filters
| 6 applied filters
Year of publication
From:
To:
Subject
All
Dienstleistungsqualität
E-Government
Public services
59
Öffentliche Dienstleistung
59
Deutschland
12
Germany
12
E-government
9
Service quality
9
Theorie
9
Theory
9
USA
8
United States
8
Privatisierung
6
Privatization
6
Civil service
4
Contract theory
4
Incomplete contract
4
Public administration
4
Public contract
4
Public sector
4
Public-private partnership
4
Unvollständiger Vertrag
4
Vertragstheorie
4
Öffentlich-private Partnerschaft
4
Öffentliche Verwaltung
4
Öffentlicher Auftrag
4
Öffentlicher Dienst
4
Öffentlicher Sektor
4
Administrative reform
3
Customer satisfaction
3
Efficiency
3
Effizienz
3
Gesundheitswesen
3
Health care system
3
Kundenzufriedenheit
3
Public expenditure
3
Quality management
3
Qualitätsmanagement
3
Verwaltungsreform
3
Öffentliche Ausgaben
3
more ...
less ...
Online availability
All
Undetermined
6
Type of publication
All
Article
15
Book / Working Paper
2
Type of publication (narrower categories)
All
Article in journal
15
Aufsatz in Zeitschrift
15
Arbeitspapier
2
Conference paper
2
Graue Literatur
2
Konferenzbeitrag
2
Non-commercial literature
2
Working Paper
2
more ...
less ...
Language
All
English
9
German
8
Author
All
Brüggemeier, Martin
2
Schuppan, Tino
2
Archer, Norman P.
1
Burgess, Simon M.
1
Cassia, Fabio
1
Choi, Jeongil
1
Cronemyr, Peter
1
Dwivedi, Yogesh Kumar
1
Elg, Mattias
1
Ha, Sung Ho
1
Hoppe, Eva I.
1
Kim, Yonghee
1
Lee, Min Jung
1
Lenk, Klaus
1
Magno, Francesca
1
Marzo Navarro, Mercedes
1
Pedraja Iglesias, Marta
1
Poksinska, Bozena Bonnie
1
Proppper, Carol
1
Ratto, Marisa
1
Rauscher, Miriam
1
Reichard, Christoph
1
Reiners, Markus
1
Rivera-Torres, P.
1
Schmitz, Patrick W.
1
Schulz, Sönke E.
1
Seo, Inhee
1
Shareel, Mahumd Akhter
1
Tominey, Emma
1
Vogel, Dominik
1
Wentzel, Joachim
1
Wihlborg, Elin
1
Örnerheim, Mattias
1
more ...
less ...
Published in...
All
Discussion paper / Centre for Economic Policy Research
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
Verwaltung & Management : VM ; Zeitschrift für moderne Verwaltung
Working paper / National Bureau of Economic Research, Inc.
Public management review
33
World Bank E-Library Archive
11
International journal of public sector management : IJPSM
9
Public performance & management review
7
International public management journal
6
International journal of quality & reliability management
5
Administrative Sciences : open access journal
4
International review on public and non-profit marketing
4
Journal of nonprofit & public sector marketing
4
Policy research working paper : WPS
4
Telecommunications policy : the international journal of digital economy, data sciences and new media
4
China development review
3
Cogent business & management
3
European review of service economics and management
3
IFN working paper
3
International journal of productivity and quality management : IJPQM
3
International journal of public sector performance management : IJPSPM
3
International journal of services and operations management
3
International journal of services technology and management
3
International journal of services, economics and management
3
Journal of service management
3
OECD Digital Government Studies
3
Other Education Study
3
Amfiteatru economic : an economic and business research periodical
2
Benchmarking : an international journal ; BIJ
2
CESifo working papers
2
Connecting knowledge and performance in public services : from knowing to doing
2
Financial theory and practice
2
IZA Discussion Paper
2
Information technology and management
2
International journal of business information systems : IJBIS
2
International journal of economic perspectives : IJEP
2
International journal of information systems in the service sector : IJISSS ; an official publication of the Information Resources Management Association
2
International journal of management and marketing research : IJMMR
2
Journal of business research : JBR
2
Journal of health organization and management
2
Journal of public economics
2
more ...
less ...
Source
All
ECONIS (ZBW)
17
Showing
1
-
10
of
17
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Assessment of efficiency in public service - focused on Government 3.0 case in Korea
Seo, Inhee
;
Kim, Yonghee
;
Choi, Jeongil
- In:
Total quality management & business excellence : an …
29
(
2018
)
10
,
pp. 1161-1184
Persistent link: https://www.econbiz.de/10011918874
Saved in:
2
Public quality - for whom and how? : integrating public core values with quality management
Elg, Mattias
;
Wihlborg, Elin
;
Örnerheim, Mattias
- In:
Total quality management & business excellence : an …
28
(
2017
)
3/4
,
pp. 379-389
Persistent link: https://www.econbiz.de/10011723632
Saved in:
3
Measuring quality in elderly care : possibilities and limitations of the vignette method
Poksinska, Bozena Bonnie
;
Cronemyr, Peter
- In:
Total quality management & business excellence : an …
28
(
2017
)
10
,
pp. 1194-1207
Persistent link: https://www.econbiz.de/10011778145
Saved in:
4
Public administrators' engagement in services co-creation : factors that foster and hinder organisational learning about citizens
Magno, Francesca
;
Cassia, Fabio
- In:
Total quality management & business excellence : an …
26
(
2015
)
11/12
,
pp. 1161-1172
Persistent link: https://www.econbiz.de/10011525755
Saved in:
5
An empirical investigation of electronic government service quality : from the demand-side stakeholder perspective
Shareel, Mahumd Akhter
;
Archer, Norman P.
;
Dwivedi, …
- In:
Total quality management & business excellence : an …
26
(
2015
)
3/4
,
pp. 339-354
Persistent link: https://www.econbiz.de/10011300186
Saved in:
6
Incentives in the public sector : evidence from a government agency
Burgess, Simon M.
;
Proppper, Carol
;
Ratto, Marisa
; …
-
2012
Persistent link: https://www.econbiz.de/10009581903
Saved in:
7
Mehrebenenperspektive bei der Institutionalisierung von mehr Servicequalität : Projekt D115
Rauscher, Miriam
;
Vogel, Dominik
;
Reiners, Markus
- In:
Verwaltung & Management : VM ; Zeitschrift für moderne …
17
(
2011
)
1
,
pp. 50-56
Persistent link: https://www.econbiz.de/10008935334
Saved in:
8
Neubewertung staatlicher Leistungstiefe bei Informatisierung
Schuppan, Tino
;
Reichard, Christoph
- In:
Verwaltung & Management : VM ; Zeitschrift für moderne …
16
(
2010
)
2
,
pp. 84-92
Persistent link: https://www.econbiz.de/10003958402
Saved in:
9
Auf dem Weg zur No-Stop-Verwaltung : Bürokratieabbau durch einen vernetzten und besser organisierten Verwaltungsvollzug
Brüggemeier, Martin
- In:
Verwaltung & Management : VM ; Zeitschrift für moderne …
16
(
2010
)
2
,
pp. 93-101
Persistent link: https://www.econbiz.de/10003958404
Saved in:
10
The effects of nationality of origin on satisfaction: an application for the public service of social housing
Marzo Navarro, Mercedes
;
Pedraja Iglesias, Marta
; …
- In:
Total quality management & business excellence : an …
21
(
2010
)
7/8
,
pp. 849-861
Persistent link: https://www.econbiz.de/10008650333
Saved in:
1
2
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->