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~isPartOf:"Discussion paper / Tinbergen Institute"
~isPartOf:"Human resource management"
~isPartOf:"Journal of business research : JBR"
~isPartOf:"New technology, work and employment"
~isPartOf:"The service industries journal"
~subject:"Dienstleistungsqualität"
~subject:"United Kingdom"
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Search: subject_exact:"Arbeitszufriedenheit"
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Dienstleistungsqualität
United Kingdom
Arbeitszufriedenheit
264
Job satisfaction
264
Employee retention
65
Mitarbeiterbindung
65
Arbeitsverhalten
55
Work behaviour
55
Leistungsmotivation
51
Work motivation
51
Arbeitskräfte
47
Workforce
47
Human Resource Management
42
Personalmanagement
42
Satisfaction
37
Customer satisfaction
33
Kundenzufriedenheit
33
Stress
32
Work stress
32
Zufriedenheit
32
Familie-Beruf
28
Work-life balance
28
Führungsstil
24
Leadership style
24
Organizational behaviour
23
Verhalten in Organisationen
23
Arbeitsbedingungen
22
Lebensqualität
22
Quality of life
22
Working conditions
22
Job performance
20
Arbeitsleistung
19
Emotion
18
Service quality
18
Arbeitsmobilität
17
Labour mobility
17
Arbeitspsychologie
16
Beziehungsmarketing
16
Organizational psychology
16
Relationship marketing
16
Salespeople
16
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Undetermined
9
Free
3
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Article
28
Book / Working Paper
4
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Article in journal
29
Aufsatz in Zeitschrift
29
Arbeitspapier
3
Working Paper
3
Graue Literatur
2
Non-commercial literature
2
Collection of articles of several authors
1
Sammelwerk
1
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English
32
Author
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Briggs, Elten
2
Danford, Andy
2
Graaf-Zijl, Marloes de
2
Richardson, Mike
2
Stewart, Paul
2
Allen, Tammy D.
1
Ashill, Nicholas J.
1
Bachrach, Daniel G.
1
Backhouse, Chris J.
1
Blackburn, Robert A.
1
Bloemer, Johanna M.
1
Burke, Michael J.
1
Chang, Ting-ting
1
Chao, Minston
1
Chen, Shu-Ling
1
Christ-Brendemühl, Sonja
1
Clinton, Suzanne
1
Coleman, Philip
1
Cooper, Cary
1
Dean, David
1
Deretti, Sandro
1
Dun, Zanna van
1
Durbin, Sue
1
Edwards, Paul K.
1
Ellinger, Alexander E.
1
Ellinger, Andrea D.
1
Elmadağ Baş, Ayşe Banu
1
Ferrer-i-Carbonell, Ada
1
Fisher, Ron
1
Hall, Kristina K. Lindsey
1
Henseler, Jörg
1
Jaaron, Ayham A. M.
1
Jaramillo, Fernando
1
Jerger, Christina
1
Jones, Eleri
1
Jones, Robert Paul
1
Jung, Hyo Sun
1
Kang, Chang-yuil
1
Kao, Shu-fang
1
Kato, Heitor T.
1
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Discussion paper / Tinbergen Institute
Human resource management
Journal of business research : JBR
New technology, work and employment
The service industries journal
Discussion paper series / IZA
53
International journal of hospitality management
36
Journal of retailing and consumer services
15
The international journal of human resource management
14
IZA Discussion Paper
13
Human relations
12
Industrial relations journal
11
International journal of contemporary hospitality management
10
The journal of services marketing
10
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
10
Health care management review : HCM review
9
Discussion paper
8
Human resource management journal
8
International journal of manpower
8
GLO discussion paper
7
Journal of service management
7
Services marketing quarterly
7
Work, employment & society : a journal of the British Sociological Association
7
Applied economics
6
International journal of business excellence
6
International journal of quality and service sciences
6
Journal of hospitality marketing & management
6
Journal of managerial psychology
6
BJIR : an international journal of employment relations
5
Employee relations
5
ILR review : the journal of work and policy
5
International journal of services and operations management : IJSOM
5
Journal of air transport management
5
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
5
Labour : review of labour economics and industrial relations
5
OECD Employment and Labour Market Statistics
5
Tourism management : research, policies, practice
5
Asia Pacific journal of marketing and logistics
4
British journal of industrial relations : BJIR ; an international journal of employment relations
4
CESifo working papers
4
Discussion papers / National Institute of Economic and Social Research
4
Discussion papers in economics
4
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ECONIS (ZBW)
32
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1
Work meaningfulness and performance among healthcare professionals : the role of professional respect and participative management
Zhou, Qin
;
Sacramento, Claudia
;
Martinaityte, Ieva
- In:
Journal of business research : JBR
163
(
2023
),
pp. 1-11
Persistent link: https://www.econbiz.de/10014303699
Saved in:
2
Bridging employee engagement and customer engagement in a service context
Qi, Ji
;
Wang, Sijun
;
Hall, Kristina K. Lindsey
- In:
Journal of business research : JBR
160
(
2023
),
pp. 1-9
Persistent link: https://www.econbiz.de/10014294839
Saved in:
3
How autonomy-supportive leaders influence employee service performance : a multilevel study
Shih, Chih-Ting
;
Chen, Shu-Ling
;
Chao, Minston
- In:
The service industries journal
42
(
2022
)
7/8
,
pp. 630-651
Persistent link: https://www.econbiz.de/10013362137
Saved in:
4
Employee engagement and the service profit chain in a quick-service restaurant organization
Lambert, Abbie
;
Jones, Robert Paul
;
Clinton, Suzanne
- In:
Journal of business research : JBR
135
(
2021
),
pp. 214-225
Persistent link: https://www.econbiz.de/10012647809
Saved in:
5
Linking organizational service orientation to retailer profitability : insights from the service-profit chain
Briggs, Elten
;
Deretti, Sandro
;
Kato, Heitor T.
- In:
Journal of business research : JBR
107
(
2020
),
pp. 271-278
Persistent link: https://www.econbiz.de/10012156757
Saved in:
6
The impact of service employees' technostress on customer satisfaction and delight : a dyadic analysis
Christ-Brendemühl, Sonja
;
Schaarschmidt, Mario
- In:
Journal of business research : JBR
117
(
2020
),
pp. 378-388
Persistent link: https://www.econbiz.de/10012286521
Saved in:
7
Workplace gossip and frontline employees' proactive service performance
Tian, Qi-tao
;
Song, Yang
;
Kwan, Ho Kwong
;
Li, Xue
- In:
The service industries journal
39
(
2019
)
1
,
pp. 25-42
Persistent link: https://www.econbiz.de/10012203241
Saved in:
8
The link between tourism involvement and service performance : evidence from frontline retail employees
Suhartanto, Dwi
;
Dean, David
;
Nansuri, Ruhadi
;
Triyuni, …
- In:
Journal of business research : JBR
83
(
2018
),
pp. 130-137
Persistent link: https://www.econbiz.de/10011802505
Saved in:
9
Vignette equivalence and response consistency : the case of job satisfaction
Ferrer-i-Carbonell, Ada
;
Praag, Bernard M. S. van
; …
-
2011
Persistent link: https://www.econbiz.de/10010191080
Saved in:
10
Managing service employees : literature review, expert opinions, and research directions
Wirtz, Jochen
;
Jerger, Christina
- In:
The service industries journal
36
(
2016
)
15/16
,
pp. 757-788
Persistent link: https://www.econbiz.de/10011672385
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