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~isPartOf:"Electronic commerce research"
~isPartOf:"Journal of retailing and consumer services"
~language:"eng"
~subject:"Beziehungsmarketing"
~subject:"Electronic Commerce"
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Search: subject:"Mobilfunk"
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Beziehungsmarketing
Electronic Commerce
Mobile communications
87
Mobilkommunikation
87
Consumer behaviour
59
Konsumentenverhalten
59
Mobile Business
31
Mobile business
31
Customer satisfaction
24
Kundenzufriedenheit
24
Relationship marketing
22
Innovation adoption
19
Innovationsakzeptanz
19
Mobile phone
16
Mobiltelefon
16
Dienstleistungsqualität
15
Mobile Anwendung
15
Mobile application
15
Service quality
15
Online retailing
11
Online-Handel
11
Confidence
9
Einzelhandel
9
Internet marketing
9
Mobile Marketing
9
Mobile marketing
9
Online-Marketing
9
Retail trade
9
Vertrauen
9
Data security
8
Datensicherheit
8
Electronic money
8
Elektronisches Geld
8
Beschwerdemanagement
7
Complaint management
7
Data protection
7
Datenschutz
7
Mobile commerce
7
Mobile payment
7
Social Web
7
Social web
7
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English
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Bilgihan, Anil
2
Ammari, Nedra Bahri
1
Azemi, Yllka
1
Bataoui, Soffien
1
Bicho, Marta
1
Boch, Emmanuelle
1
Bougoure, Ursula Sigrid
1
Cankat, Ece
1
Carlson, Jamie
1
Casidy, Riza
1
Chen, Tiao
1
Chuah, Stephanie Hui-wen
1
Cui, Xuebin
1
Dirsehan, Taşkın
1
Ebrahimi, Leili
1
Fazal-e-Hasan, Syed
1
Harun, Ahasan
1
Hobson, Ana
1
Hsu, Jen-Hsien
1
Ibrahim, Othman
1
Jin, Fei
1
Jin, Huixia
1
Jung, Na Young
1
Kaatz, Christopher
1
Kambourakis, Georgios
1
Kandampully, Jay
1
Khan, Imran
1
Majhi, Ritanjali
1
Marimuthu, Malliga
1
Martinez, Luisa M.
1
Mirabi, Vahid Reza
1
Mohsen, Kholoud
1
Mortimer, Gary
1
Nilashi, Mehrbakhsh
1
Omar, Suha
1
Oozeerally, Adam
1
Ozuem, Wilson
1
Pacheco, Natália Araújo
1
Rahman, Mohammad M.
1
Rahul, T.
1
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Electronic commerce research
Journal of retailing and consumer services
Telecommunications policy : the international journal of digital economy, data sciences and new media
11
Business process management journal
9
International journal of electronic customer relationship management : IJECRM
8
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
7
Cogent business & management
6
International journal of hospitality management
6
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
5
Information systems research : ISR
5
International journal of e-business research : an official publication of the Information Resources Management Association
5
SpringerLink / Bücher
5
The journal of services marketing
5
Tourism management : research, policies, practice
5
Asia Pacific journal of marketing and logistics
4
Communications in computer and information science
4
International journal of business information systems : IJBIS
4
International journal of services and operations management
4
Journal of electronic commerce in organizations : the international journal of electronic commerce in modern organizations ; an official publication of the Information Resources Management Association
4
Journal of global information management : an official publication of the Information Resources Management Association
4
Handbook of research on mobile marketing management
3
International journal of contemporary hospitality management
3
International journal of electronic commerce : IJEC
3
International journal of electronic marketing and retailing : IJEMR
3
International journal of networking and virtual organisations : IJNVO
3
International journal of services technology and management
3
International journal of services, economics and management
3
International journal of technology marketing : IJTMkt
3
Journal of business research : JBR
3
Journal of financial services marketing : JFSM
3
Journal of internet commerce
3
Journal of management information systems : JMIS
3
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
3
Journal of service research : JSR
3
Marketing intelligence & planning
3
SNF report
3
Service business
3
The international journal of bank marketing : IJBM
3
Tourism management perspectives : TMP
3
ASEAN marketing journal : Association of Southeast Asian Nations marketing journal
2
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ECONIS (ZBW)
25
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1
Antecedents of mobile payment loyalty : an extended perspective of perceived value and information system success model
Zhong, Junying
;
Chen, Tiao
- In:
Journal of retailing and consumer services
72
(
2023
),
pp. 1-16
Persistent link: https://www.econbiz.de/10014252740
Saved in:
2
Would you try it again? : dual effects of customer mindfulness on service recovery
Martinez, Luisa M.
;
Pacheco, Natália Araújo
;
Ramos, …
- In:
Journal of retailing and consumer services
74
(
2023
),
pp. 1-13
Persistent link: https://www.econbiz.de/10014364668
Saved in:
3
The role of socially rich photos in generating favorable donation behavior on charity websites
Bataoui, Soffien
;
Boch, Emmanuelle
- In:
Journal of retailing and consumer services
74
(
2023
),
pp. 1-16
Persistent link: https://www.econbiz.de/10014364672
Saved in:
4
Unraveling mobile internet behavior through customer segmentation : a latent class analysis
Cui, Xuebin
;
Jin, Fei
- In:
Electronic commerce research
23
(
2023
)
4
,
pp. 2379-2398
Persistent link: https://www.econbiz.de/10014418170
Saved in:
5
Customer engagement outcomes in mobile applications : self-congruence as a moderator
Khan, Imran
- In:
Journal of retailing and consumer services
75
(
2023
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014372561
Saved in:
6
Luxury fashion brand customers' perceptions of mobile marketing : evidence of multiple communications and marketing channels
Azemi, Yllka
;
Ozuem, Wilson
;
Wiid, Ria
;
Hobson, Ana
- In:
Journal of retailing and consumer services
66
(
2022
),
pp. 1-11
Persistent link: https://www.econbiz.de/10013209692
Saved in:
7
Role of mobile food-ordering applications in developing restaurants' brand satisfaction and loyalty in the pandemic period
Dirsehan, Taşkın
;
Cankat, Ece
- In:
Journal of retailing and consumer services
62
(
2021
),
pp. 1-8
Persistent link: https://www.econbiz.de/10012648835
Saved in:
8
Pursuit of loyalty in service recovery : the roles of brand equity and cognitive reappraisal as moderators
Harun, Ahasan
;
Rokonuzzaman, Md
- In:
Journal of retailing and consumer services
62
(
2021
),
pp. 1-11
Persistent link: https://www.econbiz.de/10012648862
Saved in:
9
A novel trust recommendation model for mobile social network based on user motivation
Yang, Gelan
;
Yang, Qin
;
Jin, Huixia
- In:
Electronic commerce research
21
(
2021
)
3
,
pp. 809-830
Persistent link: https://www.econbiz.de/10012698269
Saved in:
10
M-commerce : the nexus between mobile shopping service quality and loyalty
Omar, Suha
;
Mohsen, Kholoud
;
Tsimonis, Georgios
; …
- In:
Journal of retailing and consumer services
60
(
2021
),
pp. 1-15
Persistent link: https://www.econbiz.de/10012502686
Saved in:
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