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~isPartOf:"European journal of marketing : EJM"
~isPartOf:"Journal of hospitality marketing & management"
~isPartOf:"Journal of marketing management : MM"
~isPartOf:"The service industries journal"
~subject:"Brand image"
~subject:"Kundenzufriedenheit"
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Brand image
Kundenzufriedenheit
Emotion
163
Consumer behaviour
107
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Customer satisfaction
43
Beziehungsmarketing
30
Relationship marketing
30
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Prayag, Girish
3
Ali, Faizan
2
Amin, Muslim
2
Cain, Lisa
2
Hanks, Lydia
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2
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European journal of marketing : EJM
Journal of hospitality marketing & management
Journal of marketing management : MM
The service industries journal
International journal of hospitality management
55
Journal of business research : JBR
49
Journal of retailing and consumer services
33
The journal of brand management : an international journal
28
The journal of product & brand management
26
Journal of travel and tourism marketing
24
The journal of services marketing
19
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
17
Tourism management : research, policies, practice
17
Psychology & marketing
16
Tourism management perspectives : TMP
15
International journal of contemporary hospitality management
14
Marketing letters : a journal of research in marketing
10
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
9
Journal of service theory and practice : JSTP
9
Service business
9
Services marketing quarterly
9
Cogent business & management
8
Journal of marketing communications
8
Journal of service research : JSR
8
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
8
European journal of marketing
7
Journal of Asian finance, economics and business : JAFEB
7
The international review of retail, distribution and consumer research
7
The journal of consumer marketing
7
Global business review
6
Journal of consumer research : JCR ; an interdisciplinary bimonthly
6
Journal of relationship marketing : innovations and enhancements for customer service, relations, and satisfaction
6
Journal of strategic marketing
6
Journal of the Academy of Marketing Science
6
Qualitative market research : an international journal
6
Administrative Sciences : open access journal
5
Asia Pacific journal of marketing and logistics
5
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
5
International journal of consumer studies
5
International journal of market research
5
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ECONIS (ZBW)
54
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1
Examining the influence of multiple dimensions of authentic dining experiences
Kim, Jonghyeong
;
Song, Hanqun
- In:
The service industries journal
44
(
2024
)
5/6
,
pp. 317-341
Persistent link: https://www.econbiz.de/10014551098
Saved in:
2
Key dimensions of memorable gastronomic experience : application of q-methodology
Rašan, Dora
;
Laškarin Ažić, Marina
- In:
Journal of hospitality marketing & management
32
(
2023
)
5
,
pp. 615-630
Persistent link: https://www.econbiz.de/10014319781
Saved in:
3
Can brand anthropomorphism trigger emotional brand attachment?
Ma, Jianfeng
;
Tu, Hongwei
;
Zhou, Xing
;
Niu, Wanjie
- In:
The service industries journal
43
(
2023
)
7/8
,
pp. 555-578
Persistent link: https://www.econbiz.de/10014321609
Saved in:
4
Corporate social responsibility authenticity as an antecedent to customer citizenship behavior : evidence from hospitality industry in Taiwan
Dung Minh Nguyen
;
Chiu, Yen-Ting Helena
- In:
Journal of hospitality marketing & management
32
(
2023
)
4
,
pp. 477-504
Persistent link: https://www.econbiz.de/10014281024
Saved in:
5
A fine-grained sentiment analysis of online guest reviews of economy hotels in China
Luo, Jiaqi
;
Huang, Songshan
;
Wang, Renwu
- In:
Journal of hospitality marketing & management
30
(
2021
)
1
,
pp. 71-95
Persistent link: https://www.econbiz.de/10012423257
Saved in:
6
Emotional exhaustion and its consequences for hotel service quality : the critical role of workload and supervisor support
Grobelna, Aleksandra
- In:
Journal of hospitality marketing & management
30
(
2021
)
4
,
pp. 395-418
Persistent link: https://www.econbiz.de/10012549261
Saved in:
7
Brand anthropomorphism, love and defense : does attitude towards social distancing matter?
Ali, Faizan
;
Dogan, Seden
;
Amin, Muslim
;
Kashif Hussain
; …
- In:
The service industries journal
41
(
2021
)
1/2
,
pp. 58-83
Persistent link: https://www.econbiz.de/10012483664
Saved in:
8
Effects of retailers' service quality and legitimacy on behavioral intention : the role of emotions during COVID-19
Yang, Kiseol
;
Kim, Jiyoung
;
Min, Jihye
; …
- In:
The service industries journal
41
(
2021
)
1/2
,
pp. 84-106
Persistent link: https://www.econbiz.de/10012483665
Saved in:
9
Well-being, affective commitment and job satisfaction : influences on turnover intentions in casual dining employees
DiPietro, Robin B.
;
Moreo, Andrew
;
Cain, Lisa
- In:
Journal of hospitality marketing & management
29
(
2020
)
2
,
pp. 139-163
Persistent link: https://www.econbiz.de/10012256124
Saved in:
10
Hotel brand personality and brand loyalty : an affective, conative and behavioral perspective
Li, Xiangping
;
Yen, Chih-Lun
;
Liu, Tingting
- In:
Journal of hospitality marketing & management
29
(
2020
)
5
,
pp. 550-570
Persistent link: https://www.econbiz.de/10012256151
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