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~isPartOf:"European journal of marketing : EJM"
~isPartOf:"Journal of retailing and consumer services"
~isPartOf:"Service business"
~isPartOf:"Tourism management : research, policies, practice"
~type_genre:"Aufsatz in Zeitschrift"
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Search: subject_exact:"Customer value"
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Customer value
83
Kundenwert
82
Consumer behaviour
51
Konsumentenverhalten
51
Beziehungsmarketing
50
Relationship marketing
50
Betriebliche Wertschöpfung
29
Value creation
29
Customer satisfaction
27
Kundenzufriedenheit
27
Customer integration
21
Kundenintegration
21
Dienstleistungsqualität
18
Service quality
18
Value co-creation
12
Marketing management
11
Marketingmanagement
11
Brand management
10
Markenführung
10
Einzelhandel
9
Retail trade
9
Brand image
7
Markenimage
7
Online retailing
7
Online-Handel
7
Perceived value
6
Social values
6
Soziale Werte
6
Customer loyalty
5
Customer participation
5
Hotel industry
5
Hotellerie
5
Mobile communications
5
Mobilkommunikation
5
Satisfaction
5
Social Web
5
Social web
5
Tourism industry
5
Tourismuswirtschaft
5
Customer service
4
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Article
83
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Aufsatz in Zeitschrift
Article in journal
83
Case study
3
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English
83
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Andrews, Lynda
2
Itani, Omar S.
2
Le Nguyen Hau
2
Rintamäki, Timo
2
Aguilar-Illescas, Rocío
1
Ahrholdt, Dennis C.
1
Akbarabadi, Mina
1
Anaya-Sánchez, Rafael
1
Andersson, Pernille K.
1
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1
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1
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1
Baumann, Chris
1
Berenguer Contrí, Gloria
1
Boo, Soyoung
1
Bouchet, Patrick
1
Bradley, Graham
1
Bu, Yi
1
Buhalis, Dimitrios
1
Busser, James A.
1
Camp, Kerri
1
Carlson, Jamie
1
Castañeda, J. Alberto
1
Castéran, Herbert
1
Chatzipanagiotou, Kalliopi C.
1
Chaudhuri, Arjun
1
Chen, Ching-fu
1
Chen, Hang
1
Chen, Ja-Shen
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Chen, Shu-Ching
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1
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1
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1
Cliquet, Gérard
1
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Das, Gopal
1
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1
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European journal of marketing : EJM
Journal of retailing and consumer services
Service business
Tourism management : research, policies, practice
Journal of business research : JBR
86
Industrial marketing management : the international journal for industrial and high-tech firms
85
International journal of hospitality management
31
The service industries journal
28
The journal of business & industrial marketing
27
Journal of marketing
26
Journal of the Academy of Marketing Science
25
Journal of marketing management : MM
18
Marketing theory
18
The journal of services marketing
18
Journal of service research : JSR
17
Marketing science : the marketing journal of the Institute for Operations Research and the Management Sciences
17
International journal of contemporary hospitality management
16
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
16
Journal of revenue and pricing management
16
Journal of service management
16
Journal of strategic marketing
16
Journal of marketing research : JMR
14
Technological forecasting & social change : an international journal
13
The journal of product & brand management
13
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
12
Harvard business review : HBR
11
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
11
Business horizons
10
International journal of electronic customer relationship management : IJECRM
10
Journal of marketing analytics : JMA
10
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
10
Cogent business & management
9
European management journal
9
International journal of services and operations management
9
Management decision : MD
9
The TQM journal : the international review of organizational improvement
9
Harvard-Business-Manager : das Wissen der Besten
8
Journal of business-to-business marketing
8
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
8
Management science : journal of the Institute for Operations Research and the Management Sciences
8
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ECONIS (ZBW)
83
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83
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1
From traditional to transformed : examining the pre- and post-COVID consumers' shopping mall experiences
Mortimer, Gary
;
Osorio Andrade, María Lucila
; …
- In:
Journal of retailing and consumer services
76
(
2024
),
pp. 1-19
Persistent link: https://www.econbiz.de/10014460814
Saved in:
2
From redesign to revenue : measuring the effects of servicescape remodeling on customer lifetime value
Valentini, Tony
;
Roederer, Claire
;
Castéran, Herbert
- In:
Journal of retailing and consumer services
77
(
2024
),
pp. 1-14
Persistent link: https://www.econbiz.de/10014462312
Saved in:
3
Customer definitions of moral value for retail brands : a qualitative understanding
Wei, Yunyi
;
Sit, Kokho
;
Ekinci, Yuksel
- In:
Journal of retailing and consumer services
77
(
2024
),
pp. 1-12
Persistent link: https://www.econbiz.de/10014462367
Saved in:
4
Reviving tradition-bound products : a case of value co-creation using rhetorical history
Ishizuka, Chikako
;
Kuo-Che, Tseng
;
Kishi, Yasuyuki
- In:
Service business
16
(
2022
)
4
,
pp. 1015-1033
Persistent link: https://www.econbiz.de/10013459519
Saved in:
5
Exploring the roles of vlogger characteristics and video attributes on followers' value perceptions and behavioral intention
Lu, Hsiao-Han
;
Chen, Ching-fu
;
Tai, Yi-Wen
- In:
Journal of retailing and consumer services
77
(
2024
),
pp. 1-12
Persistent link: https://www.econbiz.de/10014462368
Saved in:
6
Do supermarkets' emails have any value for their customers? : the effect of emails' content and interestingness on customers' attitude and engagement
Rodriguez, Virginie
;
Sangle-Ferriere, Marion
- In:
Journal of retailing and consumer services
75
(
2023
),
pp. 1-15
Persistent link: https://www.econbiz.de/10014371703
Saved in:
7
More gain, more give? : the impact of brand community value on users' value co-creation
Liao, Junyun
;
Pang, Jiecong
;
Dong, Xuebing
- In:
Journal of retailing and consumer services
74
(
2023
),
pp. 1-11
Persistent link: https://www.econbiz.de/10014364053
Saved in:
8
Estimating travellers' value when purchasing auxiliary services in the airline industry based on the RFM model
Chen, Yanhong
;
Liu, Luning
;
Dequan, Zheng
;
Li, Bin
- In:
Journal of retailing and consumer services
74
(
2023
),
pp. 1-9
Persistent link: https://www.econbiz.de/10014364543
Saved in:
9
The development and validation of a scale to measure perceived value of mobile commerce (MVAL-SCALE)
Omkar Dastane
;
Goi, Chai Lee
;
Rabbanee, Fazlul
- In:
Journal of retailing and consumer services
71
(
2023
),
pp. 1-21
Persistent link: https://www.econbiz.de/10014265704
Saved in:
10
Identifying multi-channel value co-creator groups in the banking industry
Hosseini, Monireh
;
Shajari, Sepideh
;
Akbarabadi, Mina
- In:
Journal of retailing and consumer services
65
(
2022
),
pp. 1-10
Persistent link: https://www.econbiz.de/10013169723
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