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~isPartOf:"European journal of marketing : EJM"
~isPartOf:"The international review of retail, distribution and consumer research"
~subject:"Business process management"
~subject:"Kundenwert"
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Search: subject_exact:"Betriebliche Wertschöpfungsrechnung"
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Business process management
Kundenwert
Betriebliche Wertschöpfung
20
Value creation
20
Customer value
7
Einzelhandel
6
Retail trade
6
Beziehungsmarketing
5
Customer integration
5
Kundenintegration
5
Lieferantenmanagement
5
Relationship marketing
5
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5
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4
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Marketing
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Preventive care
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Service quality
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Social Marketing
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Social marketing
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Saarijärvi, Hannu
2
Yrjölä, Mika
2
Ahn, Jiseon
1
Anker, Thomas Boysen
1
Cova, Bernard
1
Grönroos, Christian
1
Hokkanen, Harri
1
Hänninen, Mikko
1
Khan, Imran
1
López Sánchez, José Ángel
1
Moutinho, Luiz
1
Muhammad Farrukh Abid
1
Ney, Benjamin
1
Pace, Stefano
1
Santos Vijande, María Leticia
1
Shah, Mahmood
1
Shamim, Amjad
1
Skålén, Per
1
Sparks, Leigh
1
Spence, Mark T.
1
Trespalacios Gutiérrez, Juan Antonio
1
Whitaker, Darlene
1
Zentes, Joachim
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European journal of marketing : EJM
The international review of retail, distribution and consumer research
Industrial marketing management : the international journal for industrial and high-tech firms
47
Journal of business research : JBR
30
Journal of retailing and consumer services
13
The journal of business & industrial marketing
13
The service industries journal
13
Marketing theory
12
The journal of services marketing
12
Journal of service management
11
International journal of production research
9
Journal of creating value
9
International journal of contemporary hospitality management
8
International journal of hospitality management
8
International journal of services and operations management
8
SpringerLink / Bücher
8
Tourism management : research, policies, practice
8
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
7
Journal of strategic marketing
7
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
7
Technological forecasting & social change : an international journal
7
Business process management journal
6
Journal of service theory and practice : JSTP
6
Journal of the Academy of Marketing Science
6
Business horizons
5
European journal of marketing
5
International journal of productivity and quality management : IJPQM
5
Journal of revenue and pricing management
5
Journal of service research
5
Journal of service research : JSR
5
Service business
5
Cogent business & management
4
European Sport management quarterly : ESMQ
4
Journal of business-to-business marketing
4
Journal of hospitality and tourism insights
4
Management decision : MD
4
Marketing : ZFP ; journal of research and management
4
Prozessmanagement in der Praxis : Wertschöpfungsketten planen, optimieren und erfolgreich steuern
4
AMS review : official publication of the Academy of Marketing Science
3
Australasian marketing journal
3
European business review : EBR ; the official journal of the International Management Centres, Europe
3
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ECONIS (ZBW)
7
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1
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7
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7
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date (oldest first)
1
From customer to actor value propositions : an analysis of digital transaction platforms
Hokkanen, Harri
;
Hänninen, Mikko
;
Yrjölä, Mika
; …
- In:
The international review of retail, distribution and …
31
(
2021
)
3
,
pp. 257-279
Persistent link: https://www.econbiz.de/10012590016
Saved in:
2
Make every interaction count - assessing the role of customers’ self-construal on value co-creation at service encounters
Shamim, Amjad
;
Ahn, Jiseon
;
Khan, Imran
;
Shah, Mahmood
; …
- In:
The international review of retail, distribution and …
33
(
2023
)
2
,
pp. 178-201
Persistent link: https://www.econbiz.de/10014292095
Saved in:
3
Omni-channel retailing : propositions, examples and solutions
Yrjölä, Mika
;
Spence, Mark T.
;
Saarijärvi, Hannu
- In:
The international review of retail, distribution and …
28
(
2018
)
3
,
pp. 259-276
Persistent link: https://www.econbiz.de/10011885383
Saved in:
4
Firm-brand community value co-creation as alignment of practices
Skålén, Per
;
Pace, Stefano
;
Cova, Bernard
- In:
European journal of marketing : EJM
49
(
2015
)
3/4
,
pp. 596-620
Persistent link: https://www.econbiz.de/10011309580
Saved in:
5
Consumer dominant value creation : a theoretical response to the recent call for a consumer dominant logic for marketing
Anker, Thomas Boysen
;
Sparks, Leigh
;
Moutinho, Luiz
; …
- In:
European journal of marketing : EJM
49
(
2015
)
3/4
,
pp. 532-560
Persistent link: https://www.econbiz.de/10011309583
Saved in:
6
Understanding business customer value in a retail environment : a scale development study
Ney, Benjamin
;
Whitaker, Darlene
;
Zentes, Joachim
- In:
The international review of retail, distribution and …
25
(
2015
)
5
,
pp. 460-472
Persistent link: https://www.econbiz.de/10011534041
Saved in:
7
Organisational learning and value creation in business markets
López Sánchez, José Ángel
;
Santos Vijande, María …
- In:
European journal of marketing : EJM
44
(
2010
)
11/12
,
pp. 1612-1641
Persistent link: https://www.econbiz.de/10008773210
Saved in:
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