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~isPartOf:"European journal of operational research : EJOR"
~isPartOf:"The journal of services marketing"
~subject:"Service innovation"
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Service innovation
Dienstleistungssektor
117
Service industry
117
Dienstleistungsqualität
51
Service quality
51
Beziehungsmarketing
33
Relationship marketing
33
Consumer behaviour
29
Customer satisfaction
29
Konsumentenverhalten
29
Kundenzufriedenheit
29
Services
28
Dienstleistung
27
Customer service
22
Kundenservice
22
OR in service industries
21
Innovation
11
Customer integration
10
Kundenintegration
10
Arbeitsverhalten
7
Dienstleistungsmarketing
7
Innovation management
7
Innovationsmanagement
7
Services marketing
7
Work behaviour
7
Betriebliche Wertschöpfung
6
Brand management
6
Markenführung
6
Theorie
6
Theory
6
Value creation
6
Business services
5
Dienstleistungsberufe
5
Frontline service employees
5
KMU
5
Mathematical programming
5
Mathematische Optimierung
5
Preismanagement
5
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5
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5
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10
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Aksoy, Lerzan
1
Arnold, Danny R.
1
Barrios, Andrés
1
Bouchet, Adrien
1
Bouman, Nijs
1
Brady, Michael K.
1
Camacho, Sonia
1
Cheng, Yu-chun
1
Chiu, Hung-chang
1
Chu, Mei Tai
1
Estrada-Mejia, Catalina
1
Giang Hoang
1
Gottfridsson, Patrik
1
Gustafsson, Anders
1
Hsieh, Jung-kuei
1
Khaksar, Seyed Mohammad Sadegh
1
Khosla, Rajiv
1
Luu Trong Tuan
1
McColl-Kennedy, Janet R.
1
O'Cass, Aron
1
Parris, Denise Linda
1
Rosenbaum, Mark
1
Shahmehr, Fatemeh S.
1
Simonse, Lianne
1
Sirianni, Nancy J.
1
Sok, Phyra
1
Subramony, Mahesh
1
Thuy Thu Nguyen
1
Tuan Du
1
Wei, Chih-ping
1
Welty Peachey, Jon
1
Witell, Lars
1
Wuenderlich, Nancy V.
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Yen, HsiuJu Rebecca
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European journal of operational research : EJOR
The journal of services marketing
Journal of business research : JBR
22
The service industries journal
18
Industrial marketing management : the international journal for industrial and high-tech firms
11
Journal of service management
11
The journal of business & industrial marketing
9
International journal of production economics
8
SpringerLink / Bücher
6
International journal of hospitality management
4
Journal of service research
4
Journal of service research : JSR
4
Service Science: Research and Innovations in the Service Economy
4
Service business
4
Technovation : the international journal of technological innovation, entrepreneurship and technology management
4
European journal of innovation management
3
European review of service economics and management
3
Innovation & management review
3
International journal of contemporary hospitality management
3
International journal of innovation management
3
International journal of innovation science
3
International journal of quality and service sciences
3
Journal of retailing and consumer services
3
Research policy : policy, management and economic studies of science, technology and innovation
3
Technological forecasting & social change : an international journal
3
The Routledge handbook of service research insights and ideas
3
Advances in marketing, customer relationship management, and e-services (AMCRMES) book series
2
Business horizons
2
European journal of innovation management : EJIM
2
International journal of business innovation and research : IJBIR
2
Journal of innovation & knowledge : JIK
2
Journal of open innovation : technology, market, and complexity
2
Management decision : MD
2
Managing service quality : MSQ ; an international journal
2
Research technology management : RTM
2
Service science: research and innovations in the service economy
2
Technology analysis & strategic management
2
The Oxford handbook of innovation management
2
Total quality management & business excellence
2
A Research Agenda for Service Marketing
1
Advances in services innovations
1
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1
How strategic design abilities address unmet value in service engagement strategies
Bouman, Nijs
;
Simonse, Lianne
- In:
The journal of services marketing
37
(
2023
)
10
,
pp. 22-34
Persistent link: https://www.econbiz.de/10014473566
Saved in:
2
SDG commentary: economic services for work and growth for all humans
Subramony, Mahesh
;
Rosenbaum, Mark
- In:
The journal of services marketing
38
(
2024
)
2
,
pp. 190-216
Persistent link: https://www.econbiz.de/10014473616
Saved in:
3
Can both entrepreneurial and ethical leadership shape employees' service innovative behavior?
Giang Hoang
;
Luu Trong Tuan
;
Tuan Du
;
Thuy Thu Nguyen
- In:
The journal of services marketing
37
(
2023
)
4
,
pp. 446-463
Persistent link: https://www.econbiz.de/10014276920
Saved in:
4
From service to social innovation with a service-dominant logic approach
Barrios, Andrés
;
Camacho, Sonia
;
Estrada-Mejia, Catalina
- In:
The journal of services marketing
37
(
2023
)
2
,
pp. 201-215
Persistent link: https://www.econbiz.de/10013542925
Saved in:
5
Dynamic capabilities in aged care service innovation : the role of social assistive technologies and consumer-directed care strategy
Khaksar, Seyed Mohammad Sadegh
;
Shahmehr, Fatemeh S.
; …
- In:
The journal of services marketing
31
(
2017
)
7
,
pp. 745-759
Persistent link: https://www.econbiz.de/10011801523
Saved in:
6
Change is hard : overcoming barriers to service innovation
Parris, Denise Linda
;
Bouchet, Adrien
;
Welty Peachey, Jon
; …
- In:
The journal of services marketing
30
(
2016
)
6
,
pp. 615-629
Persistent link: https://www.econbiz.de/10011635026
Saved in:
7
Conducting service research that matters
Gustafsson, Anders
;
Aksoy, Lerzan
;
Brady, Michael K.
; …
- In:
The journal of services marketing
29
(
2015
)
6/7
,
pp. 425-429
Persistent link: https://www.econbiz.de/10011418248
Saved in:
8
Achieving service quality through service innovation exploration : exploitation ; the critical role of employee empowerment and slack resources
Sok, Phyra
;
O'Cass, Aron
- In:
The journal of services marketing
29
(
2015
)
2
,
pp. 137-149
Persistent link: https://www.econbiz.de/10011343383
Saved in:
9
Different actors' roles in small companies service innovation
Gottfridsson, Patrik
- In:
The journal of services marketing
28
(
2014
)
7
,
pp. 547-557
Persistent link: https://www.econbiz.de/10010434581
Saved in:
10
A practical perspective on the classification of service innovations
Hsieh, Jung-kuei
;
Chiu, Hung-chang
;
Wei, Chih-ping
; …
- In:
The journal of services marketing
27
(
2013
)
5
,
pp. 371-384
Persistent link: https://www.econbiz.de/10010127938
Saved in:
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