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Search: "Customer relationship management"
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Beziehungsmarketing
27
Relationship marketing
27
Consumer behaviour
8
Konsumentenverhalten
8
Customer value
7
Kundenwert
7
Customer integration
5
Brand management
4
Internet marketing
4
Kundenintegration
4
Markenführung
4
Online-Marketing
4
Business network
3
Confidence
3
Customer satisfaction
3
Innovation
3
Kundenzufriedenheit
3
Lieferantenmanagement
3
Marketing management
3
Marketingmanagement
3
Social Web
3
Social web
3
Supplier relationship management
3
Unternehmensnetzwerk
3
Vertrauen
3
Betriebliche Wertschöpfung
2
Brand image
2
Deutschland
2
Dienstleistungsqualität
2
Emotion
2
Employee retention
2
Facebook brand page
2
Financial services
2
Finanzdienstleistung
2
Germany
2
Innovation management
2
Innovationsmanagement
2
KMU
2
Loyalty
2
Markenimage
2
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English
27
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Schaarschmidt, Mario
2
Verhoef, Peter C.
2
Walsh, Gianfranco
2
Agrebi, Meriem
1
Baccarella, Christian V.
1
Beeser, Anemone J.
1
Berbegal-Mirabent, Jasmina
1
Boncori, Anne Laure
1
Brenner, Walter
1
Brettel, Malte
1
Castro, Ignacio
1
Cañabate, Antonio
1
Chang, Woojung
1
Chipulu, Maxwell
1
Christ-Brendemühl, Sonja
1
Corsaro, Daniela
1
Cristina, Boari
1
Currie, Wendy L.
1
Dahlström, Peter
1
Dose, David
1
Dous, Malte
1
Efrat, Kalanit
1
Elsner, Ralf
1
Finnegan, David J.
1
Flatten, Tessa
1
Freundt, Tjark
1
Gentile, Chiara
1
Gonzáles-Benito, Óscar
1
Grinevich, Vadim
1
Haenlein, Michael
1
Heinonen, Kristina
1
Ivanova-Gongne, Maria
1
Kaplan, Andreas M.
1
Keithley, Don
1
Kilian, Thomas
1
Kolbe, Lutz
1
Koskina, Aikaterini
1
Kurt, Yusuf
1
Lebherz, Philipp R.
1
Lee, Hsin-Yun
1
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European management journal
Journal of business research : JBR
627
Journal of retailing and consumer services
582
Industrial marketing management : the international journal for industrial and high-tech firms
398
SpringerLink / Bücher
312
International journal of hospitality management
280
The journal of services marketing
225
The journal of business & industrial marketing
193
The service industries journal
184
Journal of the Academy of Marketing Science
164
Journal of strategic marketing
163
International journal of electronic customer relationship management : IJECRM
140
Journal of marketing
124
International journal of contemporary hospitality management
120
Journal of service research : JSR
117
Journal of hospitality marketing & management
115
Journal of travel and tourism marketing
115
The journal of product & brand management
111
Gabler Edition Wissenschaft
110
Tourism management : research, policies, practice
108
Asia Pacific journal of marketing and logistics
107
Journal of service management
106
Journal of retailing
103
Cogent business & management
102
The journal of brand management : an international journal
101
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
99
Psychology & marketing
99
Marketing intelligence & planning
97
European journal of marketing : EJM
95
Services marketing quarterly
90
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
86
The international journal of bank marketing : IJBM
85
Journal of marketing management : MM
82
Service business
80
Springer eBook Collection / Business and Economics
79
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
78
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
72
Journal of financial services marketing : JFSM
70
Business horizons
69
International journal of retail & distribution management
68
European journal of operational research : EJOR
67
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ECONIS (ZBW)
27
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11
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20
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27
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11
Spirituality as an antecedent of trust and network commitment : the case of Anatolian Tigers
Kurt, Yusuf
;
Yamin, Mo
;
Sinkovics, Noemi
;
Sinkovics, …
- In:
European management journal
34
(
2016
)
6
,
pp. 686-700
Persistent link: https://www.econbiz.de/10011625095
Saved in:
12
A mediating and multigroup analysis of customer loyalty
Picón-Berjoyo, Araceli
;
Ruiz-Moreno, Carolina
;
Castro, …
- In:
European management journal
34
(
2016
)
6
,
pp. 701-713
Persistent link: https://www.econbiz.de/10011625096
Saved in:
13
Managerial sensemaking of interaction within business relationships : a cultural perspective
Ivanova-Gongne, Maria
;
Torkkeli, Lasse
- In:
European management journal
31
(
2013
)
6
,
pp. 717-727
Persistent link: https://www.econbiz.de/10010234759
Saved in:
14
Factors influencing popularity of branded content in Facebook fan pages
Sabate, Ferran
;
Berbegal-Mirabent, Jasmina
;
Cañabate, …
- In:
European management journal
32
(
2014
)
6
,
pp. 1001-1011
Persistent link: https://www.econbiz.de/10010432110
Saved in:
15
Meaning threats heighten consumer attachment : implications for global brand management
Tsai, Shu-pei
- In:
European management journal
32
(
2014
)
6
,
pp. 991-1000
Persistent link: https://www.econbiz.de/10010432111
Saved in:
16
Impediments to customer integration into the innovation process : a case study in the telecommunications industry
Schaarschmidt, Mario
;
Kilian, Thomas
- In:
European management journal
32
(
2014
)
2
,
pp. 350-361
Persistent link: https://www.econbiz.de/10010364610
Saved in:
17
Challenges and solutions for marketing in a digital era
Leeflang, Peter
;
Verhoef, Peter C.
;
Dahlström, Peter
; …
- In:
European management journal
32
(
2014
)
1
,
pp. 1-12
Persistent link: https://www.econbiz.de/10010250431
Saved in:
18
Customer satisfaction : cost driver or value driver? ; empirical evidence from the financial services industry
Terpstra, Maarten
;
Verbeeten, Frank H. M.
- In:
European management journal
32
(
2014
)
3
,
pp. 499-508
Persistent link: https://www.econbiz.de/10010382589
Saved in:
19
Studying motivations of store-loyal buyers across alternative measures of behavioural loyalty
Martos-Partal, Mercedes
;
Gonzáles-Benito, Óscar
- In:
European management journal
31
(
2013
)
4
,
pp. 348-358
Persistent link: https://www.econbiz.de/10009761708
Saved in:
20
Successful customer value management : key lessons and emerging trends
Verhoef, Peter C.
;
Lemon, Katherine N.
- In:
European management journal
31
(
2013
)
1
,
pp. 1-15
Persistent link: https://www.econbiz.de/10009732796
Saved in:
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