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~isPartOf:"Expert journal of business and management"
~isPartOf:"Gabler Edition Wissenschaft"
~isPartOf:"Journal of retailing and consumer services"
~isPartOf:"Total quality management & business excellence"
~subject:"Kundenzufriedenheit"
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Search: subject:"Produktqualität"
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Kundenzufriedenheit
Product quality
95
Produktqualität
95
Consumer behaviour
48
Konsumentenverhalten
48
Quality management
36
Qualitätsmanagement
36
Dienstleistungsqualität
34
Service quality
34
Theorie
22
Theory
22
Customer satisfaction
16
Beziehungsmarketing
14
Relationship marketing
14
Brand image
12
Markenimage
12
Brand
11
Markenartikel
11
Einzelhandel
9
Handelsmarke
9
Retail trade
9
Store brand
9
Brand management
7
Confidence
7
Markenführung
7
Vertrauen
7
Online retailing
6
Online-Handel
6
Perceived quality
6
Qualität
6
Viral marketing
6
Virales Marketing
6
Welt
6
World
6
Measurement
5
Messung
5
Preismanagement
5
Pricing strategy
5
Product differentiation
5
Produktdifferenzierung
5
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Amankwa, Eric
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Amoako, Richard
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Ampadu, Seth
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Antwi, Collins Opoku
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Avram, Bogdan
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Cavallero, Luisa
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Cruz, Mariana
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Franco, Cinthia
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1
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Hallencreutz, Jacob
1
Ibarra Morales, Luis Enrique
1
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1
Jiang, Yuanchun
1
Jutz, Günther
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Kim, Junic
1
Konuk, Faruk Anıl
1
Lee, Wei-Long
1
Lindenmeier, Jörg
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Liu, Yao
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Loureiro, Sandra M. C.
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Miranda, Francisco J.
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Nevot Bosch, Salvador
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Parmler, Johan
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Partida, Lourdes
1
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Expert journal of business and management
Gabler Edition Wissenschaft
Journal of retailing and consumer services
Total quality management & business excellence
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
17
International journal of hospitality management
11
Cogent business & management
6
Journal of business research : JBR
6
Journal of hospitality marketing & management
6
Quality management journal : QMJ
6
International journal of contemporary hospitality management
5
International journal of quality & reliability management
4
Journal of air transport management
4
The journal of product & brand management
4
The journal of services marketing
4
The service industries journal
4
Business and Economic Research : BER
3
International journal of applied business and economic research
3
International journal of business excellence : IJBEX
3
International journal of business information systems : IJBIS
3
International journal of electronic marketing and retailing : IJEMR
3
International journal of productivity and quality management : IJPQM
3
International journal of quality and service sciences
3
International journal of sports marketing & sponsorship
3
Journal for global business advancement : JGBA
3
Journal of travel and tourism marketing
3
Metamorphosis : a journal of management research
3
Nepalese journal of economics : a publication of Uniglobe College
3
Nepalese journal of finance : a publication of Uniglobe College
3
The TQM journal : the international review of organizational improvement
3
Asia Pacific journal of marketing and logistics
2
Business process management journal
2
Economic research
2
Electronic commerce research and applications
2
European journal of marketing : EJM
2
European research studies
2
Faculty & research / Insead : working paper series
2
Forschungsergebnisse der WU Wirtschaftsuniversität Wien
2
Future Business Journal
2
Ilmenauer Schriften zur Betriebswirtschaftslehre
2
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ECONIS (ZBW)
16
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1
The relationship between internalisation of a quality standard and customer results via employee and social results in the hotel industry
Tarí, Juan José
;
Pereira-Moliner, Jorge
;
Molina …
- In:
Total quality management & business excellence
33
(
2022
)
14
,
pp. 1656-1673
Persistent link: https://www.econbiz.de/10013415861
Saved in:
2
The multiple effects of service innovation and quality on transitional and electronic word-of-mouth in predicting customer behaviour
Lee, Wei-Long
;
Liu, Chih-Hsing
;
Tseng, Tzu-Wen
- In:
Journal of retailing and consumer services
64
(
2022
),
pp. 1-10
Persistent link: https://www.econbiz.de/10013209505
Saved in:
3
Online personalized recommended product quality and e-impulse buying : a conditional mediation analysis
Ampadu, Seth
;
Jiang, Yuanchun
;
Debrah, Emmanuel
;
Antwi, …
- In:
Journal of retailing and consumer services
64
(
2022
),
pp. 1-11
Persistent link: https://www.econbiz.de/10013209534
Saved in:
4
Regression approaches for Kano classification : an empirical analysis of the classification of quality attributes according to Kano
Reichenbach, Rebecca
;
Jutz, Günther
;
Eberl, Christoph
; …
- In:
Total quality management & business excellence
33
(
2022
)
8
,
pp. 884-906
Persistent link: https://www.econbiz.de/10013352629
Saved in:
5
Platform quality factors influencing content providers' loyalty
Kim, Junic
- In:
Journal of retailing and consumer services
60
(
2021
),
pp. 1-8
Persistent link: https://www.econbiz.de/10012502736
Saved in:
6
Important drivers for customer satisfaction : from product focus to image and service quality
Hallencreutz, Jacob
;
Parmler, Johan
- In:
Total quality management & business excellence
32
(
2021
)
5
,
pp. 501-510
Persistent link: https://www.econbiz.de/10012440307
Saved in:
7
The hybrid airline model : generating quality for passengers
Avram, Bogdan
- In:
Expert journal of business and management
5
(
2017
)
2
,
pp. 149-154
Persistent link: https://www.econbiz.de/10011791401
Saved in:
8
Quality service and its relation with global satisfaction in fast food consumers : a case Study
Ibarra Morales, Luis Enrique
;
Velázquez, Jesús
; …
- In:
Expert journal of business and management
3
(
2015
)
2
,
pp. 119-128
Persistent link: https://www.econbiz.de/10011953742
Saved in:
9
The implication of wine quality in a new model of the European Customer Satisfaction Index
Pastor Tejedor, Jesús
;
Navarro Elola, Luis
;
Pérez …
- In:
Total quality management & business excellence
30
(
2019
)
10
,
pp. 1092-1109
Persistent link: https://www.econbiz.de/10012199818
Saved in:
10
A measure of tourist experience quality : the case of inland tourism in Malaga
Soler, Ismael P.
;
Gemar, German
- In:
Total quality management & business excellence
30
(
2019
)
13
,
pp. 1466-1479
Persistent link: https://www.econbiz.de/10012199898
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