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~isPartOf:"Expert journal of business and management"
~isPartOf:"Gabler Edition Wissenschaft"
~isPartOf:"Total quality management & business excellence"
~subject:"Kundenzufriedenheit"
~subject:"Standardization"
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Search: subject:"Produktqualität"
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Kundenzufriedenheit
Standardization
Product quality
51
Produktqualität
51
Quality management
32
Qualitätsmanagement
32
Dienstleistungsqualität
23
Service quality
23
Theorie
16
Theory
16
Consumer behaviour
13
Konsumentenverhalten
13
Customer satisfaction
10
Beziehungsmarketing
8
Relationship marketing
8
Qualität
6
Welt
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product quality
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quality
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total quality management
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Bibliometrics
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Expert journal of business and management
Gabler Edition Wissenschaft
Total quality management & business excellence
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
22
Agriculture
12
International journal of hospitality management
12
International journal of quality & reliability management
7
Cogent business & management
6
Economics letters
6
International journal of contemporary hospitality management
6
Journal of business research : JBR
6
Journal of hospitality marketing & management
6
Journal of retailing and consumer services
6
Quality management journal : QMJ
6
Discussion paper / Centre for Economic Policy Research
5
Discussion papers / Governance and the Efficiency of Economic Systems
5
Food policy : economics planning and politics of food and agriculture
5
International journal of industrial organization
5
International journal of productivity and quality management : IJPQM
5
Journal of air transport management
5
Journal of regulatory economics
5
SpringerLink / Bücher
5
The TQM journal : the international review of organizational improvement
5
Discussion paper
4
International journal of production economics
4
Managing service quality : MSQ ; an international journal
4
NBER working paper series
4
The journal of product & brand management
4
The journal of services marketing
4
The service industries journal
4
ZEW discussion papers
4
Business and Economic Research : BER
3
CESifo working papers
3
Cege discussion paper
3
European review of agricultural economics : ERAE
3
International journal of applied business and economic research
3
International journal of business excellence : IJBEX
3
International journal of business information systems : IJBIS
3
International journal of electronic marketing and retailing : IJEMR
3
International journal of quality and service sciences
3
International journal of services and standards
3
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ECONIS (ZBW)
12
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1
Dual quality and limits to international adaptation of product quality : development of a conceptual framework and research agenda
Annarita, Colamatteo
;
Fabio, Cassia
;
Marcello, Sansone
- In:
Total quality management & business excellence
34
(
2023
)
9/10
,
pp. 1243-1256
Persistent link: https://www.econbiz.de/10014284851
Saved in:
2
The relationship between internalisation of a quality standard and customer results via employee and social results in the hotel industry
Tarí, Juan José
;
Pereira-Moliner, Jorge
;
Molina …
- In:
Total quality management & business excellence
33
(
2022
)
14
,
pp. 1656-1673
Persistent link: https://www.econbiz.de/10013415861
Saved in:
3
Regression approaches for Kano classification : an empirical analysis of the classification of quality attributes according to Kano
Reichenbach, Rebecca
;
Jutz, Günther
;
Eberl, Christoph
; …
- In:
Total quality management & business excellence
33
(
2022
)
8
,
pp. 884-906
Persistent link: https://www.econbiz.de/10013352629
Saved in:
4
Important drivers for customer satisfaction : from product focus to image and service quality
Hallencreutz, Jacob
;
Parmler, Johan
- In:
Total quality management & business excellence
32
(
2021
)
5
,
pp. 501-510
Persistent link: https://www.econbiz.de/10012440307
Saved in:
5
The hybrid airline model : generating quality for passengers
Avram, Bogdan
- In:
Expert journal of business and management
5
(
2017
)
2
,
pp. 149-154
Persistent link: https://www.econbiz.de/10011791401
Saved in:
6
Quality service and its relation with global satisfaction in fast food consumers : a case Study
Ibarra Morales, Luis Enrique
;
Velázquez, Jesús
; …
- In:
Expert journal of business and management
3
(
2015
)
2
,
pp. 119-128
Persistent link: https://www.econbiz.de/10011953742
Saved in:
7
The implication of wine quality in a new model of the European Customer Satisfaction Index
Pastor Tejedor, Jesús
;
Navarro Elola, Luis
;
Pérez …
- In:
Total quality management & business excellence
30
(
2019
)
10
,
pp. 1092-1109
Persistent link: https://www.econbiz.de/10012199818
Saved in:
8
A measure of tourist experience quality : the case of inland tourism in Malaga
Soler, Ismael P.
;
Gemar, German
- In:
Total quality management & business excellence
30
(
2019
)
13
,
pp. 1466-1479
Persistent link: https://www.econbiz.de/10012199898
Saved in:
9
Identifying helpful quality-related reviews from social media based on attractive quality theory
Liu, Yao
;
Jiang, Cuiqing
;
Ding, Yong
;
Wang, Zhao
;
Lv, …
- In:
Total quality management & business excellence
30
(
2019
)
15
,
pp. 1596-1615
Persistent link: https://www.econbiz.de/10012199906
Saved in:
10
Elektronische Dienstleistungsqualität : Konzeption, Messung und Identifikation asymmetrischer Effekte auf die Kundenzufriedenheit
Falk, Tomas
-
2007
-
1. Aufl.
Persistent link: https://www.econbiz.de/10003485500
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