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~isPartOf:"Gabler Edition Wissenschaft"
~isPartOf:"Grundlagen des CRM : Strategie, Geschäftsprozesse und IT-Unterstützung"
~isPartOf:"International journal of retail & distribution management"
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Search: subject_exact:"Beziehungsmanagement"
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Beziehungsmarketing
197
Relationship marketing
197
Consumer behaviour
78
Konsumentenverhalten
78
Theorie
68
Theory
68
Deutschland
62
Germany
62
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37
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Customer satisfaction
28
Kundenmanagement
28
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28
Lieferantenmanagement
20
Supplier relationship management
20
Dienstleistungsqualität
19
Service quality
19
Online retailing
18
Online-Handel
18
Kundenbindung
17
Kundenorientierung
17
Customer value
16
E-commerce
16
Electronic Commerce
16
Kundenwert
16
Marketing management
16
Marketingmanagement
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Beziehungsmanagement
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Estimation
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Schätzung
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Brand management
14
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14
Computer-assisted marketing
13
IT-gestütztes Marketing
13
Strategisches Management
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10
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German
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English
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Wilde, Klaus D.
8
Hippner, Hajo
5
Leußer, Wolfgang
3
Mengue Nkoa, Clément U.
3
Bagusat, Ariane
2
Bauer, Hans H.
2
Frasquet Deltoro, Marta
2
Georg, Björn
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Gleitsmann, Beate M.
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Grieser, Lukas
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Helm, Sabrina
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Ieva, Marco
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Martens, Tobias von
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Möller, Matthias
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Nor Asiah Omar
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Rosenbaum, Mark S.
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Schaller, Christian
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Schöler, Andreas
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Stiller, Michael
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Weißgerber, Anja
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Wozniak, Richard
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Abbes, Molka
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Al-Maghrabi, Talal
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Albaum, Gerald S.
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Albinsson, Pia A.
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Alves, Helena
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Angerer, Thomas
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Anjaly, Bhawna
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Arndt, Dirk
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Ashman, Rachel
1
Audrain-Pontevia, Anne-Françoise
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Aurier, Philippe
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Aziz, Mohammed Tareque
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Babakus, Emin
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Bagdare, Shilpa
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Becker, Jörg
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Gabler Edition Wissenschaft
Grundlagen des CRM : Strategie, Geschäftsprozesse und IT-Unterstützung
International journal of retail & distribution management
Journal of business research : JBR
647
Journal of retailing and consumer services
582
Industrial marketing management : the international journal for industrial and high-tech firms
406
SpringerLink / Bücher
297
International journal of hospitality management
280
The journal of services marketing
225
The journal of business & industrial marketing
192
The service industries journal
185
Journal of strategic marketing
169
Journal of the Academy of Marketing Science
164
International journal of electronic customer relationship management : IJECRM
140
Journal of marketing
124
International journal of contemporary hospitality management
120
Journal of travel and tourism marketing
118
Journal of service research : JSR
117
Journal of hospitality marketing & management
115
The journal of product & brand management
111
Tourism management : research, policies, practice
108
Asia Pacific journal of marketing and logistics
107
The journal of brand management : an international journal
107
Journal of service management
106
Journal of retailing
103
Cogent business & management
102
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
102
Psychology & marketing
100
Marketing intelligence & planning
97
European journal of marketing : EJM
95
Services marketing quarterly
92
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
86
The international journal of bank marketing : IJBM
85
Journal of marketing management : MM
82
Service business
80
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
78
The international review of retail, distribution and consumer research
73
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
72
Springer eBook Collection / Business and Economics
72
Journal of financial services marketing : JFSM
70
Business horizons
69
European journal of operational research : EJOR
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ECONIS (ZBW)
200
Showing
41
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200
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41
An exploratory analysis of social commonalities and subjective discounts
Rosenbaum, Mark S.
;
Massiah, Carolyn
;
Wozniak, Richard
- In:
International journal of retail & distribution management
41
(
2013
)
9
,
pp. 671-687
Persistent link: https://www.econbiz.de/10009788897
Saved in:
42
Measuring retail customer experience
Bagdare, Shilpa
;
Jain, Rajnish
- In:
International journal of retail & distribution management
41
(
2013
)
10
,
pp. 790-804
Persistent link: https://www.econbiz.de/10010187204
Saved in:
43
Retaining or returning? : some insights for a better understanding of return behaviour
Foscht, Thomas
;
Ernstreiter, Karin
;
Maloles, Cesar
; …
- In:
International journal of retail & distribution management
41
(
2013
)
2
,
pp. 113-134
Persistent link: https://www.econbiz.de/10009725789
Saved in:
44
Kooperatives Customer Relationship Management : Fallstudien und Informationssystemarchitektur in Finanzdienstleistungsnetzwerken
Geib, Malte
-
2006
-
1. Aufl.
Persistent link: https://www.econbiz.de/10003255153
Saved in:
45
CRM and retail service quality : front-line employee perspectives
O'Reilly, Kelly
;
Paper, David
- In:
International journal of retail & distribution management
40
(
2012
)
11
,
pp. 865-881
Persistent link: https://www.econbiz.de/10009686411
Saved in:
46
Store experience and co-creation : the case of temporary shop
Russo Spena, Tiziana
;
Caridà, Angela
;
Colurcio, Maria
; …
- In:
International journal of retail & distribution management
40
(
2012
)
1
,
pp. 21-40
Persistent link: https://www.econbiz.de/10009506358
Saved in:
47
Simulating attachment to pure-play fashion retailers
Ashman, Rachel
;
Vazquez, Delia
- In:
International journal of retail & distribution management
40
(
2012
)
12
,
pp. 975-996
Persistent link: https://www.econbiz.de/10009672347
Saved in:
48
Fashion retailing in the new economy : the case of SMEs
Donnell, Lisa
;
Hutchinson, Karise
;
Reid, Andrea
- In:
International journal of retail & distribution management
40
(
2012
)
12
,
pp. 906-919
Persistent link: https://www.econbiz.de/10009672358
Saved in:
49
Consumer trust in food retailers : conceptual framework and empirical evidence
Rampl, Linn Viktoria
;
Eberhardt, Tim
;
Schütte, Reinhard
; …
- In:
International journal of retail & distribution management
40
(
2012
)
4
,
pp. 254-272
Persistent link: https://www.econbiz.de/10009561598
Saved in:
50
Effect of consumer relationship proneness on perceived loyalty program attributes and resistance to change
Kim, Hye-yŏng
;
Kang, Ju-young M.
;
Johnson, Kim K. P.
- In:
International journal of retail & distribution management
40
(
2012
)
5
,
pp. 376-387
Persistent link: https://www.econbiz.de/10009568095
Saved in:
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