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~isPartOf:"Grundlagen des CRM : Strategie, Geschäftsprozesse und IT-Unterstützung"
~subject:"Beziehungsmarketing"
~subject:"Verhalten in Organisationen"
~type_genre:"Book section"
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Beziehungsmarketing
Verhalten in Organisationen
Consumer behaviour
7
Konsumentenverhalten
7
Relationship marketing
7
Business process management
2
Prozessmanagement
2
Beschwerdemanagement
1
Complaint management
1
Computer-assisted marketing
1
Consumers
1
Controlling
1
Cost-benefit analysis
1
Customer analysis
1
Customer satisfaction
1
Data Mining
1
Data Warehouse
1
Data mining
1
Data warehouse
1
Distribution channel
1
IT-gestütztes Marketing
1
Information provision
1
Informationsversorgung
1
Kosten-Nutzen-Analyse
1
Kundenanalyse
1
Kundenzufriedenheit
1
Management control
1
Marketing management
1
Marketingmanagement
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Physical distribution
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Strategic management
1
Strategisches Management
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Book section
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7
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German
7
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Grieser, Lukas
2
Wilde, Klaus D.
2
Binder, Jochen
1
Boenigk, Silke
1
Hansen, Ursula
1
Hippner, Hajo
1
Sauer, Achim
1
Schmidt, Inga
1
Schögel, Marcus
1
Schöler, Andreas
1
Stauss, Bernd
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Grundlagen des CRM : Strategie, Geschäftsprozesse und IT-Unterstützung
The Oxford handbook of positive organizational scholarship
43
Micro approaches
36
Principles of organizational behavior : the handbook of evidence-based management
21
The value creating board : corporate governance and organizational behavior
20
Organizational behaviour in a global context
17
Handbook of organizational routines
14
Positive organizational behavior
14
Experiencing and managing emotions in the workplace : [contributions to the 2010 International Conference on Emotion and Organizational Life held in Montreal, Canada]/ ed. by Neal M. Ashkanasy ...
13
Macro approaches
12
Steuerung versus Emergenz : Entwicklung und Wachstum von Unternehmen ; Festschrift zum 65. Geburtstag von Prof. Dr. Egbert Kahle
12
Organizational Behaviour - Verhalten in Organisationen
11
Handbook of Chinese organizational behavior : integrating theory, research and practice
10
Handbook of research on customer engagement
10
International handbook of organizational crisis management
10
Union revitalisation in advanced economies : assessing the contribution of union organising
10
Fairness and groups
9
Handbook of research on strategy process
8
Individual sources, dynamics, and expressions of emotion : [contributions to the 2012 International Conference on Emotion and Organizational Life held in Helsinki, Finland]
8
Positives Management : zentrale Konzepte und Ideen des Positive Organizational Scholarship
8
Consumer-brand relationships : theory and practice
7
Corporate behaviour and sustainability : doing well by being good
7
Customer engagement : contemporary issues and challenges
7
Japanese hybrid factories : a comparison of global production strategies
7
Key readings in crisis management : systems and structures for prevention and recovery
7
Organizational routines : advancing empirical research
7
The Oxford handbook of organizational decision making
7
Behavioral perspectives on strategic alliances
6
Corporate citizenship and family business
6
Emerging e-collaboration concepts and applications
6
Macht in Unternehmen : der vergessene Faktor
6
New directions in organizational behavior ; Vol. 3
6
Organisationslandschaften : sozioanalytische Gedanken und Interventionen zur normalen Verrücktheit in Organisationen
6
Perspectives on justice and trust in organizations
6
The Oxford handbook of identities in organizations
6
The SAGE handbook of organizational institutionalism
6
Understanding digital industry : proceedings of the Conference on Managing Digital Industry, Technology and Entrepreneurship (CoMDITE 2019), July 10-11, 2019, Bandung, Indonesia
6
Diversity resistance in organizations
5
Identity and the modern organization
5
Institutions Inc.
5
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ECONIS (ZBW)
7
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Beziehungslos im Dschungel des Beziehungsmarketing oder: Grenzen des Beziehungsmarketing aus Verbraucherperspektive
Hansen, Ursula
- In:
Grundlagen des CRM : Strategie, Geschäftsprozesse und …
,
(pp. 293-315)
.
2011
Persistent link: https://www.econbiz.de/10008857598
Saved in:
2
Adaptivität und Echtzeit in CRM-Prozessen
Grieser, Lukas
;
Wilde, Klaus D.
- In:
Grundlagen des CRM : Strategie, Geschäftsprozesse und …
,
(pp. 811-849)
.
2011
Persistent link: https://www.econbiz.de/10008858188
Saved in:
3
Data Mining : Grundlagen und Einsatzpotenziale in analytischen CRM-Prozessen
Hippner, Hajo
;
Grieser, Lukas
;
Wilde, Klaus D.
- In:
Grundlagen des CRM : Strategie, Geschäftsprozesse und …
,
(pp. 783-810)
.
2011
Persistent link: https://www.econbiz.de/10008858189
Saved in:
4
Multi-Channel Management im CRM
Schögel, Marcus
;
Binder, Jochen
;
Schmidt, Inga
;
Sauer, …
- In:
Grundlagen des CRM : Strategie, Geschäftsprozesse und …
,
(pp. 559-597)
.
2011
Persistent link: https://www.econbiz.de/10008858196
Saved in:
5
Rückgewinnungsmanagement
Schöler, Andreas
- In:
Grundlagen des CRM : Strategie, Geschäftsprozesse und …
,
(pp. 499-525)
.
2011
Persistent link: https://www.econbiz.de/10008858198
Saved in:
6
Kündigungspräventionsmanagement
Boenigk, Silke
- In:
Grundlagen des CRM : Strategie, Geschäftsprozesse und …
,
(pp. 475-497)
.
2011
Persistent link: https://www.econbiz.de/10008858199
Saved in:
7
Feedbackmanagement
Stauss, Bernd
- In:
Grundlagen des CRM : Strategie, Geschäftsprozesse und …
,
(pp. 441-473)
.
2011
Persistent link: https://www.econbiz.de/10008858200
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