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~isPartOf:"Harvard business review : HBR"
~isPartOf:"The service industries journal"
~language:"dan"
~language:"eng"
~subject:"Beziehungsmarketing"
~subject:"Markenführung"
~subject:"Personalmanagement"
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Beziehungsmarketing
Markenführung
Personalmanagement
USA
237
United States
237
Relationship marketing
214
Strategic management
169
Strategisches Management
169
Innovation management
155
Innovationsmanagement
155
Dienstleistungsqualität
148
Service quality
148
Dienstleistungssektor
115
Service industry
115
Consumer behaviour
108
Führungsstil
108
Konsumentenverhalten
108
Leadership style
108
Customer satisfaction
107
Kundenzufriedenheit
107
Organisatorischer Wandel
105
Organizational change
105
Innovation
93
Brand management
72
Führungskräfte
67
Managers
67
Erfolgsfaktor
65
Success factor
65
Human Resource Management
64
Corporate culture
60
Leadership
60
Unternehmenskultur
60
Marketing management
58
Marketingmanagement
58
Personalführung
58
Multinationales Unternehmen
56
Transnational corporation
56
Corporate Social Responsibility
53
Corporate social responsibility
53
Management
51
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337
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338
Aufsatz in Zeitschrift
338
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23
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6
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1
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Danish
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Dev, Chekitan S.
6
Cappelli, Peter
3
Dawar, Niraj
3
Fournier, Susan
3
Foxall, Gordon R.
3
Ha, Hong Youl
3
Kim, Wansoo
3
Ok, Chihyung
3
Ready, Douglas A.
3
Wu, Cedric Hsi-jui
3
Altinay, Levent
2
Amin, Muslim
2
Back, Ki-Joon
2
Bayighomog, Steven W.
2
Beard, Alison
2
Boateng, Henry
2
Canter, Deborah D.
2
Chao, Pei
2
Conger, Jay A.
2
De Chernatony, Leslie
2
Freeman, Karen
2
Gil Saura, Irene
2
Groysberg, Boris
2
Hill, Linda A.
2
Horbel, Chris
2
Hsu, Maxwell K.
2
James, Victoria K.
2
Legendre, Tiffany S.
2
Lin, Wen-bao
2
Lin, Yi Hsin
2
Ma, Jianfeng
2
Nätti, Satu
2
Okoe, Abednego Feehi
2
Oliveira-Castro, Jorge M.
2
Park, Jungkun
2
Popp, Bastian
2
Tanova, Cem
2
Tung, Wei
2
Wang, Mei-ling
2
Wang, Stephen W.
2
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Harvard business review : HBR
The service industries journal
Journal of business research : JBR
1,168
Journal of retailing and consumer services
768
The international journal of human resource management
595
The journal of brand management : an international journal
572
Industrial marketing management : the international journal for industrial and high-tech firms
483
International journal of hospitality management
405
The journal of product & brand management
399
International journal of human resource management
287
Human resource management
246
Human resource management review
244
The journal of services marketing
243
Journal of the Academy of Marketing Science
229
Journal of strategic marketing
228
The journal of business & industrial marketing
220
International journal of contemporary hospitality management
209
European journal of marketing : EJM
199
Journal of marketing
186
Psychology & marketing
186
Asia Pacific journal of marketing and logistics
184
Cogent business & management
182
Marketing intelligence & planning
175
Tourism management : research, policies, practice
174
Journal of marketing management : MM
172
SpringerLink / Bücher
160
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
158
Employee relations
156
International journal of electronic customer relationship management : IJECRM
154
Management revue : socio-economic studies
154
Journal of travel and tourism marketing
150
Business horizons
144
Journal of retailing
144
Journal of hospitality marketing & management
140
Human resource management journal
139
Personnel review : a professional journal reporting new developments in research, theory and practice of personel management
138
Journal of marketing communications
131
Journal of business ethics : JOBE
130
International journal of manpower
126
Journal of service research : JSR
121
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
116
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ECONIS (ZBW)
338
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1
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338
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date (oldest first)
1
Study on the relations among the customer
knowledge
management
, learning organization, and organizational performance
Shieh, Chich-jen
- In:
The service industries journal
31
(
2011
)
5/6
,
pp. 791-807
Persistent link: https://www.econbiz.de/10009127023
Saved in:
2
Impact of tacit
knowledge
on customer loyalty
Pereira, Carla Alexandra Barbosa
;
Alves, Helena
; …
- In:
The service industries journal
36
(
2016
)
15/16
,
pp. 827-845
Persistent link: https://www.econbiz.de/10011672531
Saved in:
3
Examining human resource practice outcomes and service innovation
Okoe, Abednego Feehi
;
Boateng, Henry
;
Narteh, Bedman
; …
- In:
The service industries journal
38
(
2018
)
7/8
,
pp. 431-445
Persistent link: https://www.econbiz.de/10011880824
Saved in:
4
Knowledge
intensive business services and client innovation
Hu, Tai-shan
;
Lin, Chien-yuan
;
Chang, Su-li
- In:
The service industries journal
33
(
2013
)
15/16
,
pp. 1435-1455
Persistent link: https://www.econbiz.de/10010229436
Saved in:
5
Rethinking the decision factory
Martin, Roger L.
- In:
Harvard business review : HBR
91
(
2013
)
10
,
pp. 96-104
Persistent link: https://www.econbiz.de/10010128897
Saved in:
6
Customer focus, service process fit and customer relationship
management
profitability : the effect of
knowledge
sharing
Fan, Yi Wen
;
Ku, Edward
- In:
The service industries journal
30
(
2010
)
1/2
,
pp. 203-223
Persistent link: https://www.econbiz.de/10003964389
Saved in:
7
Objective quality and business performance in service environments : moderating effects of entrepreneurs'
knowledge
and involvement
Hernández-Maestro, Rosa M.
;
González-Benito, Óscar
- In:
The service industries journal
31
(
2011
)
13/14
,
pp. 2321-2354
Persistent link: https://www.econbiz.de/10009298988
Saved in:
8
Managerial routines in professional service firms : transforming
knowledge
into competitive advantages
Jensen, Søren H.
;
Poulfelt, Flemming
;
Kraus, Sascha
- In:
The service industries journal
30
(
2010
)
11/12
,
pp. 2045-2062
Persistent link: https://www.econbiz.de/10008759962
Saved in:
9
What prevents effective utilisation of customer
knowledge
in professional B-to-B services? : an empirical study
Nätti, Satu
;
Ojasalo, Jukka
- In:
The service industries journal
28
(
2008
)
9/10
,
pp. 1199-1214
Persistent link: https://www.econbiz.de/10003802290
Saved in:
10
How valuable is word of mouth? : identify the customers who bring in the most referrals ; then capitalize on that
knowledge
Kumar, V.
;
Petersen, J. Andrew
;
Leone, Robert P.
- In:
Harvard business review : HBR
85
(
2007
)
10
,
pp. 139-146
Persistent link: https://www.econbiz.de/10003550617
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