//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~isPartOf:"Health marketing quarterly"
~subject:"Hochschule"
~subject:"Hospital"
~subject:"Quality management"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: "Dienstleistungsqualität"
Narrow search
Delete all filters
| 4 applied filters
Year of publication
From:
To:
Subject
All
Hochschule
Hospital
Quality management
Dienstleistungsqualität
46
Service quality
46
Gesundheitsversorgung
29
Health care
29
Krankenhaus
23
Customer satisfaction
22
Kundenzufriedenheit
22
Patienten
17
Patients
17
Gesundheitswesen
12
Health care system
12
Consumer behaviour
8
Konsumentenverhalten
8
patient satisfaction
8
Beziehungsmarketing
7
Relationship marketing
7
service quality
7
USA
5
United States
5
Physicians
4
Ärzte
4
Australia
3
Australien
3
Confidence
3
Emotion
3
Health insurance
3
Hospital financing
3
Krankenhausfinanzierung
3
Krankenversicherung
3
Nursing profession
3
Performance measurement
3
Performance-Messung
3
Pflegeberufe
3
Qualitätsmanagement
3
Vertrauen
3
satisfaction
3
trust
3
China
2
more ...
less ...
Online availability
All
Undetermined
13
Type of publication
All
Article
26
Type of publication (narrower categories)
All
Article in journal
26
Aufsatz in Zeitschrift
26
Language
All
English
26
Author
All
Chinta, Ravi
3
Akbolat, Mahmut
1
AlOmari, Firas
1
Amarat, Mustafa
1
Anabila, Peter
1
Babakus, Emin
1
Bathula, Hanoku
1
Bizjak-Mikic, M.
1
Bogomolova, Svetlana
1
Burns, David J.
1
Chahal, Hardeep
1
Chakraborty, Subhajit
1
Church, E. Mitchell
1
Claiborne Dunagan, W.
1
Crane, Frederick G.
1
Crane, Jacquelyn
1
Davenport, Polly J.
1
Deng, Yihao
1
Diana, Mark L.
1
Dietrich, Martin
1
Dunn, S. P.
1
Fiedler, Anne
1
Ford, Eric W.
1
Ford, Lori
1
Grant, Cori Cohen
1
Gressel, Justin W.
1
Harrison, Kristina
1
Hegji, Charles E.
1
Hernandez, S. Robert
1
Huerta, Timothy R.
1
Kash, Bita A.
1
Kashyap, Vishal
1
Kazley, Abby Swanson
1
Kumari, Neetu
1
Kuppelwieser, Volker
1
Ladhari, Riadh
1
Landry, Amy Y.
1
Lin, Wan-Ying
1
Ling, I-Ling
1
Manolis, Chris
1
more ...
less ...
Published in...
All
Health marketing quarterly
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
117
Health care management review : HCM review
80
The TQM journal : the international review of organizational improvement
80
International journal of hospitality management
73
International journal of productivity and quality management : IJPQM
70
International journal of quality & reliability management
66
Quality management journal : QMJ
63
Total quality management & business excellence
53
International journal of quality and service sciences
48
NBER working paper series
48
Working paper / National Bureau of Economic Research, Inc.
48
NBER Working Paper
45
Journal of health economics
41
Journal of health organization and management
41
International journal of contemporary hospitality management
32
International journal of services and operations management
31
International journal of production research
29
The service industries journal
27
Journal of hospitality marketing & management
25
Journal of marketing for higher education
24
Health economics
22
Auditing : a journal of practice & theory
21
Beiträge zur Hochschulpolitik
21
Cogent business & management
21
Discussion paper series / IZA
21
Journal of retailing and consumer services
21
Management science : journal of the Institute for Operations Research and the Management Sciences
21
Services marketing quarterly
21
Journal of business research : JBR
20
Benchmarking : an international journal ; BIJ
19
European journal of operational research : EJOR
19
European research studies
19
Service business
19
International journal of pharmaceutical and healthcare marketing : IJPHM
18
International journal of services, economics and management
18
Manufacturing & service operations management : M & SOM
18
Amfiteatru economic : an economic and business research periodical
17
Managing service quality : MSQ ; an international journal
17
Tourism management : research, policies, practice
17
more ...
less ...
Source
All
ECONIS (ZBW)
26
Showing
1
-
10
of
26
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Patient consideration of local hospital, center of excellence, and medical tourism options for surgery
Yoo, Boonghee
;
Thelen, Shawn T.
;
Harrison, Kristina
- In:
Health marketing quarterly
40
(
2023
)
2
,
pp. 119-140
Persistent link: https://www.econbiz.de/10014295039
Saved in:
2
Demystifying hospital charges for hospital readmissions in 2017 in the United States for psychosis (DRG = 885)
Chinta, Ravi
;
Singh, Japjot
- In:
Health marketing quarterly
40
(
2023
)
2
,
pp. 174-189
Persistent link: https://www.econbiz.de/10014295131
Saved in:
3
Patient demographics as determinants of where they go for hospitalization, what inpatient care they get, and what they are charged : A national study
Ford, Lori
;
Chinta, Ravi
;
Fiedler, Anne
- In:
Health marketing quarterly
39
(
2022
)
4
,
pp. 315-336
Persistent link: https://www.econbiz.de/10013483445
Saved in:
4
A meta-analysis of the determinants of patient satisfaction and loyalty
Olesen, Karin
;
Bathula, Hanoku
- In:
Health marketing quarterly
39
(
2022
)
2
,
pp. 191-210
Persistent link: https://www.econbiz.de/10013357112
Saved in:
5
How to improve patient satisfaction behavioral compliance and hospital image through nurse caring : strategizing for healthcare during COVID-19
AlOmari, Firas
- In:
Health marketing quarterly
38
(
2021
)
2/3
,
pp. 52-69
Persistent link: https://www.econbiz.de/10012695233
Saved in:
6
The mediating role of patient satisfaction in the effect of patient visit experiences on word-of-mouth intention
Akbolat, Mahmut
;
Sezer, Cemal
;
Ünal, Özgün
;
Amarat, …
- In:
Health marketing quarterly
38
(
2021
)
1
,
pp. 12-22
Persistent link: https://www.econbiz.de/10012607836
Saved in:
7
Service quality : a subliminal pathway to service differentiation and competitive advantage in private healthcare marketing in Ghana
Anabila, Peter
- In:
Health marketing quarterly
36
(
2019
)
2
,
pp. 136-151
Persistent link: https://www.econbiz.de/10012200134
Saved in:
8
Investigating healthcare brand communities : the impact of online hospital reviews
Church, E. Mitchell
;
Chakraborty, Subhajit
- In:
Health marketing quarterly
35
(
2018
)
2
,
pp. 120-133
Persistent link: https://www.econbiz.de/10011979329
Saved in:
9
The four Ps of patient experience : a new strategic framework informed by theory and practice
Kash, Bita A.
;
McKahan, Molly
;
Tomaszewski, Lesley
; …
- In:
Health marketing quarterly
35
(
2018
)
4
,
pp. 313-325
Persistent link: https://www.econbiz.de/10011979399
Saved in:
10
The relationship between emergency department wait times and inpatient satisfaction
Davenport, Polly J.
;
O'Connor, Stephen J.
;
Szychowski, …
- In:
Health marketing quarterly
34
(
2017
)
2
,
pp. 97-112
Persistent link: https://www.econbiz.de/10011706883
Saved in:
1
2
3
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->