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~isPartOf:"Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group"
~isPartOf:"International journal of contemporary hospitality management"
~isPartOf:"Journal of payments strategy & systems"
~subject:"Electronic Banking"
~subject:"Kundenzufriedenheit"
~subject:"Online retailing"
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Search: subject_exact:"Mobile communication"
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Electronic Banking
Kundenzufriedenheit
Online retailing
Mobile communications
57
Mobilkommunikation
57
Mobile Business
22
Mobile business
22
Consumer behaviour
15
Electronic money
15
Elektronisches Geld
15
Konsumentenverhalten
15
Mobile Anwendung
13
Mobile application
13
Mobile phone
12
Mobiltelefon
12
Innovation adoption
11
Innovationsakzeptanz
11
Customer satisfaction
8
Dienstleistungsqualität
8
Service quality
8
Information technology
6
Informationstechnik
6
Innovation diffusion
6
Innovationsdiffusion
6
Beziehungsmarketing
5
Electronic banking
5
Relationship marketing
5
Hotel industry
4
Hotellerie
4
Online-Handel
4
mobile payments
4
Bargeldloser Zahlungsverkehr
3
Beschwerdemanagement
3
Complaint management
3
Confidence
3
Data protection
3
Datenschutz
3
E-commerce
3
Electronic Commerce
3
Emerging economies
3
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6
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Article
15
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Article in journal
15
Aufsatz in Zeitschrift
15
Interview
1
Language
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English
15
Author
All
Aguilar-Rojas, Oscar
1
Aparicio-Valverde, Mireia
1
Au, Wai Ching
1
Ba, Sulin
1
Baum, Tom
1
Bruggink, Diederik
1
Chou, Yen-Chun
1
Chuang, Howard Hao-Chun
1
Fandos-Herrera, Carmina
1
Flavián Blanco, Carlos
1
Fong, Lawrence Hoc Nang
1
Ha, Hong Youl
1
Han, Heesup
1
Huang, Lei
1
Hughes, Laura
1
Jani, Dev
1
Jarunee Wonglimpiyarat
1
Kim, Yong Jin
1
Kina, Jorge
1
Lee, Dongwon
1
Lien, Jerry
1
Lin, Pearl Ming Chu
1
Lu, Xianghua
1
Moon, Junghoon
1
Pan, Huifeng
1
Reeve, Greg
1
Ryan, Gerard
1
Schulze, Ludwig
1
Shao, Benjamin B. M.
1
So, Amy Siu Ian
1
Tabakovic, Amir
1
Tang, Xiangjie
1
Ustrov, Yury
1
Villasenor, John
1
Wang, Kai
1
Yi, Mun Y.
1
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Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
International journal of contemporary hospitality management
Journal of payments strategy & systems
Journal of retailing and consumer services
33
AGDI working paper
13
International journal of bank marketing
11
The international journal of bank marketing : IJBM
11
International journal of business information systems : IJBIS
10
International journal of hospitality management
10
International journal of services and operations management
8
Telecommunications policy : the international journal of digital economy, data sciences and new media
8
The journal of services marketing
8
Cogent business & management
7
International journal of e-business research : an official publication of the Information Resources Management Association
7
Journal of business research : JBR
6
Journal of travel and tourism marketing
6
Marketing intelligence & planning
6
International journal of business innovation and research
5
International journal of electronic finance : IJEF
5
International journal of electronic marketing and retailing : IJEMR
5
Journal of financial services marketing
5
Journal of global information management : an official publication of the Information Resources Management Association
5
Technological forecasting & social change : an international journal
5
Electronic markets : the international journal on networked business
4
Global business review
4
International journal of business and emerging markets : IJBEM
4
International journal of electronic customer relationship management : IJECRM
4
Journal of electronic commerce in organizations : the international journal of electronic commerce in modern organizations ; an official publication of the Information Resources Management Association
4
Journal of internet commerce
4
Journal of organizational computing and electronic commerce
4
Psychology & marketing
4
The service industries journal
4
Tourism management : research, policies, practice
4
ASEAN marketing journal : Association of Southeast Asian Nations marketing journal
3
Asia Pacific journal of marketing and logistics
3
Business process management journal
3
College of Business working papers
3
Economic research
3
Information systems and e-business management : ISeB
3
Information systems management
3
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ECONIS (ZBW)
15
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1
-
10
of
15
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relevance
articles prioritized
date (newest first)
date (oldest first)
1
Toward a framework for perceived yuanfen in the accommodation service encounter : a grounded theory study
Tang, Xiangjie
;
Fong, Lawrence Hoc Nang
;
So, Amy Siu Ian
- In:
International journal of contemporary hospitality management
36
(
2024
)
1
,
pp. 155-181
Persistent link: https://www.econbiz.de/10014483406
Saved in:
2
Service quality of online food delivery mobile application : an examination of the spillover effects of mobile app satisfaction
Lin, Pearl Ming Chu
;
Au, Wai Ching
;
Baum, Tom
- In:
International journal of contemporary hospitality management
36
(
2024
)
3
,
pp. 906-926
Persistent link: https://www.econbiz.de/10014483798
Saved in:
3
The moderating role of mobile promotion during current and subsequent purchasing occasions : the case of restaurant delivery services
Pan, Huifeng
;
Ha, Hong Youl
- In:
International journal of contemporary hospitality management
34
(
2022
)
2
,
pp. 601-622
Persistent link: https://www.econbiz.de/10013164481
Saved in:
4
State of play of mobile money on the African continent : an interview with Greg Reeve
Reeve, Greg
(
interviewee
);
Bruggink, Diederik
(
interviewer
)
- In:
Journal of payments strategy & systems
11
(
2017
)
3
,
pp. 197-202
Persistent link: https://www.econbiz.de/10011849563
Saved in:
5
Insights into emotional contagion and its effects at the hotel front desk
Ustrov, Yury
;
Aparicio-Valverde, Mireia
;
Ryan, Gerard
- In:
International journal of contemporary hospitality management
28
(
2016
)
10
,
pp. 2285-2309
Persistent link: https://www.econbiz.de/10011567315
Saved in:
6
The impact of e-retail characteristics on initiating mobile retail services : a modular innovation perspective
Chou, Yen-Chun
;
Chuang, Howard Hao-Chun
;
Shao, Benjamin …
- In:
Information & management : the internat. journal of …
53
(
2016
)
4
,
pp. 481-492
Persistent link: https://www.econbiz.de/10011495303
Saved in:
7
An empirical study of the cross-channel effects between web and mobile shopping channels
Huang, Lei
;
Lu, Xianghua
;
Ba, Sulin
- In:
Information & management : the internat. journal of …
53
(
2016
)
2
,
pp. 265-278
Persistent link: https://www.econbiz.de/10011448507
Saved in:
8
Antecedents and consequences of mobile usability : linking simplicity and interactivity to satisfaction, trust, and brand loyalty
Lee, Dongwon
;
Moon, Junghoon
;
Kim, Yong Jin
;
Yi, Mun Y.
- In:
Information & management : the internat. journal of …
52
(
2015
)
3
,
pp. 295-304
Persistent link: https://www.econbiz.de/10010515272
Saved in:
9
Determinants of mobile value-added service continuance : the mediating role of service experience
Wang, Kai
- In:
Information & management : the internat. journal of …
52
(
2015
)
3
,
pp. 261-274
Persistent link: https://www.econbiz.de/10010515285
Saved in:
10
What may lead you to recommend and revisit a hotel after a service failure instead of complaining?
Aguilar-Rojas, Oscar
;
Fandos-Herrera, Carmina
;
Flavián …
- In:
International journal of contemporary hospitality management
27
(
2015
)
2
,
pp. 214-235
Persistent link: https://www.econbiz.de/10011300096
Saved in:
1
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