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~isPartOf:"International journal of business excellence : IJBEX"
~isPartOf:"International journal of quality & reliability management"
~isPartOf:"International journal of quality and service sciences"
~isPartOf:"Qualitätsmanagement"
~subject:"Relationship marketing"
~subject:"SME"
~subject:"Theory"
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Relationship marketing
SME
Theory
Quality management
515
Qualitätsmanagement
515
Dienstleistungsqualität
94
Service quality
94
Standardisierung
51
Standardization
51
Industrie
50
Manufacturing industries
50
Firm performance
47
Product quality
47
Produktqualität
47
Unternehmenserfolg
47
Lean Production
45
Lean production
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Lean Management
44
Lean management
44
Business process management
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Prozessmanagement
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Theorie
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Lieferkette
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Customer satisfaction
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Kundenzufriedenheit
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Bibliometrics
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25
Lean Six Sigma
25
India
24
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Total quality management
24
Quality
23
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69
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Mukherjee, Indrajit
3
Daultani, Yash
2
Goswami, Mohit
2
Mondal, S. C.
2
Ndubisi, Nelson Oly
2
Afeez Kayode Ibikunle
1
Aghili, Salimeh Sadat
1
Agrawal, Prateek
1
Ahmad Jusoh
1
Al-Abdallah, Ghaith Mustafa
1
Al-Hakimi, Mohammed A.
1
Al-Hattami, Hamood Mohd.
1
Alshahrani, Mohammed Awad
1
Arputham, Ramkumar Maria
1
Asadabadi, Mehdi Rajabi
1
Asghari, Maryam
1
Aslan, Emre
1
Attri, Rajesh
1
Basu, Rana
1
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1
Bera, Sasadhar
1
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1
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1
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1
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1
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1
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1
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1
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Chatzipetrou, Evrikleia
1
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1
Cudney, Elizabeth
1
Cudney, Elizabeth A.
1
Darma, Haesti Sujita
1
Das, Anupam
1
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1
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1
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1
Denton, Paul David
1
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International journal of business excellence : IJBEX
International journal of quality & reliability management
International journal of quality and service sciences
Qualitätsmanagement
International journal of production research
122
International journal of productivity and quality management : IJPQM
69
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
56
International journal of production economics
45
Europäische Hochschulschriften / 5
41
European journal of operational research : EJOR
34
The TQM journal : the international review of organizational improvement
34
Total quality management & business excellence
31
Gabler Edition Wissenschaft
27
International journal of six sigma and competitive advantage : IJSSCA
17
Quality management journal : QMJ
16
European journal of industrial engineering : EJIE
13
Product reliability, maintainability, and supportability handbook
13
Industrial marketing management : the international journal for industrial and high-tech firms
10
Springer eBook Collection / Business and Economics
10
Total quality management als Erfolgsstrategie
10
Berichte aus der Betriebswirtschaft
9
International journal of business excellence
9
International journal of process management and benchmarking : IJPMB
9
International journal of services and operations management
9
Journal of business economics : JBE
9
Rotterdams Instituut voor Bedrijfseconomische Studies : RIBES
9
Benchmarking : an international journal ; BIJ
8
Berichte zum Generic-Management
8
Journal of retailing and consumer services
8
International journal of hospitality management
7
International journal of quality and innovation
7
Journal of industrial engineering international
7
Journal of the Operational Research Society
7
Management science : journal of the Institute for Operations Research and the Management Sciences
7
SpringerLink / Bücher
7
Benchmarking : an international journal
6
Business process management journal
6
DUV / Wirtschaftswissenschaft
6
Die Betriebswirtschaft : DBW
6
Dienstleistungsqualität : Konzepte - Methoden - Erfahrungen
6
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ECONIS (ZBW)
76
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1
Collaborating in a health-care process : partner, not customer
Karlsson, Margareta
- In:
International journal of quality and service sciences
14
(
2022
)
1
,
pp. 110-120
Persistent link: https://www.econbiz.de/10012884466
Saved in:
2
The effectiveness of the implementation of ISO 9001 on SMEs performance : the case of an emerging economy
Alshahrani, Mohammed Awad
;
Husain, Khalid Sami
- In:
International journal of quality & reliability management
41
(
2024
)
1
,
pp. 84-106
Persistent link: https://www.econbiz.de/10014470822
Saved in:
3
Implementation of lean manufacturing practices and six-sigma among Malaysian manufacturing SMEs : intention to implement IR 4.0 technologies
Afeez Kayode Ibikunle
;
Mohamad Farizal Rajemi
;
Fadhilah …
- In:
International journal of quality & reliability management
41
(
2024
)
2
,
pp. 447-468
Persistent link: https://www.econbiz.de/10014470920
Saved in:
4
E-grocery service loyalty : integrating food quality, e-grocery quality and relationship quality (young customers' experience with local food)
Suhartanto, Dwi
;
Dean, David
;
Farhani, Iklima
- In:
International journal of quality and service sciences
16
(
2024
)
1
,
pp. 87-102
Persistent link: https://www.econbiz.de/10014514142
Saved in:
5
Time truncated attribute control chart for the generalized Rayleigh distributed quality characteristics and beyond
Saha, Mahendra
;
Pareek, Pratibha
;
Tripathi, Harsh
; …
- In:
International journal of quality & reliability management
41
(
2024
)
5
,
pp. 1400-1416
Persistent link: https://www.econbiz.de/10014520510
Saved in:
6
Double-objective economic statistical design of (X) control chart using Linex loss function
Aghili, Salimeh Sadat
;
Torabian, Mohsen
;
Behzadi, …
- In:
International journal of quality & reliability management
40
(
2023
)
8
,
pp. 1940-1962
Persistent link: https://www.econbiz.de/10014332209
Saved in:
7
Product quality optimization vs production capacity optimization : an analytical perspective
Goswami, Mohit
;
Daultani, Yash
- In:
International journal of quality & reliability management
40
(
2023
)
3
,
pp. 801-819
Persistent link: https://www.econbiz.de/10014227487
Saved in:
8
A mathematical framework for estimating prototyping cost considering transition of quality states under Markovian setting
Goswami, Mohit
;
Arputham, Ramkumar Maria
;
Daultani, Yash
- In:
International journal of quality & reliability management
40
(
2023
)
7
,
pp. 1795-1817
Persistent link: https://www.econbiz.de/10014313904
Saved in:
9
Improving operational performance of manufacturing SMEs : the interactive effect of technical and human lean practices
Al-Hakimi, Mohammed A.
;
Goaill, Majid M.
;
Al-Hattami, …
- In:
International journal of quality & reliability management
40
(
2023
)
4
,
pp. 1092-1110
Persistent link: https://www.econbiz.de/10014267169
Saved in:
10
M-shopping service quality dimensions and their effects on customer trust and loyalty : an empirical study
Zhang, Ruoqing
;
Jun, Minjoon
;
Palacios, Sergio
- In:
International journal of quality & reliability management
40
(
2023
)
1
,
pp. 169-191
Persistent link: https://www.econbiz.de/10013535631
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