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~isPartOf:"International journal of consumer studies"
~isPartOf:"International journal of services, economics and management"
~isPartOf:"Journal of service research"
~subject:"Customer satisfaction"
~subject:"Environmental consciousness"
~subject:"Künstliche Intelligenz"
~subject:"emotions"
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Customer satisfaction
Environmental consciousness
Künstliche Intelligenz
emotions
Emotion
50
Consumer behaviour
39
Konsumentenverhalten
39
Dienstleistungsqualität
10
Service quality
10
Kundenzufriedenheit
8
Artificial intelligence
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artificial intelligence
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emotion
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Amorim, Inês Pessoa de
1
Bagozzi, Richard P.
1
Belanche, Daniel
1
Brady, Michael K.
1
Breitsohl, Jan
1
Casaló, Luis V.
1
Chi, Nai-Wen
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Choi, Dooyoung
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De Saille, Stevienna
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1
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1
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1
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1
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1
Guerreiro, João Pedro Silva Martins
1
Hartono, Markus
1
Hosseinpour, Masoumeh
1
Huang, Ming-Hui
1
Jhamb, Deepika
1
Jiang, Li
1
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1
Kasambala, Josephine
1
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1
Lee, Ha Kyung
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Lee, Hyejin
1
Lemarié, Linda
1
Li, Yulei
1
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1
Liu, Xiao-Yu
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International journal of consumer studies
International journal of services, economics and management
Journal of service research
International journal of hospitality management
55
Journal of business research : JBR
33
Journal of retailing and consumer services
27
Journal of travel and tourism marketing
26
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
26
Journal of hospitality marketing & management
24
The journal of services marketing
20
Tourism management : research, policies, practice
17
Psychology & marketing
16
Tourism management perspectives : TMP
16
International journal of contemporary hospitality management
15
The service industries journal
13
Services marketing quarterly
10
Discussion paper series / IZA
9
Games
9
Human relations : towards the integration of the social sciences
9
Journal of service research : JSR
9
Service business
9
Discussion paper / Tinbergen Institute
8
Journal of marketing management : MM
8
Journal of service theory and practice : JSTP
8
Journal of the Academy of Marketing Science
8
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
8
Entrepreneurship theory and practice : ET&P
7
European journal of marketing : EJM
7
Journal of behavioral decision making
7
Journal of business ethics : JOBE
7
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
7
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
7
Organization studies : an international multidisciplinary journal devoted to the study of organizations, organizing, and the organized in and between societies
7
Tourism review
7
CESifo working papers
6
Journal of Asian finance, economics and business : JAFEB
6
Journal of marketing
6
Journal of organizational behavior : OB ; the internat. journal of industrial, occupational and organizational psychology and behavior
6
Administrative Sciences : open access journal
5
European journal of marketing
5
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
5
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ECONIS (ZBW)
22
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1
Hope for the environment : influence of goal and temporal focus of emotions on behavior
Lagomarsino, Maria
;
Lemarié, Linda
- In:
International journal of consumer studies
48
(
2024
)
2
,
pp. 1-18
Persistent link: https://www.econbiz.de/10014531584
Saved in:
2
Tourist personality, value co-creation, and emotional well-being
Uslu, Abdullah
;
Tosun, Petek
- In:
International journal of consumer studies
48
(
2024
)
1
,
pp. 1-19
Persistent link: https://www.econbiz.de/10014465867
Saved in:
3
Coalitions and their negative consequences : an examination in service failure-recovery situations
Roschk, Holger
;
Hosseinpour, Masoumeh
;
Breitsohl, Jan
- In:
Journal of service research
26
(
2023
)
4
,
pp. 614-635
Persistent link: https://www.econbiz.de/10014580355
Saved in:
4
How smart should a service robot be?
Schepers, Jeroen
;
Belanche, Daniel
;
Casaló, Luis V.
; …
- In:
Journal of service research
25
(
2022
)
4
,
pp. 565-582
Persistent link: https://www.econbiz.de/10013395997
Saved in:
5
I, robot, you, consumer : measuring artificial intelligence types and their effect on consumers emotions in service
Pantano, Eleonora
;
Scarpi, Daniele
- In:
Journal of service research
25
(
2022
)
4
,
pp. 583-600
Persistent link: https://www.econbiz.de/10013395999
Saved in:
6
Service robots in long-term care : a consumer-centric view
Kipnis, Eva
;
McLeay, Fraser
;
Grimes, Anthony
;
De …
- In:
Journal of service research
25
(
2022
)
4
,
pp. 667-685
Persistent link: https://www.econbiz.de/10013396032
Saved in:
7
Impact of empathy with nature on pro-environmental behaviour
Wang, Litong
;
Sheng, Guanghua
;
She, Shengxiang
;
Xu, Jiaqi
- In:
International journal of consumer studies
47
(
2023
)
2
,
pp. 652-668
Persistent link: https://www.econbiz.de/10014250605
Saved in:
8
Mood management through metaverse enhancing life satisfaction
Choi, Dooyoung
;
Lee, Ha Kyung
;
Kim, Do Yuon
- In:
International journal of consumer studies
47
(
2023
)
4
,
pp. 1533-1543
Persistent link: https://www.econbiz.de/10014326050
Saved in:
9
"Crying over spilt milk?" : effect of post-consumption dissonance on coping behaviour for online purchases
Mahapatra, Sabita
;
Mishra, Abhishek
- In:
International journal of consumer studies
46
(
2022
)
3
,
pp. 1035-1054
Persistent link: https://www.econbiz.de/10013177056
Saved in:
10
Impact of ambivalent attitudes on green purchase intentions : the role of negative moods
Wang, Dahai
;
Weisstein, Fei L.
;
Duan, Shen
;
Choi, Pilsik
- In:
International journal of consumer studies
46
(
2022
)
1
,
pp. 182-199
Persistent link: https://www.econbiz.de/10012808010
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