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~isPartOf:"International journal of contemporary hospitality management"
~isPartOf:"International journal of manufacturing technology and management"
~isPartOf:"Technological forecasting & social change : an international journal"
~subject:"Beziehungsmarketing"
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Search: subject:"Roboter"
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Beziehungsmarketing
Robot
60
Roboter
60
Technischer Fortschritt
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Technological change
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Consumer behaviour
11
Konsumentenverhalten
11
Dienstleistungsqualität
10
Service quality
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Artificial intelligence
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Innovation
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Service robots
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Robotics
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Coronavirus
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Elderly care
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Arbeitsmarkt
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Beschäftigungseffekt
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China
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Chang, Yaping
1
Chen, Lihan
1
Frank, Darius-Aurel
1
Gao, Yajie
1
Gao, Yanhuan
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Huang, Youlin
1
Klaus, Philipp
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Li, Dongmei
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Liu, Canmian
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Manthiou, Aikaterini
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Otterbring, Tobias
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Safeer, Asif Ali
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Song, Jinzhu
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International journal of contemporary hospitality management
International journal of manufacturing technology and management
Technological forecasting & social change : an international journal
International journal of hospitality management
6
Journal of travel and tourism marketing
3
Electronic markets : EM ; the international journal of electronic commerce and business media
2
Journal of service management
2
Journal of service research
2
Journal of service theory and practice
2
Palgrave Studies in Cross-disciplinary Business Research, In Association with EuroMed Academy of Business
2
The service industries journal
2
Artificial intelligence and digital diversity inclusiveness in corporate restructuring
1
Asia Pacific journal of marketing and logistics
1
Developing digital marketing : relationship perspectives
1
Digital Transformation for Fashion and Luxury Brands : Theory and Practice
1
Journal of business research : JBR
1
Journal of electronic commerce in organizations : the international journal of electronic commerce in modern organizations ; an official publication of the Information Resources Management Association
1
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
1
Journal of hospitality marketing & management
1
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
1
Journal of retailing and consumer services
1
Review of business : interdisciplinary journal on risk and society
1
Scientific reports / Hochschule Mittweida
1
Service business
1
Strategic approaches to energy management : current trends in energy economics and green investment
1
The Cornell hospitality quarterly
1
The Oxford Handbook of Mobile Communication and Society
1
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1
Social robots: partner or intruder in the home? : the roles of self-construal, social support, and relationship intrusion in consumer preference
Chang, Yaping
;
Gao, Yajie
;
Zhu, Donghong
;
Safeer, Asif Ali
- In:
Technological forecasting & social change : an …
197
(
2023
),
pp. 1-15
Persistent link: https://www.econbiz.de/10014468878
Saved in:
2
Being friendly and competent : service robots' proactive behavior facilitates customer value co-creation
Song, Jinzhu
;
Gao, Yanhuan
;
Huang, Youlin
;
Chen, Lihan
- In:
Technological forecasting & social change : an …
196
(
2023
),
pp. 1-11
Persistent link: https://www.econbiz.de/10014476984
Saved in:
3
Being seen ... by human or machine? : acknowledgment effects on customer responses differ between human and robotic service workers
Frank, Darius-Aurel
;
Otterbring, Tobias
- In:
Technological forecasting & social change : an …
189
(
2023
),
pp. 1-15
Persistent link: https://www.econbiz.de/10014266108
Saved in:
4
The interplaying factors of the robotic tourism experience : the customer journey's touchpoints, context, and qualities
Manthiou, Aikaterini
;
Klaus, Philipp
- In:
Technological forecasting & social change : an …
177
(
2022
),
pp. 1-9
Persistent link: https://www.econbiz.de/10013345867
Saved in:
5
How do consumers engage with proactive service robots? : the roles of interaction orientation and corporate reputation
Li, Dongmei
;
Liu, Canmian
;
Xie, Lishan
- In:
International journal of contemporary hospitality management
34
(
2022
)
11
,
pp. 3962-3981
Persistent link: https://www.econbiz.de/10013413253
Saved in:
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