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~isPartOf:"International journal of contemporary hospitality management"
~isPartOf:"Journal of advertising research"
~source:"econis"
~subject:"Arbeitsverhalten"
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Arbeitsverhalten
Emotion
74
Consumer behaviour
33
Konsumentenverhalten
33
Advertising effects
22
Werbewirkung
22
Dienstleistungsqualität
19
Service quality
19
Hotel industry
16
Hotellerie
16
Customer satisfaction
13
Gastronomie
13
Kundenzufriedenheit
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Restaurant industry
13
Tourism employees
12
Tourismusberufe
12
Arbeitszufriedenheit
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Job satisfaction
11
Stress
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Work behaviour
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Work stress
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Beziehungsmarketing
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Relationship marketing
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Cognition
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Customer service
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Emotional exhaustion
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Fernsehwerbung
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Kognition
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Television advertising
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Kim, Ho-Seok
2
Kim, Min-Seong
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Abbas, Nida
1
Bonn, Mark Andrew
1
Cho, Meehee
1
Choo, Wei Chong
1
Chua, Bee-Lia
1
Coughlan, Joseph
1
Gong, Yuanyuan
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Han, Heesup
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Han, Su-Jin
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Khalid, Shehryar
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Khan, Abdul Karim
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Koo, Dongwoo
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Lan, Junbang
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Lee, Kyung Hee
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Lee, Myong Jae
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Lee, Yong-Ki
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Li, Jia-Min
1
Liu, Tao
1
Mansor, Zuraina Dato’
1
Meng, Bo
1
Shi, Xiaolin
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1
Wang, Xingyu
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Wu, Tung-Ju
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International journal of contemporary hospitality management
Journal of advertising research
Journal of business ethics : JOBE
30
International journal of hospitality management
26
Journal of managerial psychology
20
Journal of business and psychology
19
The Cambridge handbook of workplace affect
18
Journal of vocational behavior
16
Journal of business research : JBR
14
Journal of organizational behavior : OB ; the internat. journal of industrial, occupational and organizational psychology and behavior
13
Academy of Management journal : AMJ
10
The leadership quarterly : LQ ; an international journal of political, social and behavioral science
10
Journal of management & organization : JMO
9
Organizational behavior and human decision processes : a journal of fundamental research and theory in applied psychology
9
Personnel psychology : a journal of applied research
9
Journal of service management
8
Leadership & organization development journal
8
Human performance
7
International journal of human resource management
7
Journal of management
7
Management research review
7
Human relations : towards the integration of the social sciences
6
Journal of business ethics : JBE
6
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
6
Personnel review : a professional journal reporting new developments in research, theory and practice of personel management
6
Career development international : the journal for executive, consultants, academics and individuals
5
Cogent business & management
5
Human relations
5
Human resource management review
5
Journal of leadership & organizational studies : JLOS
5
Journal of organizational behavior : OB ; the international journal of industrial, occupational and organizational psychology and behavior
5
Journal of organizational change management
5
Journal of retailing and consumer services
5
Organization management journal : official journal of the Eastern Academy of Management
5
Pakistan journal of commerce and social sciences
5
Personnel review
5
Tourism management : research, policies, practice
5
Employee relations
4
Human resource management
4
International journal of business communication : IJBC ; a publication of the Association of Business Communication
4
International journal of quality and service sciences
4
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ECONIS (ZBW)
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1
Burnout and counterproductive workplace behaviours among frontline hospitality employees : the effect of perceived contract precarity
Wallace, Elaine
;
Coughlan, Joseph
- In:
International journal of contemporary hospitality management
35
(
2023
)
2
,
pp. 451-468
Persistent link: https://www.econbiz.de/10013546060
Saved in:
2
How does emotional labor influence restaurant employees' service quality during COVID-19? : the roles of work fatigue and supervisor-subordinate Guanxi
Wu, Tung-Ju
;
Zhang, Ruoxi
;
Li, Jia-Min
- In:
International journal of contemporary hospitality management
36
(
2024
)
1
,
pp. 136-154
Persistent link: https://www.econbiz.de/10014483405
Saved in:
3
Family incivility, emotional exhaustion, and hotel employees' outcomes : a moderated mediation model
Yan, Zhen
;
Mansor, Zuraina Dato’
;
Choo, Wei Chong
- In:
International journal of contemporary hospitality management
35
(
2023
)
9
,
pp. 3053-3076
Persistent link: https://www.econbiz.de/10014334278
Saved in:
4
How does customer cooperation affect employees' prosocial service behavior in upscale Chinese hotels? : an affective social exchange perspective
Wang, Ying
;
Zhang, Yun
;
Xu, Feng Zeng
- In:
International journal of contemporary hospitality management
34
(
2022
)
6
,
pp. 2071-2091
Persistent link: https://www.econbiz.de/10013412530
Saved in:
5
COVID-19-related job insecurity and employees’ behavioral outcomes : mediating role of emotional exhaustion and moderating role of symmetrical internal communication
Khan, Abdul Karim
;
Khalid, Maria
;
Abbas, Nida
;
Khalid, …
- In:
International journal of contemporary hospitality management
34
(
2022
)
7
,
pp. 2496-2515
Persistent link: https://www.econbiz.de/10013412653
Saved in:
6
Daily spillover from home to work : the role of workplace mindfulness and daily customer mistreatment
Shi, Xiaolin
;
Wang, Xingyu
- In:
International journal of contemporary hospitality management
34
(
2022
)
8
,
pp. 3008-3028
Persistent link: https://www.econbiz.de/10013412842
Saved in:
7
From teamwork to psychological well-being and job performance : the role of CSR in the workplace
Kim, Ho-Seok
;
Kim, Min-Seong
;
Koo, Dongwoo
- In:
International journal of contemporary hospitality management
34
(
2022
)
10
,
pp. 3764-3789
Persistent link: https://www.econbiz.de/10013413089
Saved in:
8
How emotional regulation and conscientiousness break the reciprocal circle between customer mistreatment and surface acting : an experience sampling study
Lan, Junbang
;
Gong, Yuanyuan
;
Liu, Tao
;
Wong, Man-Nok
; …
- In:
International journal of contemporary hospitality management
34
(
2022
)
11
,
pp. 4007-4028
Persistent link: https://www.econbiz.de/10013413287
Saved in:
9
An integrated framework of behavioral reasoning theory, theory of planned behavior, moral norm and emotions for fostering hospitality/tourism employees' sustainable behaviors
Meng, Bo
;
Lee, Myong Jae
;
Chua, Bee-Lia
;
Han, Heesup
- In:
International journal of contemporary hospitality management
34
(
2022
)
12
,
pp. 4516-4538
Persistent link: https://www.econbiz.de/10013455338
Saved in:
10
Person - environment fit and its effects on employees' emotions and self-rated/supervisor-rated performances : the case of employees in luxury hotel restaurants
Lee, Yong-Ki
;
Kim, Soon-Ho
;
Kim, Min-Seong
;
Kim, Ho-Seok
- In:
International journal of contemporary hospitality management
29
(
2017
)
5
,
pp. 1447-1467
Persistent link: https://www.econbiz.de/10011732152
Saved in:
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