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~isPartOf:"International journal of contemporary hospitality management"
~isPartOf:"Journal of payments strategy & systems"
~isPartOf:"Psychology & marketing"
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Mobile communications
41
Mobilkommunikation
41
Electronic money
14
Elektronisches Geld
14
Mobile Business
14
Mobile business
14
Consumer behaviour
11
Konsumentenverhalten
11
Customer satisfaction
9
Kundenzufriedenheit
9
Dienstleistungsqualität
7
Service quality
7
Innovation adoption
6
Innovationsakzeptanz
6
Mobile phone
6
Mobiltelefon
6
USA
6
United States
6
Electronic Banking
5
Electronic banking
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Beschwerdemanagement
4
Beziehungsmarketing
4
Complaint management
4
Emotion
4
Hotel industry
4
Hotellerie
4
Internet marketing
4
Mobile Anwendung
4
Mobile application
4
Online-Marketing
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Relationship marketing
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Viral marketing
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Virales Marketing
4
mobile payments
4
Advertising effects
3
Customer service
3
Financial services
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Finanzdienstleistung
3
Kundenservice
3
Mobile Marketing
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Morosan, Cristian
2
Aguilar-Rojas, Oscar
1
Al-Nabhani, Khalid
1
Apanasevic, Tatjana
1
Aparicio-Valverde, Mireia
1
Au, Wai Ching
1
Bachrach, Daniel G.
1
Baker, Thomas L.
1
Baum, Tom
1
Bettman, Jordan
1
Bilgihan, Anil
1
Bruggink, Diederik
1
Bruner, Gordon C.
1
Brush, Gregory J.
1
Bryson, Christopher
1
Casanueva, Cristobal
1
Chen, Zhuo Qi
1
Choi, Yung Kyun
1
Cobanoglu, Cihan
1
Croes, Robertico
1
DeFranco, Agnes
1
Dubinsky, Alan J.
1
Fandos-Herrera, Carmina
1
Finken, Silke
1
Flatraaker, Dag-Inge
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Flavián Blanco, Carlos
1
Fong, Lawrence Hoc Nang
1
Fritz, Wolfgang
1
Gallego, Angeles
1
Ha, Hong Youl
1
Hale, Dena
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Han, Heesup
1
Han, Young Wook
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Harris, Matt
1
Heiduk, Louisa
1
Hewitt, Patricia
1
Hua, Nan
1
Hughes, Laura
1
Hwang, Jang-sun
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Jain, Gautam
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International journal of contemporary hospitality management
Journal of payments strategy & systems
Psychology & marketing
Telecommunications policy : the international journal of digital economy, data sciences and new media
281
Technological forecasting & social change : an international journal
92
Journal of retailing and consumer services
70
Information economics and policy : IEP
46
AGDI working paper
41
International journal of networking and virtual organisations : IJNVO
37
Journal of business research : JBR
37
Handbook of research in mobile business : technical, methodological, and social perspectives
36
International journal of business information systems : IJBIS
33
SpringerLink / Bücher
31
Information systems research : ISR
30
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
29
The Second International Conference on Mobile Business : m>Business 2003 ; [Die Konferenz "m>Business" fand vom 23. bis 24. Juni 2003 in Wien statt]
27
CESifo working papers
25
Discussion paper / Centre for Economic Policy Research
25
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
24
International journal of e-business research : an official publication of the Information Resources Management Association
23
Research policy : policy, management and economic studies of science, technology and innovation
23
Working paper
23
Diskussionsbeiträge / Wissenschaftliches Institut für Kommunikationsdienste
22
NBER working paper series
22
Telematics and informatics : an interdisciplinary journal on the social impacts of new technologies
22
Applied economics
21
Diskussionsbeiträge / Wissenschaftliches Institut für Infrastruktur und Kommunikationsdienste
21
Tourism management : research, policies, practice
21
International journal of hospitality management
19
International journal of industrial organization
19
Handbook of research on mobile marketing management
18
Cogent business & management
17
Electronic markets : the international journal on networked business
17
International journal of electronic business
17
NBER Working Paper
17
Electronic commerce research
16
Mobile virtual work : a new paradigm? ; With 26 tables
16
NET Institute Working Paper
16
Technology analysis & strategic management
16
Working paper / National Bureau of Economic Research, Inc.
16
Applied economics letters
15
Discussion papers / CEPR
15
Information systems and e-business management : ISeB
15
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ECONIS (ZBW)
41
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41
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1
Toward a framework for perceived yuanfen in the accommodation service encounter : a grounded theory study
Tang, Xiangjie
;
Fong, Lawrence Hoc Nang
;
So, Amy Siu Ian
- In:
International journal of contemporary hospitality management
36
(
2024
)
1
,
pp. 155-181
Persistent link: https://www.econbiz.de/10014483406
Saved in:
2
Service quality of online food delivery mobile application : an examination of the spillover effects of mobile app satisfaction
Lin, Pearl Ming Chu
;
Au, Wai Ching
;
Baum, Tom
- In:
International journal of contemporary hospitality management
36
(
2024
)
3
,
pp. 906-926
Persistent link: https://www.econbiz.de/10014483798
Saved in:
3
An examination of frontline employee-customer incidental similarities in service failure and recovery contexts
Lindsey-Hall, Kristina K.
;
Jaramillo, Susana
;
Baker, …
- In:
Psychology & marketing
40
(
2023
)
6
,
pp. 1047-1060
Persistent link: https://www.econbiz.de/10014291713
Saved in:
4
The moderating role of mobile promotion during current and subsequent purchasing occasions : the case of restaurant delivery services
Pan, Huifeng
;
Ha, Hong Youl
- In:
International journal of contemporary hospitality management
34
(
2022
)
2
,
pp. 601-622
Persistent link: https://www.econbiz.de/10013164481
Saved in:
5
Examining consumers' continuous usage of multichannel retailers' mobile applications
Al-Nabhani, Khalid
;
Wilson, Alan M.
;
McLean, Graeme J.
- In:
Psychology & marketing
39
(
2022
)
1
,
pp. 168-195
Persistent link: https://www.econbiz.de/10012796084
Saved in:
6
Factors influencing the acceptance of proximity mobile payment in Germany : the example of Apple Pay
Finken, Silke
;
Heiduk, Louisa
- In:
Journal of payments strategy & systems
15
(
2021
)
1
,
pp. 92-108
Persistent link: https://www.econbiz.de/10012582301
Saved in:
7
CodeCash : a novel system for mobile and electronic transactions
Chen, Zhuo Qi
- In:
Journal of payments strategy & systems
14
(
2020/2021
)
3
,
pp. 256-267
Persistent link: https://www.econbiz.de/10012521032
Saved in:
8
The value of mobile ticketing from a public transport perspective
Apanasevic, Tatjana
;
Markendahl, Jan
- In:
Journal of payments strategy & systems
11
(
2017/2018
)
4
,
pp. 292-305
Persistent link: https://www.econbiz.de/10011849666
Saved in:
9
The future of instant payments : are we investing billions just for mobile peer-to-peer payment?
Salmony, Michael
- In:
Journal of payments strategy & systems
11
(
2017
)
1
,
pp. 58-77
Persistent link: https://www.econbiz.de/10011667323
Saved in:
10
Generation Y's positive and negative eWOM : use of social media and mobile technology
Zhang, Tingting
;
Omran, Behzad Abound
;
Cobanoglu, Cihan
- In:
International journal of contemporary hospitality management
29
(
2017
)
2
,
pp. 732-761
Persistent link: https://www.econbiz.de/10011687713
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