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~isPartOf:"International journal of contemporary hospitality management"
~isPartOf:"The journal of services marketing"
~subject:"Brand image"
~subject:"Customer integration"
~subject:"Dienstleistungsqualität"
~subject:"Service quality"
~subject:"United States"
~type_genre:"Article in journal"
~type_genre:"Article"
~type_genre:"Government document"
~type_genre:"Handbuch"
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Search: subject_exact:"Consumer Behaviour"
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Brand image
Customer integration
Dienstleistungsqualität
Service quality
United States
Consumer behaviour
520
Konsumentenverhalten
520
Beziehungsmarketing
184
Relationship marketing
184
Customer satisfaction
178
Kundenzufriedenheit
178
Gastronomie
85
Restaurant industry
85
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76
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76
Emotion
58
Viral marketing
49
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49
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48
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48
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38
Online-Handel
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Jang, Soocheong
9
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6
Mattila, Anna S.
5
Sharma, Piyush
5
Klaus, Philipp
4
Ha, Hong Youl
3
Ha, Jooyeon
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Hollebeek, Linda D.
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2
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International journal of contemporary hospitality management
The journal of services marketing
Journal of business research : JBR
569
Journal of retailing and consumer services
539
International journal of hospitality management
294
The journal of product & brand management
257
The journal of brand management : an international journal
226
Psychology & marketing
182
Journal of consumer research : JCR ; an interdisciplinary bimonthly
177
Asia Pacific journal of marketing and logistics
133
Journal of travel and tourism marketing
119
Journal of hospitality marketing & management
112
European journal of marketing : EJM
111
Journal of international consumer marketing
111
The journal of consumer marketing
101
International journal of consumer studies
99
Journal of fashion marketing and management
97
Cogent business & management
94
Journal of the Academy of Marketing Science
93
Journal of marketing communications
91
Services marketing quarterly
90
The service industries journal
88
Journal of strategic marketing
87
Journal of marketing
84
Marketing intelligence & planning
81
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
77
International journal of retail & distribution management
76
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
72
Journal of global marketing
72
Tourism management : research, policies, practice
67
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
63
Marketing letters : a journal of research in marketing
63
Journal of consumer psychology : JCP : the official journal of the Society for Consumer Psychology
62
Journal of service research : JSR
59
International marketing review
58
Journal of Islamic marketing
57
Journal of marketing management : MM
56
Sport marketing quarterly : preferred journal of the Sport Marketing Association
55
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
54
International journal of internet marketing and advertising : IJIMA
53
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ECONIS (ZBW)
241
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241
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1
Customer engagement behaviors on physical and virtual engagement platforms
Winell, Erik
;
Nilsson, Jonas
;
Lundberg, Erik
- In:
The journal of services marketing
37
(
2023
)
10
,
pp. 35-50
Persistent link: https://www.econbiz.de/10014473569
Saved in:
2
Haute cuisine three-star restaurants’ representation on websites and dining guides : a lexicometric analysis
Montargot, Nathalie
;
Kallmünzer, Andreas
;
Kraus, Sascha
- In:
International journal of contemporary hospitality management
34
(
2022
)
9
,
pp. 3376-3393
Persistent link: https://www.econbiz.de/10013412897
Saved in:
3
Call it robot : anthropomorphic framing and failure of self-service technologies
Barone, Ada Maria
;
Stagno, Emanuela
;
Donato, Carmela
- In:
The journal of services marketing
38
(
2024
)
3
,
pp. 272-287
Persistent link: https://www.econbiz.de/10014515617
Saved in:
4
The other extreme of the circumplex of emotion : an investigation of consumer outrage
Bourdeau, Brian L.
;
Cronin, J. J.
;
Padgett, Daniel T.
; …
- In:
The journal of services marketing
38
(
2024
)
3
,
pp. 312-325
Persistent link: https://www.econbiz.de/10014515634
Saved in:
5
Transforming health-care service through consumer co-creation : directions for service design
Carlini, Joan
;
Muir, Rachel
;
McLaren-Kennedy, Annette
; …
- In:
The journal of services marketing
38
(
2024
)
3
,
pp. 326-343
Persistent link: https://www.econbiz.de/10014515638
Saved in:
6
Shaping brand attitudes through sustainability practices : a TSR approach
Jagani, Sandeep
;
Saboorideilami, Vafa
;
Tarannum, Saraf
- In:
The journal of services marketing
38
(
2024
)
3
,
pp. 369-382
Persistent link: https://www.econbiz.de/10014516054
Saved in:
7
Toward a framework for perceived yuanfen in the accommodation service encounter : a grounded theory study
Tang, Xiangjie
;
Fong, Lawrence Hoc Nang
;
So, Amy Siu Ian
- In:
International journal of contemporary hospitality management
36
(
2024
)
1
,
pp. 155-181
Persistent link: https://www.econbiz.de/10014483406
Saved in:
8
How does restaurant experienscape affect solo diners' emotions and dining satisfaction in Korea?
Im, Soo Yeon
;
Seo, Sunhee
- In:
International journal of contemporary hospitality management
36
(
2024
)
3
,
pp. 769-789
Persistent link: https://www.econbiz.de/10014483769
Saved in:
9
Employee and customer perspectives in discovering the antecedent and output relationships for hotel branding development
Liu, Chih-Hsing
- In:
International journal of contemporary hospitality management
36
(
2024
)
3
,
pp. 833-851
Persistent link: https://www.econbiz.de/10014483791
Saved in:
10
Service quality of online food delivery mobile application : an examination of the spillover effects of mobile app satisfaction
Lin, Pearl Ming Chu
;
Au, Wai Ching
;
Baum, Tom
- In:
International journal of contemporary hospitality management
36
(
2024
)
3
,
pp. 906-926
Persistent link: https://www.econbiz.de/10014483798
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