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~isPartOf:"International journal of contemporary hospitality management"
~isPartOf:"The journal of services marketing"
~subject:"Brand image"
~subject:"Customer integration"
~subject:"Hotellerie"
~subject:"Service quality"
~subject:"United States"
~subject:"Virales Marketing"
~type_genre:"Article in journal"
~type_genre:"Article"
~type_genre:"Government document"
~type_genre:"Handbuch"
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Brand image
Customer integration
Hotellerie
Service quality
United States
Virales Marketing
Consumer behaviour
520
Konsumentenverhalten
520
Beziehungsmarketing
184
Relationship marketing
184
Dienstleistungsqualität
182
Customer satisfaction
178
Kundenzufriedenheit
178
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85
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85
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76
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58
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49
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46
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34
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Jang, Soocheong
9
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8
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6
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5
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4
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Wong, IpKin Anthony
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2
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International journal of contemporary hospitality management
The journal of services marketing
Journal of business research : JBR
665
Journal of retailing and consumer services
604
International journal of hospitality management
425
The journal of product & brand management
263
The journal of brand management : an international journal
228
Psychology & marketing
204
Journal of consumer research : JCR ; an interdisciplinary bimonthly
189
Journal of hospitality marketing & management
164
Journal of travel and tourism marketing
164
Asia Pacific journal of marketing and logistics
148
European journal of marketing : EJM
124
Journal of international consumer marketing
120
Cogent business & management
113
International journal of consumer studies
113
Journal of marketing communications
113
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
110
The journal of consumer marketing
107
Tourism management : research, policies, practice
104
Journal of the Academy of Marketing Science
103
Journal of marketing
101
Journal of fashion marketing and management
99
Services marketing quarterly
98
The service industries journal
95
Journal of strategic marketing
93
International journal of internet marketing and advertising : IJIMA
87
Marketing intelligence & planning
87
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
84
Journal of global marketing
80
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
80
International journal of retail & distribution management
77
Marketing letters : a journal of research in marketing
77
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
73
Marketing science : the marketing journal of the Institute for Operations Research and the Management Sciences
71
Journal of consumer psychology : JCP : the official journal of the Society for Consumer Psychology
69
Journal of Islamic marketing
68
International journal of electronic marketing and retailing : IJEMR
67
Journal of service research : JSR
65
Journal of marketing management : MM
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ECONIS (ZBW)
312
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61
The moderating role of mobile promotion during current and subsequent purchasing occasions : the case of restaurant delivery services
Pan, Huifeng
;
Ha, Hong Youl
- In:
International journal of contemporary hospitality management
34
(
2022
)
2
,
pp. 601-622
Persistent link: https://www.econbiz.de/10013164481
Saved in:
62
Changes in the effect of credence cues on restaurant delivery service under different health risks
Kim, Jewoo
;
Kim, Jaewook
;
Wang, Yiqi
- In:
International journal of contemporary hospitality management
34
(
2022
)
2
,
pp. 737-758
Persistent link: https://www.econbiz.de/10013164497
Saved in:
63
Role of affective forecasting in customers' hotel service experiences
Lajante, Mathieu
;
Ladhari, Riadh
;
Massa, Elodie
- In:
International journal of contemporary hospitality management
34
(
2022
)
3
,
pp. 1062-1083
Persistent link: https://www.econbiz.de/10013164525
Saved in:
64
Does social class matter in recovering self-service technology failures?
Kim, Heewon
;
Jang, Soocheong
- In:
International journal of contemporary hospitality management
34
(
2022
)
3
,
pp. 1135-1153
Persistent link: https://www.econbiz.de/10013164531
Saved in:
65
The impact of AI-enabled service attributes on service hospitableness : the role of employee physical and psychological workload
Qiu, Hailian
;
Li, Minglong
;
Bai, Billy
;
Wang, Ning
;
Li, …
- In:
International journal of contemporary hospitality management
34
(
2022
)
4
,
pp. 1374-1398
Persistent link: https://www.econbiz.de/10013164613
Saved in:
66
Redefining luxury service with technology implementation : the impact of technology on guest satisfaction and loyalty in a luxury hotel
Shin, Hyejo Hailey
;
Jeong, Miyoung
- In:
International journal of contemporary hospitality management
34
(
2022
)
4
,
pp. 1491-1514
Persistent link: https://www.econbiz.de/10013164618
Saved in:
67
"A home away from hem" : exploring and assessing hotel staycation as the new normal in the Covid-19 era
Yan, Qi
;
Shen, Huawen
;
Hu, Yunhong
- In:
International journal of contemporary hospitality management
34
(
2022
)
4
,
pp. 1607-1628
Persistent link: https://www.econbiz.de/10013164626
Saved in:
68
An empirical analysis of self-service technologies : mediating role ofcustomer powerlessness
Cao, Zhongpeng
;
Xiao, Qian
;
Zhuang, Weiling
;
Wang, Lina
- In:
The journal of services marketing
36
(
2022
)
2
,
pp. 129-142
Persistent link: https://www.econbiz.de/10013407410
Saved in:
69
Service inclusion : the role of disability identity in retail
Dodds, Sarah
;
Palakshappa, Nitha
- In:
The journal of services marketing
36
(
2022
)
2
,
pp. 143-153
Persistent link: https://www.econbiz.de/10013407413
Saved in:
70
Patients' experience sharing with online social media communities : a bottom-of-the-pyramid perspective
Akareem, Husain Salilul
;
Wiese, Melanie
;
Hammedi, Wafa
- In:
The journal of services marketing
36
(
2022
)
2
,
pp. 168-184
Persistent link: https://www.econbiz.de/10013407468
Saved in:
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