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~isPartOf:"International journal of contemporary hospitality management"
~isPartOf:"The journal of services marketing"
~subject:"Brand image"
~subject:"Customer integration"
~subject:"Online-Handel"
~subject:"Service quality"
~subject:"United States"
~type_genre:"Article in journal"
~type_genre:"Article"
~type_genre:"Government document"
~type_genre:"Handbuch"
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Search: subject_exact:"Consumer Behaviour"
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Brand image
Customer integration
Online-Handel
Service quality
United States
Consumer behaviour
520
Konsumentenverhalten
520
Beziehungsmarketing
184
Relationship marketing
184
Dienstleistungsqualität
182
Customer satisfaction
178
Kundenzufriedenheit
178
Gastronomie
85
Restaurant industry
85
Hotel industry
76
Hotellerie
76
Emotion
58
Viral marketing
49
Virales Marketing
49
Brand management
48
Markenführung
48
Customer service
46
Kundenservice
46
Online retailing
38
Social Web
38
Social web
38
Markenimage
34
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33
Internet marketing
33
Online-Marketing
33
Service industry
33
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USA
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Coronavirus
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Holiday behaviour
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Satisfaction
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Jang, Soocheong
9
Han, Heesup
6
Mattila, Anna S.
6
Sharma, Piyush
5
Ha, Hong Youl
4
Klaus, Philipp
4
Law, Chun Hung Roberts
4
Wu, Luorong
4
Fong, Lawrence Hoc Nang
3
Ha, Jooyeon
3
Hollebeek, Linda D.
3
Jeong, Miyoung
3
Kim, Jong Min
3
Liu, Matthew Tingchi
3
Wong, IpKin Anthony
3
Almanza, Barbara
2
Alnawas, Ibrahim
2
Anaya, Gerardo Joel
2
Bai, Billy
2
Basso, Kenny
2
Benoit, Sabine
2
Bilgihan, Anil
2
Blodgett, Jeffrey
2
Bruce, Helen L.
2
Bujisic, Milos
2
Cai, Ruiying
2
Carlson, Jamie
2
Chen, Ivy S. N.
2
Choi, Beom Joon
2
Chu, Rongwei
2
Chua, Bee-Lia
2
Chung, Namho
2
Collier, Joel E.
2
Dodds, Sarah
2
Gursoy, Dogan
2
Hanks, Lydia
2
Hsu, Cathy H. C.
2
Huan, Tzung-cheng
2
Hwang, Jinsoo
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International journal of contemporary hospitality management
The journal of services marketing
Journal of retailing and consumer services
806
Journal of business research : JBR
712
International journal of hospitality management
324
The journal of product & brand management
265
The journal of brand management : an international journal
226
Psychology & marketing
211
Journal of consumer research : JCR ; an interdisciplinary bimonthly
179
Asia Pacific journal of marketing and logistics
171
International journal of consumer studies
141
Cogent business & management
134
Journal of international consumer marketing
133
Journal of travel and tourism marketing
130
Journal of hospitality marketing & management
127
Journal of fashion marketing and management
121
European journal of marketing : EJM
120
International journal of retail & distribution management
118
Journal of the Academy of Marketing Science
111
International journal of electronic marketing and retailing : IJEMR
110
The journal of consumer marketing
109
Journal of internet commerce
106
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
105
Journal of marketing
104
Journal of marketing communications
102
The service industries journal
99
Journal of strategic marketing
97
The international review of retail, distribution and consumer research
96
International journal of internet marketing and advertising : IJIMA
94
Marketing intelligence & planning
92
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
90
Services marketing quarterly
90
Journal of retailing
89
Journal of global marketing
85
Electronic commerce research
83
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
83
Tourism management : research, policies, practice
83
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
82
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
77
Marketing science : the marketing journal of the Institute for Operations Research and the Management Sciences
77
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ECONIS (ZBW)
270
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1
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270
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1
Customer engagement behaviors on physical and virtual engagement platforms
Winell, Erik
;
Nilsson, Jonas
;
Lundberg, Erik
- In:
The journal of services marketing
37
(
2023
)
10
,
pp. 35-50
Persistent link: https://www.econbiz.de/10014473569
Saved in:
2
Haute cuisine three-star restaurants’ representation on websites and dining guides : a lexicometric analysis
Montargot, Nathalie
;
Kallmünzer, Andreas
;
Kraus, Sascha
- In:
International journal of contemporary hospitality management
34
(
2022
)
9
,
pp. 3376-3393
Persistent link: https://www.econbiz.de/10013412897
Saved in:
3
Call it robot : anthropomorphic framing and failure of self-service technologies
Barone, Ada Maria
;
Stagno, Emanuela
;
Donato, Carmela
- In:
The journal of services marketing
38
(
2024
)
3
,
pp. 272-287
Persistent link: https://www.econbiz.de/10014515617
Saved in:
4
The other extreme of the circumplex of emotion : an investigation of consumer outrage
Bourdeau, Brian L.
;
Cronin, J. J.
;
Padgett, Daniel T.
; …
- In:
The journal of services marketing
38
(
2024
)
3
,
pp. 312-325
Persistent link: https://www.econbiz.de/10014515634
Saved in:
5
Transforming health-care service through consumer co-creation : directions for service design
Carlini, Joan
;
Muir, Rachel
;
McLaren-Kennedy, Annette
; …
- In:
The journal of services marketing
38
(
2024
)
3
,
pp. 326-343
Persistent link: https://www.econbiz.de/10014515638
Saved in:
6
Shaping brand attitudes through sustainability practices : a TSR approach
Jagani, Sandeep
;
Saboorideilami, Vafa
;
Tarannum, Saraf
- In:
The journal of services marketing
38
(
2024
)
3
,
pp. 369-382
Persistent link: https://www.econbiz.de/10014516054
Saved in:
7
Toward a framework for perceived yuanfen in the accommodation service encounter : a grounded theory study
Tang, Xiangjie
;
Fong, Lawrence Hoc Nang
;
So, Amy Siu Ian
- In:
International journal of contemporary hospitality management
36
(
2024
)
1
,
pp. 155-181
Persistent link: https://www.econbiz.de/10014483406
Saved in:
8
How does restaurant experienscape affect solo diners' emotions and dining satisfaction in Korea?
Im, Soo Yeon
;
Seo, Sunhee
- In:
International journal of contemporary hospitality management
36
(
2024
)
3
,
pp. 769-789
Persistent link: https://www.econbiz.de/10014483769
Saved in:
9
Employee and customer perspectives in discovering the antecedent and output relationships for hotel branding development
Liu, Chih-Hsing
- In:
International journal of contemporary hospitality management
36
(
2024
)
3
,
pp. 833-851
Persistent link: https://www.econbiz.de/10014483791
Saved in:
10
Service quality of online food delivery mobile application : an examination of the spillover effects of mobile app satisfaction
Lin, Pearl Ming Chu
;
Au, Wai Ching
;
Baum, Tom
- In:
International journal of contemporary hospitality management
36
(
2024
)
3
,
pp. 906-926
Persistent link: https://www.econbiz.de/10014483798
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