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~isPartOf:"International journal of contemporary hospitality management"
~isPartOf:"The journal of services marketing"
~subject:"Brand image"
~subject:"Customer integration"
~subject:"Service quality"
~subject:"United States"
~subject:"Virales Marketing"
~type_genre:"Article in journal"
~type_genre:"Article"
~type_genre:"Government document"
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Search: subject_exact:"Consumer Behaviour"
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Brand image
Customer integration
Service quality
United States
Virales Marketing
Consumer behaviour
520
Konsumentenverhalten
520
Beziehungsmarketing
184
Relationship marketing
184
Dienstleistungsqualität
182
Customer satisfaction
178
Kundenzufriedenheit
178
Gastronomie
85
Restaurant industry
85
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76
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76
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58
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49
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48
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46
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38
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Jang, Soocheong
9
Han, Heesup
6
Mattila, Anna S.
5
Sharma, Piyush
5
Ha, Hong Youl
4
Klaus, Philipp
4
Wu, Luorong
4
Bilgihan, Anil
3
Fong, Lawrence Hoc Nang
3
Ha, Jooyeon
3
Hollebeek, Linda D.
3
Jeong, Miyoung
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Law, Chun Hung Roberts
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Liu, Matthew Tingchi
3
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3
Weber, Karin
3
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2
Alnawas, Ibrahim
2
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2
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2
Basso, Kenny
2
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2
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2
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2
Bujisic, Milos
2
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Carlson, Jamie
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Chen, Ivy S. N.
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2
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2
Hsu, Cathy H. C.
2
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International journal of contemporary hospitality management
The journal of services marketing
Journal of business research : JBR
659
Journal of retailing and consumer services
599
International journal of hospitality management
330
The journal of product & brand management
263
The journal of brand management : an international journal
228
Psychology & marketing
203
Journal of consumer research : JCR ; an interdisciplinary bimonthly
189
Asia Pacific journal of marketing and logistics
145
Journal of travel and tourism marketing
136
Journal of hospitality marketing & management
127
European journal of marketing : EJM
124
Journal of international consumer marketing
120
International journal of consumer studies
113
Journal of marketing communications
113
Cogent business & management
112
The journal of consumer marketing
107
Journal of the Academy of Marketing Science
103
Journal of marketing
101
Journal of fashion marketing and management
99
Services marketing quarterly
95
The service industries journal
95
Journal of strategic marketing
93
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
91
Tourism management : research, policies, practice
89
Marketing intelligence & planning
87
International journal of internet marketing and advertising : IJIMA
86
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
84
Journal of global marketing
80
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
80
International journal of retail & distribution management
77
Marketing letters : a journal of research in marketing
77
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
71
Marketing science : the marketing journal of the Institute for Operations Research and the Management Sciences
71
Journal of consumer psychology : JCP : the official journal of the Society for Consumer Psychology
69
International journal of electronic marketing and retailing : IJEMR
67
Journal of service research : JSR
65
Journal of marketing management : MM
64
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
64
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ECONIS (ZBW)
275
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275
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1
Customer engagement behaviors on physical and virtual engagement platforms
Winell, Erik
;
Nilsson, Jonas
;
Lundberg, Erik
- In:
The journal of services marketing
37
(
2023
)
10
,
pp. 35-50
Persistent link: https://www.econbiz.de/10014473569
Saved in:
2
Haute cuisine three-star restaurants’ representation on websites and dining guides : a lexicometric analysis
Montargot, Nathalie
;
Kallmünzer, Andreas
;
Kraus, Sascha
- In:
International journal of contemporary hospitality management
34
(
2022
)
9
,
pp. 3376-3393
Persistent link: https://www.econbiz.de/10013412897
Saved in:
3
Service mega-disruptions : a conceptual model and research agenda
Vredenburg, Jessica
;
Kapitan, Sommer
;
Jang, Sharon
- In:
The journal of services marketing
38
(
2024
)
1
,
pp. 131-144
Persistent link: https://www.econbiz.de/10014473598
Saved in:
4
Call it robot : anthropomorphic framing and failure of self-service technologies
Barone, Ada Maria
;
Stagno, Emanuela
;
Donato, Carmela
- In:
The journal of services marketing
38
(
2024
)
3
,
pp. 272-287
Persistent link: https://www.econbiz.de/10014515617
Saved in:
5
The other extreme of the circumplex of emotion : an investigation of consumer outrage
Bourdeau, Brian L.
;
Cronin, J. J.
;
Padgett, Daniel T.
; …
- In:
The journal of services marketing
38
(
2024
)
3
,
pp. 312-325
Persistent link: https://www.econbiz.de/10014515634
Saved in:
6
Transforming health-care service through consumer co-creation : directions for service design
Carlini, Joan
;
Muir, Rachel
;
McLaren-Kennedy, Annette
; …
- In:
The journal of services marketing
38
(
2024
)
3
,
pp. 326-343
Persistent link: https://www.econbiz.de/10014515638
Saved in:
7
Toward a framework for perceived yuanfen in the accommodation service encounter : a grounded theory study
Tang, Xiangjie
;
Fong, Lawrence Hoc Nang
;
So, Amy Siu Ian
- In:
International journal of contemporary hospitality management
36
(
2024
)
1
,
pp. 155-181
Persistent link: https://www.econbiz.de/10014483406
Saved in:
8
Impact of green marketing on peer-to-peer accommodation platform users' repurchase intention and positive word-of-mouth : mediation of trust and consumer identification
Huang, Songshan
;
Qu, Hua
;
Wang, Xuequn
- In:
International journal of contemporary hospitality management
36
(
2024
)
3
,
pp. 691-712
Persistent link: https://www.econbiz.de/10014483762
Saved in:
9
How does restaurant experienscape affect solo diners' emotions and dining satisfaction in Korea?
Im, Soo Yeon
;
Seo, Sunhee
- In:
International journal of contemporary hospitality management
36
(
2024
)
3
,
pp. 769-789
Persistent link: https://www.econbiz.de/10014483769
Saved in:
10
Daily online review sentiment and hotel performance
Nicolau, Juan Luis
;
Xiang, Zheng
;
Wang, Dan
- In:
International journal of contemporary hospitality management
36
(
2024
)
3
,
pp. 790-811
Persistent link: https://www.econbiz.de/10014483773
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