//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~isPartOf:"International journal of contemporary hospitality management"
~subject:"Kundenzufriedenheit"
~subject:"Tourism employees"
~type_genre:"Article in journal"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject:"Zufriedenheit"
Narrow search
Delete all filters
| 4 applied filters
Year of publication
From:
To:
Subject
All
Kundenzufriedenheit
Tourism employees
Customer satisfaction
140
Dienstleistungsqualität
96
Service quality
96
Arbeitszufriedenheit
93
Job satisfaction
93
Hotel industry
87
Hotellerie
87
Consumer behaviour
81
Konsumentenverhalten
81
Beziehungsmarketing
56
Relationship marketing
56
Tourismusberufe
45
Employee retention
36
Mitarbeiterbindung
36
Gastronomie
33
Restaurant industry
33
Arbeitsverhalten
31
Work behaviour
31
Gastgewerbe
29
Hospitality industry
29
Arbeitskräfte
24
Emotion
24
Workforce
24
Human Resource Management
22
Personalmanagement
22
Satisfaction
21
Hospital
20
Krankenhaus
20
Leistungsmotivation
20
Work motivation
20
Beschwerdemanagement
15
Complaint management
15
Customer service
15
Holiday behaviour
15
Kundenservice
15
Urlaubsverhalten
15
Arbeitsmobilität
14
China
14
more ...
less ...
Online availability
All
Undetermined
111
Free
1
Type of publication
All
Article
179
Type of publication (narrower categories)
All
Article in journal
Aufsatz in Zeitschrift
179
Language
All
English
179
Author
All
Karatepe, Osman M.
12
Han, Heesup
7
Jang, Soocheong
4
Jeong, Miyoung
4
Fong, Lawrence Hoc Nang
3
Jung, Hyo Sun
3
Kim, Taegoo
3
Lee, Jin-soo
3
Magnini, Vincent P.
3
Oh, Haemoon
3
Wong, IpKin Anthony
3
Yoon, Hye Hyun
3
Alnawas, Ibrahim
2
Ampofo, Emmanuel Twumasi
2
Bilgihan, Anil
2
Brochado, Ana
2
Bujisic, Milos
2
Choi, Laee
2
Cobanoglu, Cihan
2
Dedeoğlu, Bekir Bora
2
Foroudi, Pantea
2
Guchait, Priyanko
2
Gursoy, Dogan
2
Hwang, Johye
2
Jani, Dev
2
Kim, Jong Min
2
Kim, Jong-Hyeong
2
Kim, Mi Ran
2
Kim, Soyeon
2
Kim, Wansoo
2
Kwun, David J.
2
Ladhari, Riadh
2
Law, Chun Hung Roberts
2
Lee, Gyehee
2
Liu, Matthew Tingchi
2
Mao, Zhenxing
2
McPhail, Ruth
2
Mohsin, Asad
2
Namasivayam, Karthik
2
Parsa, H. G.
2
more ...
less ...
Published in...
All
International journal of contemporary hospitality management
International journal of hospitality management
420
Journal of retailing and consumer services
419
Journal of business research : JBR
302
The journal of services marketing
192
Tourism management : research, policies, practice
180
The service industries journal
178
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
170
Journal of hospitality marketing & management
167
Journal of travel and tourism marketing
166
Cogent business & management
105
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
103
Services marketing quarterly
99
Tourism management perspectives : TMP
95
Journal of air transport management
90
Journal of service research : JSR
89
Service business
88
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
87
Asia Pacific journal of marketing and logistics
85
The TQM journal : the international review of organizational improvement
85
Psychology & marketing
78
International journal of productivity and quality management : IJPQM
72
Journal of the Academy of Marketing Science
72
Industrial marketing management : the international journal for industrial and high-tech firms
71
Journal of service management
69
Journal of strategic marketing
69
The international journal of bank marketing : IJBM
66
Total quality management & business excellence
65
Tourism analysis : an interdisciplinary tourism & hospitality journal
65
International journal of services and operations management
64
International journal of quality and service sciences
63
Journal of Asian finance, economics and business : JAFEB
60
European journal of marketing : EJM
59
Managing service quality : MSQ ; an international journal
57
International journal of quality & reliability management
56
International journal of services, economics and management
52
Journal of retailing
52
Journal of marketing
51
International journal of business information systems : IJBIS
49
International journal of electronic customer relationship management : IJECRM
49
more ...
less ...
Source
All
ECONIS (ZBW)
179
Showing
51
-
60
of
179
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
51
Quality of work life and job satisfaction among frontline hotel employees : a self-determination and need satisfaction theory approach
Lee, Jin-soo
;
Back, Ki-joon
;
Chan, Eric S. W.
- In:
International journal of contemporary hospitality management
27
(
2015
)
5
,
pp. 768-789
Persistent link: https://www.econbiz.de/10011405111
Saved in:
52
Sense of calling and career satisfaction of hotel frontline employees : mediation through knowledge sharing with organizational members
Lee, Kyoung-Joo
- In:
International journal of contemporary hospitality management
28
(
2016
)
2
,
pp. 346-365
Persistent link: https://www.econbiz.de/10011459840
Saved in:
53
Adult vocational decision, career satisfaction and future intention : insights from the hospitality industry
Zopiatis, Anastasios
;
Theocharous, Antonis L.
; …
- In:
International journal of contemporary hospitality management
28
(
2016
)
12
,
pp. 2696-2720
Persistent link: https://www.econbiz.de/10011610941
Saved in:
54
Accommodation preferences of the girlfriend getaway market in Malaysia : self-image, satisfaction and loyalty
Khoo-Lattimore, Catheryn
;
Prayag, Girish
- In:
International journal of contemporary hospitality management
28
(
2016
)
12
,
pp. 2748-2770
Persistent link: https://www.econbiz.de/10011610959
Saved in:
55
Customer satisfaction, service quality, and customer value: years 2000-2015
Oh, Haemoon
;
Kim, Kawon
- In:
International journal of contemporary hospitality management
29
(
2017
)
1
,
pp. 2-29
Persistent link: https://www.econbiz.de/10011611056
Saved in:
56
Customers' perceived website service quality and its effects on e-loyalty
Jeon, Myunghee Mindy
;
Jeong, Miyoung
- In:
International journal of contemporary hospitality management
29
(
2017
)
1
,
pp. 438-457
Persistent link: https://www.econbiz.de/10011611261
Saved in:
57
Social media review rating versus traditional customer satisfaction : which one has more incremental predictive power in explaining hotel performance?
Kim, Woo Gon
;
Park, Seo Ah
- In:
International journal of contemporary hospitality management
29
(
2017
)
2
,
pp. 784-802
Persistent link: https://www.econbiz.de/10011687733
Saved in:
58
How satisfying are Shanghai's superior hotels? : the views of international tourists
Wu, Mao-Ying
;
Pearce, Philip
;
Dong, Wang
- In:
International journal of contemporary hospitality management
29
(
2017
)
4
,
pp. 1096-1115
Persistent link: https://www.econbiz.de/10011707966
Saved in:
59
Developing a typology of disruptive customer behaviors : influence of customer misbehavior on service experience of by-standing customers
Gursoy, Dogan
;
Cai, Ruiying
;
Anaya, Gerardo Joel
- In:
International journal of contemporary hospitality management
29
(
2017
)
9
,
pp. 2341-2360
Persistent link: https://www.econbiz.de/10011761812
Saved in:
60
Why travelers use Airbnb again? : an integrative approach to understanding travelers' repurchase intention
Mao, Zhenxing
;
Lyu, Jiaying
- In:
International journal of contemporary hospitality management
29
(
2017
)
9
,
pp. 2464-2482
Persistent link: https://www.econbiz.de/10011761822
Saved in:
First
Prev
2
3
4
5
6
7
8
9
10
11
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->