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~isPartOf:"International journal of hospitality management"
~isPartOf:"Journal of financial services marketing : JFSM"
~isPartOf:"Journal of retailing"
~person:"Ahn, Jiseon"
~person:"Verhoef, Peter C."
~type_genre:"Aufsatz in Zeitschrift"
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Search: subject:"customer relationship management"
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Beziehungsmarketing
8
Relationship marketing
8
Brand management
6
Consumer behaviour
6
Konsumentenverhalten
6
Markenführung
6
Brand
2
Brand image
2
Customer integration
2
Customer satisfaction
2
Integrated resort
2
Kundenintegration
2
Kundenzufriedenheit
2
Markenartikel
2
Markenimage
2
Marketing management
2
Marketingmanagement
2
Affective engagement
1
Automotive services industry
1
Behavioral engagement
1
Betriebliche Wertschöpfung
1
Brand attitude
1
Brand experience
1
Brand experiential value
1
Brand identification
1
Brand loyalty
1
Brand loyalty$
1
Brand trust
1
CSR reputation
1
Co-creation attitude
1
Co-creation behavior
1
Cognitive engagement
1
Confidence
1
Corporate Social Responsibility
1
Corporate reputation
1
Corporate social responsibility
1
Cruise
1
Cruise vacation
1
Customer brand engagement
1
Customer inspiration
1
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8
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Aufsatz in Zeitschrift
Article in journal
8
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English
8
Author
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Ahn, Jiseon
Verhoef, Peter C.
Han, Heesup
17
Jang, Soocheong
10
Mattila, Anna S.
10
Hyun, Sunghyup Sean
9
Grewal, Dhruv
8
Wong, IpKin Anthony
7
Qu, Hailin
6
Kim, Wansoo
5
Noble, Stephanie M.
5
Busser, James A.
4
Hwang, Jinsoo
4
Lee, Choong-Ki
4
Prentice, Catherine
4
Ryu, Kisang
4
Shulga, Lenna V.
4
So, Kevin Kam Fung
4
Song, Hak-jun
4
Tanford, Sarah
4
Torres, Edwin N.
4
Yu, Jongsik
4
Back, Ki-Joon
3
Bai, Billy
3
Chua, Bee-Lia
3
Cronin, J. J.
3
DiPietro, Robin B.
3
Evanschitzky, Heiner
3
Gao, Yixing
3
Ha, Jooyeon
3
Hanks, Lydia
3
Im, Jinyoung
3
Kim, Woo Gon
3
Lai, Ivan K. W.
3
Lee, Jin-soo
3
Lemon, Katherine N.
3
Murthi, B. P. S.
3
Neslin, Scott A.
3
Nordfält, Jens
3
Pauwels, Koen
3
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International journal of hospitality management
Journal of financial services marketing : JFSM
Journal of retailing
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
7
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
5
Journal of marketing
3
Journal of retailing and consumer services
3
Journal of service research : JSR
3
Journal of the Academy of Marketing Science
3
Journal of travel and tourism marketing
3
Asia Pacific journal of marketing and logistics
2
European management journal
1
Foundations and trends in marketing : FTMKT
1
International journal of quality and service sciences
1
Journal of business research : JBR
1
Journal of hospitality and tourism insights
1
Journal of hospitality marketing & management
1
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
1
Journal of vacation marketing
1
MSI reports : working paper series
1
Marketing : journal of research and management
1
Marketing letters : a journal of research in marketing
1
The international review of retail, distribution and consumer research
1
The service industries journal
1
Total quality management & business excellence
1
Universia business review : UBR
1
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ECONIS (ZBW)
8
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1
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8
of
8
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date (oldest first)
1
Impacts of cruise industry corporate social responsibility reputation on customers' loyalty : mediating role of trust and identification
Ahn, Jiseon
;
Shamim, Amjad
;
Park, Jungkun
- In:
International journal of hospitality management
92
(
2021
),
pp. 1-9
Persistent link: https://www.econbiz.de/10012425029
Saved in:
2
Loyalty formation for different customer journey segments
Herhausen, Dennis
;
Kleinlercher, Kristina
;
Verhoef, Peter C.
- In:
Journal of retailing
95
(
2019
)
3
,
pp. 9-29
Persistent link: https://www.econbiz.de/10012130003
Saved in:
3
A new dualistic approach to brand attitude : the role of passion among integrated resort customers
Ahn, Jiseon
;
Back, Ki-Joon
;
Lee, Choong-Ki
- In:
International journal of hospitality management
78
(
2019
),
pp. 261-267
Persistent link: https://www.econbiz.de/10012012757
Saved in:
4
Brand experiential value for creating integrated resort customers' co-creation behavior
Ahn, Jiseon
;
Lee, Choong-Ki
;
Back, Ki-Joon
;
Schmitt, Achim
- In:
International journal of hospitality management
81
(
2019
),
pp. 104-112
Persistent link: https://www.econbiz.de/10012128325
Saved in:
5
Antecedents and consequences of customer brand engagement in integrated resorts
Ahn, Jiseon
;
Back, Ki-Joon
- In:
International journal of hospitality management
75
(
2018
),
pp. 144-152
Persistent link: https://www.econbiz.de/10011944979
Saved in:
6
Towards a further understanding of the antecedents of retailer new product adoption
Everdingen, Yvonne Maria van
;
Sloot, Laurens M.
; …
- In:
Journal of retailing
87
(
2011
)
4
,
pp. 579-597
Persistent link: https://www.econbiz.de/10009423181
Saved in:
7
Customer experience creation : determinants, dynamics and management strategies
Verhoef, Peter C.
;
Lemon, Katherine N.
;
Parasuraman, A.
; …
- In:
Journal of retailing
85
(
2009
)
1
,
pp. 31-41
Persistent link: https://www.econbiz.de/10003834491
Saved in:
8
Understanding brand and dealer retention in the new car market: the moderating role of brand tier
Verhoef, Peter C.
;
Langerak, Fred
;
Donkers, Bas
- In:
Journal of retailing
83
(
2007
)
1
,
pp. 97-113
Persistent link: https://www.econbiz.de/10003438286
Saved in:
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