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~isPartOf:"International journal of hospitality management"
~isPartOf:"Journal of hospitality marketing & management"
~person:"Hwang, Jinsoo"
~person:"Shulga, Lenna V."
~subject:"Beziehungsmarketing"
~subject:"Relationship marketing"
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Beziehungsmarketing
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Customer satisfaction
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Consumer behaviour
4
Customer integration
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Konsumentenverhalten
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Hwang, Jinsoo
Shulga, Lenna V.
Han, Heesup
20
Mattila, Anna S.
12
Jang, Soocheong
10
Hyun, Sunghyup Sean
9
Tanford, Sarah
9
Qu, Hailin
8
Wong, IpKin Anthony
7
Busser, James A.
6
Kim, Wansoo
6
Prentice, Catherine
6
Ahn, Jiseon
5
Line, Nathaniel D.
5
Mavondo, Felix
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Raab, Carola
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Ramkissoon, Haywantee
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So, Kevin Kam Fung
5
Torres, Edwin N.
5
Yu, Jongsik
5
DiPietro, Robin B.
4
Gil Saura, Irene
4
Kim, Peter Beomcheol
4
Lee, Choong-Ki
4
Lee, Jin-soo
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Lee, Seonjeong
4
Ryu, Kisang
4
Song, Hak-jun
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Tang, Liang
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Back, Ki-Joon
3
Bai, Billy
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Baloglu, Seyhmus
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Chua, Bee-Lia
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Dewnarain, Senika
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Gao, Yixing
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Ha, Jooyeon
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Ham, Sunny
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Hanks, Lydia
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Huey Chern Boo
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International journal of hospitality management
Journal of hospitality marketing & management
Journal of travel and tourism marketing
3
International journal of contemporary hospitality management
2
Tourism management : research, policies, practice
2
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
1
Journal of retailing and consumer services
1
Tourism and hospitality research : the surrey quarterly review
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1
Relational energy and co-creation : effects on hospitality stakeholders' wellbeing
Shulga, Lenna V.
;
Busser, James A.
;
Chang, Wen
- In:
Journal of hospitality marketing & management
31
(
2022
)
8
,
pp. 1026-1047
Persistent link: https://www.econbiz.de/10013459489
Saved in:
2
Human baristas and robot baristas : how does brand experience affect brand satisfaction, brand attitude, brand attachment, and brand loyalty?
Hwang, Jinsoo
;
Choe, Ja Young
;
Kim, Heather Markham
; …
- In:
International journal of hospitality management
99
(
2021
),
pp. 1-12
Persistent link: https://www.econbiz.de/10013327964
Saved in:
3
Customer acceptance of four types of hospitality value propositions
Shulga, Lenna V.
;
Busser, James A.
- In:
International journal of hospitality management
87
(
2020
),
pp. 1-11
Persistent link: https://www.econbiz.de/10012241949
Saved in:
4
Hospitality employee and customer role in value co-creation : personal, organizational and collaborative outcomes
Shulga, Lenna V.
;
Busser, James A.
- In:
International journal of hospitality management
91
(
2020
),
pp. 1-12
Persistent link: https://www.econbiz.de/10012389079
Saved in:
5
Customers' relationships leading to brand tribalism and tribe behavioral intentions
Jeong, Ji Youn
;
Hwang, Jinsoo
;
Hyun, Sunghyup Sean
- In:
International journal of hospitality management
88
(
2020
),
pp. 1-9
Persistent link: https://www.econbiz.de/10012293866
Saved in:
6
Customer disposition to social exchange in co-innovation
Busser, James A.
;
Shulga, Lenna V.
;
Kang, Hee Jung
- In:
International journal of hospitality management
76
(
2019
)
1
,
pp. 299-307
Persistent link: https://www.econbiz.de/10011982011
Saved in:
7
Generational profiles in value co-creation interactions
Shulga, Lenna V.
;
Busser, James A.
;
Kim, Hyelin
- In:
Journal of hospitality marketing & management
27
(
2018
)
2
,
pp. 196-217
Persistent link: https://www.econbiz.de/10011848350
Saved in:
8
Factors affecting willingness to participate in consumer generated advertisement
Shulga, Lenna V.
;
Busser, James A.
;
Bai, Billy
- In:
International journal of hospitality management
74
(
2018
),
pp. 214-223
Persistent link: https://www.econbiz.de/10011924667
Saved in:
9
An emotional labor perspective on the relationship between customer orientation and job satisfaction
Lee, JungHoon
;
Ok, Chihyung
;
Hwang, Jinsoo
- In:
International journal of hospitality management
54
(
2016
),
pp. 139-150
Persistent link: https://www.econbiz.de/10011474071
Saved in:
10
The impact of nostalgia triggers on emotional responses and revisit intentions in luxury restaurants : the moderating role of hiatus
Hwang, Jinsoo
;
Hyun, Sunghyup Sean
- In:
International journal of hospitality management
33
(
2013
),
pp. 250-262
Persistent link: https://www.econbiz.de/10009746369
Saved in:
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