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~isPartOf:"International journal of hospitality management"
~isPartOf:"Managing service quality : MSQ ; an international journal"
~isPartOf:"Tourism management : research, policies, practice"
~language:"bul"
~language:"eng"
~language:"nld"
~language:"spa"
~person:"Hyun, Sunghyup Sean"
~person:"Lu, Lu"
~person:"Mattila, Anna S."
~subject:"Destination management"
~subject:"Konsumentenverhalten"
~subject:"USA"
~subject:"Volatility"
~type_genre:"Amtsdruckschrift"
~type_genre:"Article in journal"
~type_genre:"Bibliografie"
~type_genre:"Bibliographie enthalten"
~type_genre:"Conference paper"
~type_genre:"Glossar enthalten"
~type_genre:"Guidebook"
~type_genre:"Konferenzbeitrag"
~type_genre:"Ratgeber"
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Destination management
Konsumentenverhalten
USA
Volatility
Consumer behaviour
48
Customer satisfaction
24
Kundenzufriedenheit
24
Beziehungsmarketing
21
Dienstleistungsqualität
21
Relationship marketing
21
Service quality
21
Hotel industry
19
Hotellerie
19
Gastronomie
17
Restaurant industry
17
Emotion
11
Gastgewerbe
10
Hospitality industry
10
United States
10
Brand image
7
Luxury goods
7
Luxusgüter
7
Markenimage
7
Advertising effects
6
Beschwerdemanagement
6
Complaint management
6
Customer service
6
Kundenservice
6
Tourism
6
Tourism employees
6
Tourismus
6
Tourismusberufe
6
Viral marketing
6
Virales Marketing
6
Werbewirkung
6
Holiday behaviour
5
Satisfaction
5
Urlaubsverhalten
5
Advertising
4
Arbeitszufriedenheit
4
Brand management
4
Corporate Social Responsibility
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Amtsdruckschrift
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Bibliografie
Bibliographie enthalten
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Glossar enthalten
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Konferenzbeitrag
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Aufsatz in Zeitschrift
57
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Bulgarian
English
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Hyun, Sunghyup Sean
Lu, Lu
Mattila, Anna S.
Jang, Soocheong
63
Han, Heesup
42
Lee, Seoki
28
Gursoy, Dogan
23
Kim, Woo Gon
17
Hanks, Lydia
15
Line, Nathaniel D.
15
Wu, Luorong
14
Wei, Wei
13
Zhang, Lu
13
Miao, Li
12
Jeong, EunHa
11
Law, Chun Hung Roberts
11
Okumus, Fevzi
11
Qu, Hailin
11
Heo, Cindy Yoonjoung
10
Hwang, Jinsoo
10
Liu, Qing
10
Reynolds, Dennis
10
So, Kevin Kam Fung
10
Wong, IpKin Anthony
10
Bilgihan, Anil
9
Cho, Meehee
9
Law, Rob
9
Lee, Jin-soo
9
Magnini, Vincent P.
9
Park, Sangwon
9
Pizam, Abraham
9
Rahman, Imran
9
Taheri, Babak
9
Wang, Yao-Chin
9
Kang, Juhee
8
Kim, DongHee
8
Kim, Jong-Hyeong
8
Kim, Seongseop
8
Li, Xiang
8
Seo, Soobin
8
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International journal of hospitality management
Managing service quality : MSQ ; an international journal
Tourism management : research, policies, practice
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
13
Journal of travel and tourism marketing
13
International journal of contemporary hospitality management
9
Journal of business research : JBR
8
Journal of hospitality marketing & management
8
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
8
The journal of services marketing
8
Cornell hospitality quarterly : CQ
7
The Cornell hospitality quarterly
5
Journal of service management
4
Journal of service research
3
International journal of sports marketing & sponsorship
2
Journal of retailing and consumer services
2
Journal of revenue and pricing management
2
Journal of service research : JSR
2
Services marketing quarterly
2
Tourism management perspectives : TMP
2
Australasian marketing journal
1
Australasian marketing journal : AMJ ; official journal of the Australia-New Zealand Marketing Academy (ANZMAC)
1
European journal of marketing
1
International journal of advertising : the review of marketing communications
1
International journal of internet marketing and advertising : IJIMA
1
International journal of revenue management : IJRM
1
Journal of business ethics : JOBE
1
Journal of financial services marketing : JFSM
1
Journal of marketing theory and practice
1
Journal of retailing
1
Journal of sport management : the official journal of the North American Society of Sport Management
1
Marketing intelligence & planning
1
Review of managerial science
1
The journal of product & brand management
1
The service industries journal
1
Tourism analysis : an interdisciplinary tourism & hospitality journal
1
Tourism economics : the business and finance of tourism and recreation
1
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ECONIS (ZBW)
57
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1
Assigning credit and blame : how delivery services affect restaurant EWOM
Line, Nathaniel D.
;
Hanks, Lydia
;
Dogru, Tarik
;
Lu, Lu
- In:
International journal of hospitality management
117
(
2024
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014457824
Saved in:
2
Corporate sociopolitical activism (CSA) : the role of perceived impact on consumer response to contribution type
Atanga, Barbara Apaalabono
;
Mattila, Anna S.
- In:
International journal of hospitality management
113
(
2023
),
pp. 1-8
Persistent link: https://www.econbiz.de/10014325587
Saved in:
3
Designing gamified interactions with self-service technology at restaurants
Lee, Wangoo
;
Lu, Lu
- In:
International journal of hospitality management
113
(
2023
),
pp. 1-12
Persistent link: https://www.econbiz.de/10014325583
Saved in:
4
The numerical stroop effect on consumer preference to order healthy food
Cai, Ruiying
;
Lu, Lu
;
Wu, Luorong
- In:
International journal of hospitality management
113
(
2023
),
pp. 1-9
Persistent link: https://www.econbiz.de/10014325598
Saved in:
5
The impact of environmental messages on consumer responses to plant-based meat : does language style matter?
Ye, Tian
;
Mattila, Anna S.
- In:
International journal of hospitality management
107
(
2022
),
pp. 1-8
Persistent link: https://www.econbiz.de/10014227202
Saved in:
6
Understanding guests' evaluation of green hotels : the interplay between willingness to sacrifice for the environment and intent vs. quality-based market signals
Chen, Qimei
;
Hu, Miao
;
He, Yi
;
Lin, Ingrid
;
Mattila, Anna S.
- In:
International journal of hospitality management
104
(
2022
),
pp. 1-12
Persistent link: https://www.econbiz.de/10013255925
Saved in:
7
The effect of ad appeals and message framing on consumer responses to plant-based menu items
Ye, Tian
;
Mattila, Anna S.
- In:
International journal of hospitality management
95
(
2021
),
pp. 1-9
Persistent link: https://www.econbiz.de/10012547725
Saved in:
8
In darkness we seek light : the impact of focal and general lighting designs on customers' approach intentions toward restaurants
Wu, Luorong
;
He, Zeya
;
King, Ceridwyn
;
Mattila, Anna S.
- In:
International journal of hospitality management
92
(
2021
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012425246
Saved in:
9
Perceived hygiene attributes in the hotel industry: customer retention amid the COVID-19 crisis
Yu, Jongsik
;
Seo, Jungwoon
;
Hyun, Sunghyup Sean
- In:
International journal of hospitality management
93
(
2021
),
pp. 1-9
Persistent link: https://www.econbiz.de/10012435868
Saved in:
10
Social servicescape's impact on customer perceptions of the hospitality brand : the role of branded social cues
Garmaroudi, Saeed Andaji
;
King, Ceridwyn
;
Lu, Lu
- In:
International journal of hospitality management
93
(
2021
),
pp. 1-12
Persistent link: https://www.econbiz.de/10012435849
Saved in:
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