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~isPartOf:"International journal of hospitality management"
~isPartOf:"The journal of services marketing"
~language:"eng"
~language:"spa"
~subject:"Consumer behaviour"
~type_genre:"Amtsdruckschrift"
~type_genre:"Article in journal"
~type_genre:"Article"
~type_genre:"Bibliographie enthalten"
~type_genre:"Lehrbuch"
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Consumer behaviour
Konsumentenverhalten
982
Hotel industry
913
Hotellerie
913
Service quality
612
Dienstleistungsqualität
610
Customer satisfaction
546
Kundenzufriedenheit
546
Beziehungsmarketing
505
Relationship marketing
505
Restaurant industry
493
Gastronomie
490
Hospitality industry
332
Gastgewerbe
324
USA
278
United States
278
Arbeitszufriedenheit
257
Job satisfaction
257
Emotion
217
Arbeitsverhalten
200
Work behaviour
200
Hospital
197
Krankenhaus
197
Tourism employees
179
Tourismusberufe
179
Firm performance
153
Unternehmenserfolg
153
Coronavirus
147
Customer service
146
Kundenservice
145
Brand management
134
Markenführung
134
Viral marketing
130
Virales Marketing
130
Corporate social responsibility
124
Corporate Social Responsibility
122
Employee retention
122
Mitarbeiterbindung
122
China
121
Tourism industry
119
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660
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4
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Article
980
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2
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Amtsdruckschrift
Article in journal
Article
Bibliographie enthalten
Lehrbuch
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982
Collection of articles of several authors
2
Sammelwerk
2
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Han, Heesup
34
Jang, Soocheong
32
Mattila, Anna S.
32
Wu, Luorong
14
Line, Nathaniel D.
12
Jeong, EunHa
11
Zhang, Lu
11
Hanks, Lydia
10
Hyun, Sunghyup Sean
10
Kim, Woo Gon
10
Liu, Qing
10
Wei, Wei
10
Wong, IpKin Anthony
10
Law, Chun Hung Roberts
9
Lu, Lu
9
Miao, Li
9
Heo, Cindy Yoonjoung
8
Kim, DongHee
8
Kim, Jong-Hyeong
8
Kim, Seongseop
8
Lee, Seoki
8
Cho, Meehee
7
Chua, Bee-Lia
7
Gursoy, Dogan
7
Guéguen, Nicolas
7
Jacob, Céline
7
Kang, Juhee
7
Rahman, Imran
7
Seo, Soobin
7
Sharma, Piyush
7
Song, Hanqun
7
Bilgihan, Anil
6
Fan, Alei
6
Gao, Yixing
6
Hwang, Jinsoo
6
Li, Hengyun
6
Lynn, Michael
6
Magnini, Vincent P.
6
Okumus, Fevzi
6
Qu, Hailin
6
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International journal of hospitality management
The journal of services marketing
Journal of retailing and consumer services
1,930
Journal of business research : JBR
1,887
International journal of consumer studies
754
Psychology & marketing
652
Journal of consumer research : JCR ; an interdisciplinary bimonthly
581
The journal of product & brand management
393
Asia Pacific journal of marketing and logistics
391
European journal of marketing : EJM
348
The journal of brand management : an international journal
347
Journal of consumer psychology : JCP : the official journal of the Society for Consumer Psychology
343
Journal of marketing research : JMR
343
Management science : journal of the Institute for Operations Research and the Management Sciences
326
Journal of international consumer marketing
312
Journal of travel and tourism marketing
312
Journal of marketing management : MM
307
Journal of retailing
303
Journal of marketing communications
295
International journal of retail & distribution management
292
Tourism management : research, policies, practice
292
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
289
Marketing letters : a journal of research in marketing
289
The journal of consumer marketing
284
Cogent business & management
283
Journal of consumer behaviour : an international research review
283
Journal of fashion marketing and management
283
Journal of marketing
277
Marketing science : the marketing journal of the Institute for Operations Research and the Management Sciences
273
The international review of retail, distribution and consumer research
273
Journal of the Academy of Marketing Science
266
Technological forecasting & social change : an international journal
262
International journal of contemporary hospitality management
261
Journal of business ethics : JOBE
259
Journal of economic psychology : research in economic psychology and behavioral economics
253
Journal of hospitality marketing & management
243
Marketing intelligence & planning
241
Food policy : economics planning and politics of food and agriculture
240
Young consumers : insight and ideas for responsible marketers
240
Journal of food products marketing
231
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ECONIS (ZBW)
982
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1
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982
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1
Assigning credit and blame : how delivery services affect restaurant EWOM
Line, Nathaniel D.
;
Hanks, Lydia
;
Dogru, Tarik
;
Lu, Lu
- In:
International journal of hospitality management
117
(
2024
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014457824
Saved in:
2
Call it robot : anthropomorphic framing and failure of self-service technologies
Barone, Ada Maria
;
Stagno, Emanuela
;
Donato, Carmela
- In:
The journal of services marketing
38
(
2024
)
3
,
pp. 272-287
Persistent link: https://www.econbiz.de/10014515617
Saved in:
3
The dual lens of authenticity and likability : the effect of cultural familiarity on consumer responses to ethnic foods
Jin, Haerang
;
Hwang, Johye
- In:
International journal of hospitality management
117
(
2024
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014457843
Saved in:
4
Effectiveness of corporate social marketing on prosocial behavior and hotel loyalty in a time of pandemic
Boo, Soyoung
;
Kim, Miyoung
;
Kim, Tony Jooho
- In:
International journal of hospitality management
117
(
2024
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014457825
Saved in:
5
Encouraging prolonged consumption through habit-boosting efforts : conceptualization and research agenda
Taylor, Jennifer Fries
;
Beatty, Sharon E.
;
Roberto, …
- In:
The journal of services marketing
38
(
2024
)
1
,
pp. 28-42
Persistent link: https://www.econbiz.de/10014473581
Saved in:
6
How does ritualistic service increase brand evangelism through E2C interaction quality and memory? : the moderating role of social phobia
Shang, Yuanyuan
;
Li, Fangxuan
- In:
International journal of hospitality management
116
(
2024
),
pp. 1-11
Persistent link: https://www.econbiz.de/10014457798
Saved in:
7
The impact of partitioned pricing on hotel booking and the moderating effect of temporal distance
Zhang, Rachel Yueqian
;
Tang, Chun-hung Hugo
- In:
International journal of hospitality management
116
(
2024
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014457797
Saved in:
8
Look on the bright side : emojis impact tipping behaviour
Lefebvre, Sarah
;
Boman, Laura
;
Orlowski, Marissa
- In:
International journal of hospitality management
117
(
2024
),
pp. 1-9
Persistent link: https://www.econbiz.de/10014457828
Saved in:
9
Malls designed for inclusion? : emotional experience of irritating aspects of the mallscape that distance consumers with disabilities
Vilnai-Yavetz, Iris
;
Gilboa, Shaked
;
Mitchell, Vincent-Wayne
- In:
The journal of services marketing
38
(
2024
)
3
,
pp. 344-368
Persistent link: https://www.econbiz.de/10014516048
Saved in:
10
Normative and informational social influence affecting digital technology acceptance of senior restaurant diners : a technology learning perspective
Jang, Ha-Won
;
Moon, Chanwoo
;
Jung, Hyo Sun
;
Cho, Meehee
; …
- In:
International journal of hospitality management
116
(
2024
),
pp. 1-11
Persistent link: https://www.econbiz.de/10014457820
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