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~isPartOf:"International journal of hospitality management"
~isPartOf:"Tourism management : research, policies, practice"
~language:"bul"
~language:"eng"
~language:"nld"
~language:"spa"
~person:"Mattila, Anna S."
~person:"Zhang, Lu"
~subject:"Gastronomie"
~subject:"Konsumentenverhalten"
~subject:"USA"
~subject:"Volatility"
~type_genre:"Amtsdruckschrift"
~type_genre:"Article in journal"
~type_genre:"Bibliografie"
~type_genre:"Bibliographie enthalten"
~type_genre:"Conference paper"
~type_genre:"Fallstudie"
~type_genre:"Glossar enthalten"
~type_genre:"Guidebook"
~type_genre:"Ratgeber"
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Gastronomie
Konsumentenverhalten
USA
Volatility
Consumer behaviour
38
Dienstleistungsqualität
13
Service quality
13
Customer satisfaction
12
Kundenzufriedenheit
12
Beziehungsmarketing
11
Relationship marketing
11
Restaurant industry
11
Advertising effects
9
Werbewirkung
9
Hotel industry
8
Hotellerie
8
United States
8
Gastgewerbe
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Hospitality industry
7
Corporate Social Responsibility
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Corporate social responsibility
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Emotion
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Virales Marketing
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Complaint management
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Online-Marketing
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Bibliografie
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Guidebook
Ratgeber
Aufsatz in Zeitschrift
44
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Bulgarian
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Mattila, Anna S.
Zhang, Lu
Jang, Soocheong
77
Han, Heesup
42
Lee, Seoki
37
Gursoy, Dogan
22
Kim, Woo Gon
19
Hyun, Sunghyup Sean
16
Line, Nathaniel D.
16
Hanks, Lydia
15
Miao, Li
14
Wei, Wei
14
Wu, Luorong
14
Cho, Meehee
13
Qu, Hailin
13
DiPietro, Robin B.
12
Lu, Lu
12
Heo, Cindy Yoonjoung
11
Jeong, EunHa
11
Kim, Seongseop
11
Law, Chun Hung Roberts
11
Li, Hengyun
11
Okumus, Fevzi
11
Reynolds, Dennis
11
So, Kevin Kam Fung
11
Bilgihan, Anil
10
Bonn, Mark Andrew
10
Hwang, Jinsoo
10
Kim, Jong-Hyeong
10
Law, Rob
10
Liu, Qing
10
Wong, IpKin Anthony
10
Dogru, Tarik
9
Guéguen, Nicolas
9
Jacob, Céline
9
Magnini, Vincent P.
9
Park, Kwangmin
9
Pizam, Abraham
9
Rahman, Imran
9
Seo, Soobin
9
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International journal of hospitality management
Tourism management : research, policies, practice
Journal of hospitality marketing & management
9
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
8
The journal of services marketing
8
Cornell hospitality quarterly : CQ
7
International journal of contemporary hospitality management
7
Journal of business research : JBR
7
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
7
The Cornell hospitality quarterly
7
The review of financial studies
5
Journal of service management
4
Journal of travel and tourism marketing
3
Journal of financial economics
2
Journal of retailing and consumer services
2
Journal of revenue and pricing management
2
Journal of service research
2
Journal of service research : JSR
2
Services marketing quarterly
2
Tourism economics : the business and finance of tourism and recreation
2
Asia Pacific journal of marketing and logistics
1
European journal of marketing
1
International journal of internet marketing and advertising : IJIMA
1
International journal of production research
1
International journal of revenue management : IJRM
1
Journal of business ethics : JOBE
1
Journal of financial markets
1
Journal of financial services marketing : JFSM
1
Journal of hospitality and tourism insights
1
Journal of marketing theory and practice
1
Journal of political economy
1
Journal of retailing
1
Managing service quality : MSQ ; an international journal
1
Marketing intelligence & planning
1
Psychology & marketing
1
The journal of product & brand management
1
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ECONIS (ZBW)
44
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44
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1
Corporate sociopolitical activism (CSA) : the role of perceived impact on consumer response to contribution type
Atanga, Barbara Apaalabono
;
Mattila, Anna S.
- In:
International journal of hospitality management
113
(
2023
),
pp. 1-8
Persistent link: https://www.econbiz.de/10014325587
Saved in:
2
Pet influencers on social media : the joint effect of message appeal and narrator
Zhang, Lu
;
Wei, Wei
;
Rathjens, Bobbie
;
Zheng, Yanyan
- In:
International journal of hospitality management
110
(
2023
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014310684
Saved in:
3
Entertainer celebrity vs. celebrity chefs : the joint effect of celebrity endorsement and power distance belief on restaurant consumers
Huo, Da
;
Lin, Michael S.
;
Zheng, Xiaoyun
;
Zhang, Lu
- In:
International journal of hospitality management
106
(
2022
),
pp. 1-8
Persistent link: https://www.econbiz.de/10013383280
Saved in:
4
The impact of environmental messages on consumer responses to plant-based meat : does language style matter?
Ye, Tian
;
Mattila, Anna S.
- In:
International journal of hospitality management
107
(
2022
),
pp. 1-8
Persistent link: https://www.econbiz.de/10014227202
Saved in:
5
Understanding guests' evaluation of green hotels : the interplay between willingness to sacrifice for the environment and intent vs. quality-based market signals
Chen, Qimei
;
Hu, Miao
;
He, Yi
;
Lin, Ingrid
;
Mattila, Anna S.
- In:
International journal of hospitality management
104
(
2022
),
pp. 1-12
Persistent link: https://www.econbiz.de/10013255925
Saved in:
6
The effect of ad appeals and message framing on consumer responses to plant-based menu items
Ye, Tian
;
Mattila, Anna S.
- In:
International journal of hospitality management
95
(
2021
),
pp. 1-9
Persistent link: https://www.econbiz.de/10012547725
Saved in:
7
The effect of perceived error stability, brand perception, and relationship norms on consumer reaction to data breaches
Gao, Yixing
;
Zhang, Lu
;
Wei, Wei
- In:
International journal of hospitality management
94
(
2021
),
pp. 1-9
Persistent link: https://www.econbiz.de/10012495061
Saved in:
8
Feelings of uncertainty and powerlessness from Covid-19 : implications for advertising appeals in the restaurant industry
Yang, Bi
;
Hwang, Yoo Hee
;
Mattila, Anna S.
- In:
International journal of hospitality management
97
(
2021
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012820054
Saved in:
9
In darkness we seek light : the impact of focal and general lighting designs on customers' approach intentions toward restaurants
Wu, Luorong
;
He, Zeya
;
King, Ceridwyn
;
Mattila, Anna S.
- In:
International journal of hospitality management
92
(
2021
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012425246
Saved in:
10
Integrating the tourist gaze with the social servicescape : implications for creating memorable theme park experiences
Zheng, Yanyan
;
Wei, Wei
;
Line, Nathaniel D.
;
Zhang, Lu
- In:
International journal of hospitality management
93
(
2021
),
pp. 1-9
Persistent link: https://www.econbiz.de/10012435937
Saved in:
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