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~isPartOf:"International journal of hospitality management"
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Search: subject_exact:"Qualitätswesen"
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Quality management
29
Qualitätsmanagement
29
Dienstleistungsqualität
19
Service quality
19
Hotel industry
16
Hotellerie
16
Customer satisfaction
11
Kundenzufriedenheit
11
Firm performance
9
Unternehmenserfolg
9
Beziehungsmarketing
7
Product quality
7
Produktqualität
7
Relationship marketing
7
Gastgewerbe
6
Hospitality industry
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Consumer behaviour
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Gastronomie
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Konsumentenverhalten
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Restaurant industry
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Hospital
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Krankenhaus
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Customer service
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Environmental management
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Kundenservice
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Performance
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Performance measurement
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Performance-Messung
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Taiwan
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Tourism employees
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Tourismusberufe
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Umweltmanagement
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AHP approach
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AHP-Verfahren
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Confidence
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Corporate Social Responsibility
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Corporate social responsibility
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Dienstleistungsmanagement
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Food
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Hospitality
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English
29
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Pereira-Moliner, Jorge
3
Han, Heesup
2
Lee, Jin-soo
2
Molina Azorín, José Francisco
2
Tarí, Juan José
2
Wong, IpKin Anthony
2
Ai, Jin
1
Arana, German
1
Ariza-Montes, Antonio
1
Back, Ki-Joon
1
Benavides Velasco, Carlos A.
1
Benavides-Chicón, Carlos Guillermo
1
Bizjak, Boštjan
1
Boiral, Olivier
1
Cappa, Francesco
1
Caroli, Matteo
1
Chang, Ya-Yuan
1
Chen, Cheng-Ta
1
Chen, Cheng-ta
1
Chen, Chiang-Ming
1
Chen, Kuan-yu
1
Chen, Shiu-chun
1
Cheng, Ching-Chan
1
Cheng, Ching-chan
1
Chi, Yan-Ping
1
Chiang, Jui-Te
1
Chiu, Hsien-Hung
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Choi, Youngjoon
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Claver Cortés, Enrique
1
Dallinger, Ioana
1
Del Chiappa, Giacomo
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Fabjan, Daša3
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Franco, Stefano
1
Gursoy, Dogan
1
Heras-Saizarbitoria, Iñaki
1
Hernández-Perlines, Felipe
1
Hsu, Fu-sung
1
Hu, Hsiu-yuan
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Hu, Rong
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Jang, Soocheong
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International journal of hospitality management
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
528
International journal of productivity and quality management : IJPQM
455
The TQM journal : the international review of organizational improvement
416
International journal of quality & reliability management
396
International journal of production research
353
Total quality management & business excellence
244
International journal of production economics
196
International journal of six sigma and competitive advantage : IJSSCA
186
Quality management journal : QMJ
174
European journal of operational research : EJOR
93
International journal of services and operations management
88
International journal of quality and service sciences
81
SpringerLink / Bücher
74
Benchmarking : an international journal ; BIJ
66
International journal of business excellence
62
The international journal of productivity and performance management : IJPPM
61
Business process management journal
59
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
59
International journal of process management and benchmarking : IJPMB
58
Health care management review : HCM review
54
Amfiteatru economic : an economic and business research periodical
53
Journal of industrial engineering and management : JIEM
50
Journal of operations management
47
Europäische Hochschulschriften / 5
43
Beiträge zur Hochschulpolitik
42
IEEE transactions on engineering management : EM
42
Journal of health organization and management
42
European journal of industrial engineering : EJIE
41
International journal of quality and innovation
41
International journal of technology management : IJTM
38
Cogent business & management
36
Springer eBook Collection
35
Management science : journal of the Institute for Operations Research and the Management Sciences
34
A Productivity Press book
32
European research studies
32
Gabler Edition Wissenschaft
32
International journal of business excellence : IJBEX
30
Six Sigma in der Finanzbranche
30
International journal of services and operations management : IJSOM
29
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ECONIS (ZBW)
29
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1
Effects of offering incentives for reviews on trust : role of review quality and incentive source
Ai, Jin
;
Gursoy, Dogan
;
Liu, Yue
;
Lv, Xingyang
- In:
International journal of hospitality management
100
(
2022
),
pp. 1-9
Persistent link: https://www.econbiz.de/10013266168
Saved in:
2
Impact of service quality and environmental practices on hotel companies : an empirical approach
Perramon, Jordi
;
Oliveras-Villanueva, Marc
;
Llach, Josep
- In:
International journal of hospitality management
107
(
2022
),
pp. 1-9
Persistent link: https://www.econbiz.de/10014227108
Saved in:
3
Food delivery application quality in customer brand loyalty formation : identifying its antecedent and outcomes
Lee, Soyeun Olivia
;
Han, Heesup
- In:
International journal of hospitality management
107
(
2022
),
pp. 1-11
Persistent link: https://www.econbiz.de/10014227210
Saved in:
4
The effects of service climate and internal service quality on frontline hotel employees' service-oriented behaviors
Lin, Meizhen
;
Ling, Qian
;
Liu, Yanling
;
Hu, Rong
- In:
International journal of hospitality management
97
(
2021
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012820015
Saved in:
5
Construction of a service quality scale for the online food delivery industry
Cheng, Ching-Chan
;
Chang, Ya-Yuan
;
Chen, Cheng-Ta
- In:
International journal of hospitality management
95
(
2021
),
pp. 1-15
Persistent link: https://www.econbiz.de/10012547904
Saved in:
6
How do dynamic capabilities explain hotel performance?
Pereira-Moliner, Jorge
;
Molina Azorín, José Francisco
; …
- In:
International journal of hospitality management
98
(
2021
),
pp. 1-9
Persistent link: https://www.econbiz.de/10013198480
Saved in:
7
Should the EFQM excellence model be adapted for specific industries? : a restaurant sector example
Liu, Yung-Lun
;
Ko, Pen-Fa
;
Chiang, Jui-Te
;
Shyr, Wen-Jye
- In:
International journal of hospitality management
92
(
2021
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012425083
Saved in:
8
Developing ambidexterity through quality management and their effects on performance
Pertusa-Ortega, Eva M.
;
Tarí, Juan José
; …
- In:
International journal of hospitality management
92
(
2021
),
pp. 1-11
Persistent link: https://www.econbiz.de/10012425201
Saved in:
9
Self-service technology kiosk design for restaurants : an QFD application
Park, Soona
;
Letho, Xinran
;
Letho, Mark
- In:
International journal of hospitality management
92
(
2021
),
pp. 1-11
Persistent link: https://www.econbiz.de/10012425712
Saved in:
10
Are you good enough? : CSR, quality management and corporate financial performance in the hospitality industry
Franco, Stefano
;
Caroli, Matteo
;
Cappa, Francesco
;
Del …
- In:
International journal of hospitality management
88
(
2020
),
pp. 1-12
Persistent link: https://www.econbiz.de/10012293891
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