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~isPartOf:"International journal of market research"
~isPartOf:"Journal of business research : JBR"
~isPartOf:"Journal of hospitality marketing & management"
~language:"eng"
~language:"spa"
~person:"Beatty, Sharon E."
~person:"Choi, Jeonghye"
~person:"Mattila, Anna S."
~person:"Paul, Justin"
~subject:"Beschwerdemanagement"
~subject:"Beziehungsmarketing"
~subject:"Consumer behaviour"
~subject:"Indien"
~subject:"Social web"
~type_genre:"Article in journal"
~type_genre:"Aufsatz in Zeitschrift"
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Beschwerdemanagement
Beziehungsmarketing
Consumer behaviour
Indien
Social web
Konsumentenverhalten
37
Bibliometrics
9
Bibliometrie
9
Relationship marketing
9
Dienstleistungsqualität
8
Online retailing
8
Online-Handel
8
Service quality
8
Emotion
6
Complaint management
5
Digitalisierung
5
Digitization
5
E-commerce
5
Einzelhandel
5
Electronic Commerce
5
Internet marketing
5
Online-Marketing
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Retail trade
5
Brand management
4
Corporate Social Responsibility
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Corporate social responsibility
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Customer satisfaction
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Distribution channel
4
Gastronomie
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Innovation
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Kundenzufriedenheit
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Markenführung
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Restaurant industry
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Social Web
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Social relations
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Soziale Beziehungen
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Systematic literature review
4
Vertriebsweg
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Advertising effects
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Brand
3
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Article
42
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Article in journal
Aufsatz in Zeitschrift
Language
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English
Spanish
Author
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Beatty, Sharon E.
Choi, Jeonghye
Mattila, Anna S.
Paul, Justin
Ko, Eunju
27
Laroche, Michel
27
Cleveland, Mark
16
Valette-Florence, Pierre
16
Diamantopoulos, Adamantios
15
Bartikowski, Boris
14
Kim, Kyung Hoon
13
Richard, Marie-Odile
13
Chebat, Jean-Charles
12
Dwivedi, Yogesh Kumar
12
Balaji, M. S.
11
Sharma, Piyush
11
Filieri, Raffaele
10
Krishen, Anjala S.
10
Kukar-Kinney, Monika
10
Pereira, Vijay
10
Rana, Nripendra P.
10
Septianto, Felix
10
Teng, Lefa
10
Lim, Weng Marc
9
Merchant, Altaf
9
Oghazi, Pejvak
9
Ramkissoon, Haywantee
9
Seo, Yuri
9
Shukla, Paurav
9
Walsh, Gianfranco
9
Arslanagic-Kalajdzic, Maja
8
Ekinci, Yuksel
8
Geuens, Maggie
8
Gupta, Suraksha
8
Veloutsou, Cleopatra
8
Yang, Zhiyong
8
Babin, Barry J.
7
Behl, Abhishek
7
Chaney, Damien
7
Cornwell, T. Bettina
7
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International journal of market research
Journal of business research : JBR
Journal of hospitality marketing & management
International journal of hospitality management
30
Journal of retailing and consumer services
17
The journal of services marketing
11
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
7
Cornell hospitality quarterly : CQ
6
Journal of marketing theory and practice
6
Journal of service research : JSR
6
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
6
International journal of consumer studies
5
International journal of contemporary hospitality management
5
Journal of service management
4
The Cornell hospitality quarterly
4
Business strategy and the environment
3
European management journal
3
Journal of service research
3
Technological forecasting & social change : an international journal
3
European journal of marketing
2
International business review : the official journal of the European International Business Academy
2
International journal of Indian culture and business management
2
Journal of consumer behaviour
2
Journal of consumer research : JCR ; an interdisciplinary bimonthly
2
Journal of marketing research : JMR
2
Journal of marketing theory and practice : JMTP
2
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
2
Journal of retailing
2
Journal of revenue and pricing management
2
Journal of strategic marketing
2
Journal of travel and tourism marketing
2
Psychology & marketing
2
Services marketing quarterly
2
The journal of consumer marketing
2
Asia Pacific business review
1
Asia Pacific journal of marketing and logistics
1
Asian journal of business ethics : AJBE
1
Electronic commerce research
1
European management review : EMR
1
Foreign trade review : quarterly journal of Indian Institute of Foreign Trade
1
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ECONIS (ZBW)
42
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42
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1
Advancing basic psychological needs theory in marketing research
Gilal, Faheem Gul
;
Paul, Justin
;
Gilal, Rukhsana Gul
; …
- In:
International journal of market research
65
(
2023
)
6
,
pp. 745-777
Persistent link: https://www.econbiz.de/10014427160
Saved in:
2
Social influence research in consumer behavior: What we learned and what we need to learn? : a hybrid systematic literature review
Bhukya, Ramulu
;
Paul, Justin
- In:
Journal of business research : JBR
162
(
2023
),
pp. 1-21
Persistent link: https://www.econbiz.de/10014301814
Saved in:
3
Bandwagon effect revisited : a systematic review to develop future research agenda
Bindra, Sunali
;
Sharma, Deepika
;
Parameswar, Nakul
; …
- In:
Journal of business research : JBR
143
(
2022
),
pp. 305-317
Persistent link: https://www.econbiz.de/10013194539
Saved in:
4
Can customer relationships backfire? : how relationship norms shape moral obligation in cancelation behavior
Shuqair, Saleh
;
Pinto, Diego Costa
;
Cruz-Jesus, Frederico
; …
- In:
Journal of business research : JBR
151
(
2022
),
pp. 463-472
Persistent link: https://www.econbiz.de/10013459867
Saved in:
5
Cultural personal values and switching costs perceptions : beyond Hofstede
Blut, Markus
;
Beatty, Sharon E.
;
Northington, William Magnus
- In:
Journal of business research : JBR
150
(
2022
),
pp. 339-353
Persistent link: https://www.econbiz.de/10013365721
Saved in:
6
Deciphering "urge to buy" : a meta-analysis of antecedents
Paul, Justin
;
Jaspreet Kaur
;
Arora, Shivani
;
Singh, …
- In:
International journal of market research
64
(
2022
)
6
,
pp. 773-798
Persistent link: https://www.econbiz.de/10013438776
Saved in:
7
The effect of social media apps on shopping apps
Yoon, Jae Yeon
;
Lee, Chaehyeon
;
Choi, Jeonghye
;
Chang, …
- In:
Journal of business research : JBR
148
(
2022
),
pp. 23-32
Persistent link: https://www.econbiz.de/10013325442
Saved in:
8
The effects of message framing in CSR advertising on consumers' emotions, attitudes, and behavioral intentions
Stadlthanner, Katja Anna
;
Andreu, Luisa
;
Ribeiro, …
- In:
Journal of hospitality marketing & management
31
(
2022
)
7
,
pp. 777-796
Persistent link: https://www.econbiz.de/10013357136
Saved in:
9
Examining the role of consumer impulsiveness in multiple app usage behavior among mobile shoppers
Chopdar, Prasanta Kr.
;
Paul, Justin
;
Korfiatis, Nikolaos
; …
- In:
Journal of business research : JBR
140
(
2022
),
pp. 657-669
Persistent link: https://www.econbiz.de/10013040732
Saved in:
10
Mass prestige, brand happiness and brand evangelism among consumers
Mansoor, Mahnaz
;
Paul, Justin
- In:
Journal of business research : JBR
144
(
2022
),
pp. 484-496
Persistent link: https://www.econbiz.de/10013185002
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