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~isPartOf:"International journal of pharmaceutical and healthcare marketing : IJPHM"
~isPartOf:"Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education"
~subject:"Restaurant industry"
~subject:"Service quality"
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Search: subject_exact:"Empfehlungsmarketing"
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Restaurant industry
Service quality
Viral marketing
30
Virales Marketing
30
Consumer behaviour
20
Konsumentenverhalten
20
Internet marketing
11
Online-Marketing
11
Customer satisfaction
9
Kundenzufriedenheit
9
Social Web
9
Social web
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Beziehungsmarketing
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Hotel industry
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Relationship marketing
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online reviews
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Dienstleistungsqualität
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Gastronomie
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Online-Handel
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word-of-mouth
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Communication
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Asatryan, Vahagn S.
1
Athavale, Amod S.
1
Banahan, Benjamin F., III
1
Bentley, John O.
1
Bogicevic, Vanja
1
Bradley, Graham L.
1
Bujisic, Milos
1
Cham Tat Huei
1
Hsu, Maxwell K.
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Jovanovic, Verka
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Kim, Bomin
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Kuo, Pei-Jou
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Law, Rob
1
Li, Huiying
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Lim, Yet-mee
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Nai Chiek Aik
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Oh, Haemoon
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Parsa, H. G.
1
Sparks, Beverley
1
Sukhu, Anupama
1
Swanson, Scott R.
1
Tay, Alexander Guan Meng
1
Wang, Yao-Chin
1
Wang, Zhisheng
1
West-Sturm, Donna
1
Yang, Fiona X.
1
Yang, Wan
1
Ye, Qiang
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Yoo, Myongjee
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International journal of pharmaceutical and healthcare marketing : IJPHM
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
International journal of hospitality management
43
Journal of retailing and consumer services
26
International journal of contemporary hospitality management
20
Journal of business research : JBR
19
Journal of hospitality marketing & management
13
Journal of travel and tourism marketing
13
Tourism management : research, policies, practice
10
The journal of services marketing
9
Cogent business & management
7
Psychology & marketing
7
Service business
7
Services marketing quarterly
6
The TQM journal : the international review of organizational improvement
6
Asia Pacific journal of marketing and logistics
4
European journal of marketing : EJM
4
International journal of services and operations management
4
Journal of service management
4
Managing service quality : MSQ ; an international journal
4
The service industries journal
4
International journal of electronic business : IJEB
3
Journal of financial services marketing : JFSM
3
Journal of hospitality and tourism insights
3
Journal of relationship marketing : innovations and enhancements for customer service, relations, and satisfaction
3
Journal of strategic marketing
3
Journal of vacation marketing : an international journal
3
Management science : journal of the Institute for Operations Research and the Management Sciences
3
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
3
Australasian marketing journal
2
Faculty & research / Insead : working paper series
2
Health marketing quarterly
2
Higher-order factorization machines : implementation, application, and comparison of a state-of-the-art recommender approach
2
International journal of bank marketing
2
International journal of information systems in the service sector : IJISSS ; an official publication of the Information Resources Management Association
2
International journal of leisure and tourism marketing : IJLTM
2
International journal of market research : JMRS ; the journal of the Market Research Society
2
International journal of quality and service sciences
2
International journal of services, economics and management
2
International journal of sport management and marketing : IJSMM
2
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ECONIS (ZBW)
10
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1
Online engagement among restaurant customers : the importance of enhancing flow for social media users
Kim, Bomin
;
Yoo, Myongjee
;
Yang, Wan
- In:
Journal of hospitality & tourism research : JHTR ; the …
44
(
2020
)
2
,
pp. 252-277
Persistent link: https://www.econbiz.de/10012201342
Saved in:
2
Face gain and face loss in restaurant consumers' brand advocate behaviors
Huang, Yu-Shan Sandy
;
Wang, Yao-Chin
;
Kuo, Pei-Jou
- In:
Journal of hospitality & tourism research : JHTR ; the …
43
(
2019
)
3
,
pp. 395-415
Persistent link: https://www.econbiz.de/10011997338
Saved in:
3
It's raining complaints! : how weather factors drive consumer comments and word-of-mouth
Bujisic, Milos
;
Bogicevic, Vanja
;
Parsa, H. G.
; …
- In:
Journal of hospitality & tourism research : JHTR ; the …
43
(
2019
)
5
,
pp. 656-681
Persistent link: https://www.econbiz.de/10012053330
Saved in:
4
Effects of restaurant satisfaction and knowledge sharing motivation on eWOM intentions : the moderating role of technology acceptance factors
Yang, Fiona X.
- In:
Journal of hospitality & tourism research : JHTR ; the …
41
(
2017
)
1
,
pp. 93-127
Persistent link: https://www.econbiz.de/10011632995
Saved in:
5
A "Triple A" typology of responding to negative consumer-generated online reviews
Sparks, Beverley
;
Bradley, Graham L.
- In:
Journal of hospitality & tourism research : JHTR ; the …
41
(
2017
)
6
,
pp. 719-745
Persistent link: https://www.econbiz.de/10011736938
Saved in:
6
Antecedents of hospital brand image and the relationships with medical tourists' behavioral intention
Cham Tat Huei
;
Lim, Yet-mee
;
Nai Chiek Aik
;
Tay, …
- In:
International journal of pharmaceutical and healthcare …
10
(
2016
)
4
,
pp. 412-431
Persistent link: https://www.econbiz.de/10011643495
Saved in:
7
Antecedents and consequences of pharmacy loyalty behavior
Athavale, Amod S.
;
Banahan, Benjamin F., III
;
Bentley, …
- In:
International journal of pharmaceutical and healthcare …
9
(
2015
)
1
,
pp. 36-55
Persistent link: https://www.econbiz.de/10011302267
Saved in:
8
The influence of hotel price on perceived service quality and value in e-tourism : an empirical investigation based on online traveler reviews
Ye, Qiang
;
Li, Huiying
;
Wang, Zhisheng
;
Law, Rob
- In:
Journal of hospitality & tourism research : JHTR ; the …
38
(
2014
)
1
,
pp. 23-39
Persistent link: https://www.econbiz.de/10010252159
Saved in:
9
The effect of recovery locus attributions and service failure severity on word-of-mouth and repurchase behaviors in the hospitality industry
Swanson, Scott R.
;
Hsu, Maxwell K.
- In:
Journal of hospitality & tourism research : JHTR ; the …
35
(
2011
)
4
,
pp. 511-529
Persistent link: https://www.econbiz.de/10009385341
Saved in:
10
Psychological ownership theory : an exploratory application in the restaurant industry
Asatryan, Vahagn S.
;
Oh, Haemoon
- In:
Journal of hospitality & tourism research : JHTR ; the …
32
(
2008
)
3
,
pp. 363-386
Persistent link: https://www.econbiz.de/10003747987
Saved in:
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