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~isPartOf:"International journal of quality and service sciences"
~isPartOf:"Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education"
~subject:"Holiday behaviour"
~subject:"Service quality"
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Search: subject_exact:"Empfehlungsmarketing"
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Holiday behaviour
Service quality
Viral marketing
33
Virales Marketing
33
Consumer behaviour
21
Konsumentenverhalten
21
Internet marketing
13
Online-Marketing
13
Social Web
10
Social web
10
Customer satisfaction
9
Kundenzufriedenheit
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online reviews
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Dienstleistungsqualität
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Brand image
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eWOM
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word-of-mouth
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Law, Rob
2
Apostolopoulou, Artemisia
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Bogicevic, Vanja
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Book, Laura A.
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Bujisic, Milos
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Hsu, Maxwell K.
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Ip, Crystal
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Izquierdo-Yusta, Alicia
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Love, Curtis
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Mainardes, Emerson Wagner
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Martínez-Ruiz, María Pilar
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Papadimitriou, Dimitra
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Parsa, H. G.
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Sousa, Gerlane da Silva
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Sparks, Beverley
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Sukhu, Anupama
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Swanson, Scott R.
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Tanford, Sarah
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Turan, Aygül
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International journal of quality and service sciences
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
Journal of retailing and consumer services
26
Journal of travel and tourism marketing
25
International journal of hospitality management
23
Journal of business research : JBR
22
Tourism management : research, policies, practice
18
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
16
International journal of contemporary hospitality management
15
Journal of hospitality marketing & management
13
The journal of services marketing
9
Cogent business & management
8
Psychology & marketing
8
Service business
8
Journal of vacation marketing
6
Journal of vacation marketing : an international journal
6
Services marketing quarterly
6
The TQM journal : the international review of organizational improvement
6
The service industries journal
6
Tourism management perspectives : TMP
6
Journal of destination marketing & management
5
Tourism analysis : an interdisciplinary tourism & hospitality journal
5
European journal of marketing : EJM
4
International journal of services and operations management
4
Journal of service management
4
Journal of strategic marketing
4
Managing service quality : MSQ ; an international journal
4
Tourism and hospitality research : THR
4
Asia Pacific journal of marketing and logistics
3
International journal of leisure and tourism marketing : IJLTM
3
Journal of financial services marketing : JFSM
3
Journal of relationship marketing : innovations and enhancements for customer service, relations, and satisfaction
3
Proceedings of the ENTRENOVA - ENTerprise REsearch InNOVAtion Conference (Online)
3
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
3
Tourism review
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Administrative Sciences : open access journal
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Australasian marketing journal
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Faculty & research / Insead : working paper series
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Future Business Journal
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Health marketing quarterly
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ECONIS (ZBW)
10
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1
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10
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10
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date (newest first)
date (oldest first)
1
Quality perception of accounting firm customers
Mainardes, Emerson Wagner
;
Sousa, Gerlane da Silva
- In:
International journal of quality and service sciences
14
(
2022
)
4
,
pp. 671-691
Persistent link: https://www.econbiz.de/10013454251
Saved in:
2
It's raining complaints! : how weather factors drive consumer comments and word-of-mouth
Bujisic, Milos
;
Bogicevic, Vanja
;
Parsa, H. G.
; …
- In:
Journal of hospitality & tourism research : JHTR ; the …
43
(
2019
)
5
,
pp. 656-681
Persistent link: https://www.econbiz.de/10012053330
Saved in:
3
Online traveler reviews as social influence : price is no longer king
Book, Laura A.
;
Tanford, Sarah
;
Montgomery, Rhonda
; …
- In:
Journal of hospitality & tourism research : JHTR ; the …
42
(
2018
)
3
,
pp. 445-475
Persistent link: https://www.econbiz.de/10011900488
Saved in:
4
Destination image components and word-of-mouth intentions in urban tourism : a multigroup approach
Papadimitriou, Dimitra
;
Kaplanidou, Kyriaki
; …
- In:
Journal of hospitality & tourism research : JHTR ; the …
42
(
2018
)
4
,
pp. 503-527
Persistent link: https://www.econbiz.de/10011912230
Saved in:
5
A "Triple A" typology of responding to negative consumer-generated online reviews
Sparks, Beverley
;
Bradley, Graham L.
- In:
Journal of hospitality & tourism research : JHTR ; the …
41
(
2017
)
6
,
pp. 719-745
Persistent link: https://www.econbiz.de/10011736938
Saved in:
6
Analyzing perceived healthcare service quality on patient related outcomes
Turan, Aygül
;
Buk, Tuba Bozaykut
- In:
International journal of quality and service sciences
8
(
2016
)
4
,
pp. 478-497
Persistent link: https://www.econbiz.de/10011641323
Saved in:
7
Assessing the influence of social media on tourists' motivations and image formation of a destination
Llodra-Riera, Isabel
;
Martínez-Ruiz, María Pilar
; …
- In:
International journal of quality and service sciences
7
(
2015
)
4
,
pp. 458-482
Persistent link: https://www.econbiz.de/10011448239
Saved in:
8
The influence of hotel price on perceived service quality and value in e-tourism : an empirical investigation based on online traveler reviews
Ye, Qiang
;
Li, Huiying
;
Wang, Zhisheng
;
Law, Rob
- In:
Journal of hospitality & tourism research : JHTR ; the …
38
(
2014
)
1
,
pp. 23-39
Persistent link: https://www.econbiz.de/10010252159
Saved in:
9
Profiling the users of travel websites for planning and online experience sharing
Ip, Crystal
;
Lee, Hee
;
Law, Rob
- In:
Journal of hospitality & tourism research : JHTR ; the …
36
(
2012
)
3
,
pp. 418-426
Persistent link: https://www.econbiz.de/10009578321
Saved in:
10
The effect of recovery locus attributions and service failure severity on word-of-mouth and repurchase behaviors in the hospitality industry
Swanson, Scott R.
;
Hsu, Maxwell K.
- In:
Journal of hospitality & tourism research : JHTR ; the …
35
(
2011
)
4
,
pp. 511-529
Persistent link: https://www.econbiz.de/10009385341
Saved in:
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