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~isPartOf:"International journal of quality and service sciences"
~isPartOf:"Journal of hospitality marketing & management"
~isPartOf:"Service business"
~subject:"Innovation management"
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Search: subject:"Dienstleistungssektor"
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Innovation management
Dienstleistungssektor
88
Service industry
85
Dienstleistungsqualität
29
Service quality
29
Innovation
27
Innovationsmanagement
21
Kundenzufriedenheit
19
Customer satisfaction
18
Beziehungsmarketing
16
Services
16
Relationship marketing
15
Dienstleistung
14
Firm performance
10
Unternehmenserfolg
10
Betriebliche Wertschöpfung
8
Business services
8
Service innovation
8
Unternehmensdienstleistung
8
Value creation
8
Wissensintensives Unternehmen
7
Consumer behaviour
6
Customer integration
6
Industrie
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Knowledge-intensive industry
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Konsumentenverhalten
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Kundenintegration
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Manufacturing industries
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Taiwan
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Dienstleistungsmanagement
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EU-Staaten
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KMU
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Lieferantenmanagement
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Produktivität
5
SME
5
Supplier relationship management
5
Arbeitsverhalten
4
Beschwerdemanagement
4
Business start-up
4
Complaint management
4
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21
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Ahn, Jiseon
1
Asikainen, Anna-Leena
1
Botella-Carrubí, Dolores
1
Calisto, Maria de Lurdes
1
Cho, Insu
1
Choi, Jeongil
1
Chou, Cindy Yunhsin
1
Crevani, Lucia
1
Cáceres, Rafael
1
Dang, Van Thac
1
Geum, Youngjung
1
González-Cruz, Tomás Félix
1
Gottfridsson, Patrik
1
Guzmán Cuevas, Joaquín J.
1
Hsiao, S. L.
1
Hsu, Cathy H. C.
1
Huang, Chin Hsiu
1
Huang, Chiung-En
1
Huang, Hui-Ling
1
Jeon, Hongseok
1
Le Van Huy
1
Lee, Hakyeon
1
Li, Minglong
1
Lin, Tzu-An
1
Lin, Y. S.
1
Liu, Chih-Hsing
1
Luo, Ching-Ching
1
Mangiarotti, Giovanni
1
Nguyen, Ninh
1
Nuutinen, Maaria
1
Ojasalo, Katri
1
Palm, Kristina
1
Park, Heejun
1
Randhawa, Praneet
1
Roig-Tierno, Norat
1
Sarkar, Soumodip
1
Schilling, Annika
1
Shih, Ivan
1
Stålhammar, Anna
1
Tai, Yang-Fei
1
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International journal of quality and service sciences
Journal of hospitality marketing & management
Service business
The service industries journal
39
Journal of business research : JBR
25
International journal of innovation management
21
International journal of services technology and management
12
International journal of production economics
11
The journal of business & industrial marketing
11
Economics of innovation and new technology
9
Industrial marketing management : the international journal for industrial and high-tech firms
9
Innovationsmanagement in der Serviceindustrie : Grundlagen, Praxisbeispiele und Perspektiven
9
Technovation : the international journal of technological innovation, entrepreneurship and technology management
9
International journal of business innovation and research
7
The journal of services marketing
7
European journal of innovation management : EJIM
6
Industry and innovation
6
Innovation: organization & management : IOM
6
International journal of innovation and technology management
6
International journal of technology management : IJTM
6
Research policy : policy, management and economic studies of science, technology and innovation
6
SpringerLink / Bücher
6
Technological forecasting & social change : an international journal
6
Journal of innovation & knowledge : JIK
5
Service innovation : organizational responses to technological opportunities & market imperatives
5
Technology analysis & strategic management
5
IEEE transactions on engineering management : EM
4
International journal of innovation management : IJIM
4
Journal of open innovation : technology, market, and complexity
4
Journal of service research : JSR
4
African journal of science, technology, innovation and development : AJSTID
3
Business horizons
3
CASE network studies & analyses
3
Creativity and innovation management
3
Emerging markets finance & trade : a journal of the Society for the Study of Emerging Markets
3
Industrial and corporate change
3
International journal of business excellence
3
International journal of business innovation and research : IJBIR
3
International journal of contemporary hospitality management
3
International journal of hospitality management
3
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ECONIS (ZBW)
21
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1
Effects of customer relationship management on service innovation : moderating role of managers' risk-taking behavior and interaction frequency
Randhawa, Praneet
- In:
Journal of hospitality marketing & management
33
(
2024
)
2
,
pp. 190-207
Persistent link: https://www.econbiz.de/10014511800
Saved in:
2
Effects of internal strategic resources and capabilities on service innovation
Dang, Van Thac
;
Wang, Jianming
;
Le Van Huy
;
Nguyen, Ninh
- In:
Journal of hospitality marketing & management
33
(
2024
)
1
,
pp. 112-144
Persistent link: https://www.econbiz.de/10014438605
Saved in:
3
The contingent impacts of dynamic service innovation capabilities on firm performance
Zhan, Jun
;
Zhang, Shun
;
Trimi, Silvana
- In:
Service business
17
(
2023
)
4
,
pp. 819-849
Persistent link: https://www.econbiz.de/10014504649
Saved in:
4
Exploring perceived innovation in building customers' patronizing behavior in the food delivery service context
Ahn, Jiseon
- In:
International journal of quality and service sciences
14
(
2022
)
2
,
pp. 258-273
Persistent link: https://www.econbiz.de/10013330615
Saved in:
5
Technology- or human-related service innovation? : enhancing customer satisfaction, delight, and loyalty in the hospitality industry
Tai, Yang-Fei
;
Wang, Yi-Chieh
;
Luo, Ching-Ching
- In:
Service business
15
(
2021
)
4
,
pp. 667-694
Persistent link: https://www.econbiz.de/10012794106
Saved in:
6
Impacts of social capital and knowledge acquisition on service innovation : an integrated empirical analysis of the role of shared values
Huang, Chiung-En
;
Liu, Chih-Hsing
- In:
Journal of hospitality marketing & management
28
(
2019
)
5
,
pp. 645-664
Persistent link: https://www.econbiz.de/10012176679
Saved in:
7
Quality management as a driver of innovation in the service industry
González-Cruz, Tomás Félix
;
Roig-Tierno, Norat
; …
- In:
Service business
12
(
2018
)
3
,
pp. 505-524
Persistent link: https://www.econbiz.de/10011915130
Saved in:
8
Organizational intellectual capital and its relation to frontline service employee innovative behavior : consumer value co-creation behavior as a moderator
Chou, Cindy Yunhsin
;
Huang, Chin Hsiu
;
Lin, Tzu-An
- In:
Service business
12
(
2018
)
4
,
pp. 663-684
Persistent link: https://www.econbiz.de/10011919758
Saved in:
9
Customer participation in services and its effect on employee innovative behavior
Li, Minglong
;
Hsu, Cathy H. C.
- In:
Journal of hospitality marketing & management
26
(
2017
)
2
,
pp. 164-185
Persistent link: https://www.econbiz.de/10011669773
Saved in:
10
Open innovation and growth in IT sector
Asikainen, Anna-Leena
;
Mangiarotti, Giovanni
- In:
Service business
11
(
2017
)
1
,
pp. 45-68
Persistent link: https://www.econbiz.de/10011722449
Saved in:
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