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~isPartOf:"International journal of quality and service sciences"
~isPartOf:"Journal of operations management"
~language:"eng"
~subject:"Krankenhaus"
~subject:"Prozessmanagement"
~subject:"Unternehmenserfolg"
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Krankenhaus
Prozessmanagement
Unternehmenserfolg
Quality management
128
Qualitätsmanagement
128
Dienstleistungsqualität
35
Service quality
35
Product quality
14
Produktqualität
14
Customer satisfaction
13
Kundenzufriedenheit
13
Lieferkette
11
Supply chain
11
USA
11
United States
11
Business process management
10
Gesundheitswesen
10
Health care
10
Health care system
10
Hospital
10
Innovation
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Schweden
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Sweden
10
Firm performance
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Gesundheitsversorgung
9
Lean Management
9
Lean management
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Organisatorischer Wandel
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Organizational change
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Standardisierung
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Standardization
9
Consumer behaviour
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Innovation management
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Innovationsmanagement
8
Konsumentenverhalten
8
Beziehungsmarketing
7
Bibliometrics
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Bibliometrie
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Industrie
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Lean Production
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24
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3
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3
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English
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McFadden, Kathleen L.
3
Ahire, Sanjay L.
2
Boyer, Kenneth K.
2
Gardner, John W.
2
Nair, Anand
2
Swink, Morgan
2
Albuquerque, António
1
Biryukova, Lyudmila
1
Buk, Tuba Bozaykut
1
Chiozza, Maria Laura
1
Crema, Maria
1
Dahlgaard-Park, Su Mi
1
Deng, Yujia
1
Ding, Xin
1
Dobrzykowski, David D.
1
Douglas, Thomas J.
1
Dreyfus, Paul
1
Fredendall, Lawrence D.
1
Fullerton, Rosemary R.
1
Goldstein, Susan Meyer
1
Golmohammadi, Davood
1
Gowen, Charles, III.
1
Gray, John V.
1
Habermann, Marco
1
He, Zhen
1
Henagan, Stephanie C.
1
Iossifova, Albena R.
1
Jacobs, Brian W.
1
Jayaram, Jayanth
1
Jin, Haizhe
1
Kajihara, Chisato
1
Kaneko, Massaki
1
Kennedy, Frances A.
1
Mackelprang, Alan W.
1
Malhotra, Manoj K.
1
Mellat-Parasat, Mahour
1
Miller, Jason W.
1
Moeller, Sara B.
1
Munechika, Masahiko
1
Narasimhan, Ram
1
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International journal of quality and service sciences
Journal of operations management
International journal of productivity and quality management : IJPQM
97
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
84
International journal of quality & reliability management
79
The TQM journal : the international review of organizational improvement
79
International journal of production research
64
Total quality management & business excellence
62
Quality management journal : QMJ
47
International journal of six sigma and competitive advantage : IJSSCA
42
International journal of production economics
36
Business process management journal
30
Health care management review : HCM review
27
Journal of health organization and management
25
International journal of process management and benchmarking : IJPMB
20
The international journal of productivity and performance management : IJPPM
17
International journal of business excellence
16
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
16
Journal of industrial engineering and management : JIEM
15
International journal of services and operations management
14
Benchmarking : an international journal ; BIJ
13
IEEE transactions on engineering management : EM
11
International journal of hospitality management
11
Amfiteatru economic : an economic and business research periodical
9
The international journal of productivity and performance management
9
International journal of business excellence : IJBEX
8
Operations management research : OMR ; advancing practice through theory
8
Pakistan journal of commerce and social sciences
8
International journal of operations & production management
7
Journal of management research
7
Service business
7
World class applications of Six Sigma : [real world examples of success]
7
Benchmarking : an international journal
6
Cogent business & management
6
European research studies
6
International journal of business process integration and management : IJBPIM
6
Management science : journal of the Institute for Operations Research and the Management Sciences
6
Production and operations management : an international journal of the Production and Operations Management Society
6
Economic research
5
European journal of industrial engineering : EJIE
5
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ECONIS (ZBW)
24
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1
Russian government quality award : 25 years towards organizational excellence
Salimova, Tatiana
;
Dahlgaard-Park, Su Mi
;
Biryukova, …
- In:
International journal of quality and service sciences
14
(
2022
)
1
,
pp. 54-64
Persistent link: https://www.econbiz.de/10012884461
Saved in:
2
Quality management practices and their effects on the performance of public hospitals
Xiong, Jingjing
;
He, Zhen
;
Deng, Yujia
;
Zhang, Min
; …
- In:
International journal of quality and service sciences
9
(
2017
)
3/4
,
pp. 383-401
Persistent link: https://www.econbiz.de/10011772138
Saved in:
3
A method for diagnosing healthcare provision process based on failure cases
Kaneko, Massaki
- In:
International journal of quality and service sciences
8
(
2016
)
3
,
pp. 334-344
Persistent link: https://www.econbiz.de/10011623953
Saved in:
4
Analyzing perceived healthcare service quality on patient related outcomes
Turan, Aygül
;
Buk, Tuba Bozaykut
- In:
International journal of quality and service sciences
8
(
2016
)
4
,
pp. 478-497
Persistent link: https://www.econbiz.de/10011641323
Saved in:
5
Examining pathways to safety and financial performance in hospitals : a study of lean in professional service operations
Dobrzykowski, David D.
;
McFadden, Kathleen L.
; …
- In:
Journal of operations management
42/43
(
2016
),
pp. 39-51
Persistent link: https://www.econbiz.de/10011492306
Saved in:
6
Linking business strategy to service failures and financial performance : empirical evidence from the U.S. domestic airline industry
Mellat-Parasat, Mahour
;
Golmohammadi, Davood
;
McFadden, …
- In:
Journal of operations management
38
(
2015
),
pp. 14-24
Persistent link: https://www.econbiz.de/10011416927
Saved in:
7
How firm innovativeness and unexpected product reliability failures affect profitability
Mackelprang, Alan W.
;
Habermann, Marco
;
Swink, Morgan
- In:
Journal of operations management
38
(
2015
),
pp. 71-86
Persistent link: https://www.econbiz.de/10011416935
Saved in:
8
Operational and strategic information processing : complementing healthcare IT infrastructure
Gardner, John W.
;
Boyer, Kenneth K.
;
Gray, John V.
- In:
Journal of operations management
33/33
(
2015
),
pp. 123-139
Persistent link: https://www.econbiz.de/10010505024
Saved in:
9
The impact of service design and process management on clinical quality : an exploration of synergetic effects
Ding, Xin
- In:
Journal of operations management
36
(
2015
),
pp. 103-114
Persistent link: https://www.econbiz.de/10011308412
Saved in:
10
Translating the EFQM model into the courts
Sá, Patrícia Moura
;
Albuquerque, António
- In:
International journal of quality and service sciences
7
(
2015
)
2/3
,
pp. 230-244
Persistent link: https://www.econbiz.de/10011400697
Saved in:
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