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~isPartOf:"International journal of quality and service sciences"
~isPartOf:"Socio-economic planning sciences : the international journal of public sector decision-making"
~subject:"Krankenhaus"
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Krankenhaus
Patienten
20
Patients
20
Hospital
15
Gesundheitsversorgung
13
Health care
13
Dienstleistungsqualität
8
Service quality
8
Customer satisfaction
7
Kundenzufriedenheit
7
Patient satisfaction
5
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4
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Management-Informationssystem
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Public hospital
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Quality management
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Qualitätsmanagement
2
Relationship marketing
2
Scheduling problem
2
Scheduling-Verfahren
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Anand, Byram
1
Armstrong, Anona
1
Bagattini, Michael
1
Bashir, Irfan
1
Berta, Paolo
1
Bokhorst, Jos A. C.
1
Borges, Ana
1
Buk, Tuba Bozaykut
1
Camminatiello, Ida
1
Carneiro, Davide
1
Carvalho, Mariana
1
Chakraborty, Santanu
1
Cildoz, Marta
1
D'Ambra, Antonello
1
Di Pietro, Laura
1
Fiakpa, Ernest Afene
1
Guerriero, Carla
1
Guglielmetti Mugion, Roberta
1
Guimarães, Miguel
1
Guneş, Evrim D.
1
Ibarra, Amaia
1
Jin, Haizhe
1
Jungo, Katharina Tabea
1
Kajihara, Chisato
1
Kılıç, Hakan
1
Lawley, Mark
1
Levaggi, Rosella
1
Lotfi, Vahid
1
Lucadamo, Antonio
1
Maia, Miguel
1
Mallor, Fermin
1
Meier, Rahel
1
Munechika, Masahiko
1
Musella, Flaminia
1
Muthuraman, Kumar
1
Naik, J. Rama Krishna
1
Nguyen, Thu-Huong
1
Prybutok, Victor R.
1
Raharjo, Hendry
1
Richards, Rhonda J.
1
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International journal of quality and service sciences
Socio-economic planning sciences : the international journal of public sector decision-making
Health care management science
59
Health care management review : HCM review
50
Journal of health organization and management
32
European journal of operational research : EJOR
28
Journal of health economics
21
Working paper / National Bureau of Economic Research, Inc.
20
Health care management science : a new journal serving the international health care management community
18
Health economics
18
NBER working paper series
17
Health marketing quarterly
16
Production and operations management : an international journal of the Production and Operations Management Society
16
Production and operations management : the flagship research journal of the Production and Operations Management Society
15
SpringerLink / Bücher
15
The TQM journal : the international review of organizational improvement
15
Quality management journal : QMJ
14
The European journal of health economics : HEPAC ; health economics in prevention and care
14
Krankenhausmanagement : Strategien, Konzepte, Methoden
13
Manufacturing & service operations management : M & SOM
12
NBER Working Paper
12
Patientenorientierung im Krankenhaus
12
International journal of production research
11
Management science : journal of the Institute for Operations Research and the Management Sciences
11
Computers & operations research : and their applications to problems of world concern ; an international journal
10
International journal of pharmaceutical and healthcare marketing : IJPHM
10
Health economics review
9
International journal of production economics
9
Omega : the international journal of management science
9
Journal of the Operational Research Society : OR
8
Business process management journal
7
International journal of productivity and quality management : IJPQM
7
Journal of Contemporary Issues in Business and Government
7
Journal of the Operational Research Society
7
Marktorientiertes Management
7
Ruhr economic papers
7
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
7
CHE research paper
6
Decision sciences : DS
6
Discussion paper series / IZA
6
International journal of hospitality management
6
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ECONIS (ZBW)
15
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1
Cost-effectiveness of a medication review intervention for general practitioners and their multimorbid older patients with polypharmacy
Jungo, Katharina Tabea
;
Salari, Paola
;
Meier, Rahel
; …
- In:
Socio-economic planning sciences : the international …
92
(
2024
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014529148
Saved in:
2
Patient adherence in healthcare operations : a narrative review
Kılıç, Hakan
;
Guneş, Evrim D.
- In:
Socio-economic planning sciences : the international …
91
(
2024
),
pp. 1-14
Persistent link: https://www.econbiz.de/10014528761
Saved in:
3
Predicting and explaining absenteeism risk in hospital patients before and during COVID-19
Borges, Ana
;
Carvalho, Mariana
;
Maia, Miguel
; …
- In:
Socio-economic planning sciences : the international …
87
(
2023
)
2
,
pp. 1-14
Persistent link: https://www.econbiz.de/10014317453
Saved in:
4
Assessing service quality and the perceptual difference between employees and patients of public hospitals in a developing country
Fiakpa, Ernest Afene
;
Nguyen, Thu-Huong
;
Armstrong, Anona
- In:
International journal of quality and service sciences
14
(
2022
)
3
,
pp. 402-420
Persistent link: https://www.econbiz.de/10013361610
Saved in:
5
Hospitals' strategic behaviours and patient mobility : evidence from Italy
Berta, Paolo
;
Guerriero, Carla
;
Levaggi, Rosella
- In:
Socio-economic planning sciences : the international …
77
(
2021
),
pp. 1-15
Persistent link: https://www.econbiz.de/10012649272
Saved in:
6
A statistical model for evaluating the patient satisfaction
Lucadamo, Antonio
;
Camminatiello, Ida
;
D'Ambra, Antonello
- In:
Socio-economic planning sciences : the international …
73
(
2021
),
pp. 1-7
Persistent link: https://www.econbiz.de/10012496488
Saved in:
7
Coping with stress in emergency department physicians through improved patient-flow management
Cildoz, Marta
;
Ibarra, Amaia
;
Mallor, Fermin
- In:
Socio-economic planning sciences : the international …
71
(
2020
),
pp. 1-12
Persistent link: https://www.econbiz.de/10012257768
Saved in:
8
Acute medical unit design : the impact of rearranged patient flows
Bokhorst, Jos A. C.
;
Vaart, Jacob Taco van der
- In:
Socio-economic planning sciences : the international …
62
(
2018
),
pp. 75-83
Persistent link: https://www.econbiz.de/10011849676
Saved in:
9
Reconciling internal and external satisfaction through probabilistic graphical models : an empirical study
Musella, Flaminia
;
Guglielmetti Mugion, Roberta
; …
- In:
International journal of quality and service sciences
9
(
2017
)
3/4
,
pp. 347-370
Persistent link: https://www.econbiz.de/10011772125
Saved in:
10
Analyzing perceived healthcare service quality on patient related outcomes
Turan, Aygül
;
Buk, Tuba Bozaykut
- In:
International journal of quality and service sciences
8
(
2016
)
4
,
pp. 478-497
Persistent link: https://www.econbiz.de/10011641323
Saved in:
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