//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~isPartOf:"International journal of quality and service sciences"
~subject:"Corporate Social Responsibility"
~subject:"Kundenzufriedenheit"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject:"Customer loyalty"
Narrow search
Delete all filters
| 3 applied filters
Year of publication
From:
To:
Subject
All
Corporate Social Responsibility
Kundenzufriedenheit
Beziehungsmarketing
6
Consumer behaviour
6
Customer loyalty
6
Customer satisfaction
6
Konsumentenverhalten
6
Relationship marketing
6
Dienstleistungsqualität
4
Service quality
4
Bank
2
Air passenger transport
1
Air transport
1
Airline
1
Airline industry
1
Bank reputation
1
Banking industry
1
Banking sector
1
Brunei
1
Confidence
1
Corporate image
1
Corporate reputation
1
Customer engagement
1
Customer experience
1
Customer retention
1
Customer trust
1
Digital banking
1
Digitalisierung
1
Digitization
1
E-commerce
1
Einzelhandel
1
Electronic Banking
1
Electronic Commerce
1
Electronic banking
1
Ethiopia
1
Financial performance
1
Firmenimage
1
Fluggesellschaft
1
Gamification
1
Greece
1
Griechenland
1
more ...
less ...
Online availability
All
Undetermined
4
Type of publication
All
Article
5
Type of publication (narrower categories)
All
Article in journal
5
Aufsatz in Zeitschrift
5
Conference paper
2
Konferenzbeitrag
2
Language
All
English
5
Author
All
Beduschi, Eliane Fátima Strapazzon
1
Biswas, Abhijeet
1
Bouranta, Nancy
1
Clemes, Michael D.
1
Dean, David
1
Diyana Maslina Hj Ahady
1
Hapsari, Raditha
1
Jaiswal, Deepak
1
Kant, Rishi
1
Koutsothanassi, Eleni
1
Leong, Vai Shiem
1
Marcon, Margarete de Fátima
1
Nazlida Muhamad
1
Psomas, Evangelos
1
Silva, Júlio Cesar da
1
Tontini, Gerson
1
Zanin, Elis Regina Mulinari
1
more ...
less ...
Published in...
All
International journal of quality and service sciences
Journal of retailing and consumer services
36
The service industries journal
14
Journal of business research : JBR
13
Cogent business & management
12
International journal of contemporary hospitality management
12
International journal of hospitality management
12
Journal of hospitality marketing & management
11
The TQM journal : the international review of organizational improvement
10
Asia Pacific journal of marketing and logistics
8
Services marketing quarterly
8
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
8
The international journal of bank marketing : IJBM
7
The journal of services marketing
7
International journal of quality & reliability management
6
Journal of open innovation : technology, market, and complexity
6
Journal of the Academy of Marketing Science
6
Psychology & marketing
6
Service business
6
International journal of business information systems : IJBIS
5
International journal of electronic customer relationship management : IJECRM
5
Journal of Asian finance, economics and business : JAFEB
5
Journal of Islamic marketing
5
Journal of relationship marketing : innovations and enhancements for customer service, relations, and satisfaction
5
Journal of service management
5
Journal of strategic marketing
5
Total quality management & business excellence
5
Tourism management : research, policies, practice
5
ASEAN marketing journal : Association of Southeast Asian Nations marketing journal
4
European journal of marketing : EJM
4
International journal of business excellence : IJBEX
4
International journal of electronic marketing and retailing : IJEMR
4
International journal of services and operations management
4
International journal of services and operations management : IJSOM
4
Inventi impact: retailing & consumer services
4
Journal for global business advancement : JGBA
4
Journal of financial services marketing
4
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
4
Journal of marketing analytics : JMA
4
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
4
more ...
less ...
Source
All
ECONIS (ZBW)
5
Showing
1
-
5
of
5
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Investigating service innovation, bank reputation and customer trust : evidence from Indian retail banking
Biswas, Abhijeet
;
Jaiswal, Deepak
;
Kant, Rishi
- In:
International journal of quality and service sciences
14
(
2022
)
1
,
pp. 1-17
Persistent link: https://www.econbiz.de/10012884470
Saved in:
2
Corporate image as an enabler of customer retention
Leong, Vai Shiem
;
Diyana Maslina Hj Ahady
;
Nazlida Muhamad
- In:
International journal of quality and service sciences
14
(
2022
)
3
,
pp. 486-503
Persistent link: https://www.econbiz.de/10013361627
Saved in:
3
The impact of service quality, customer engagement and selected marketing constructs on airline passenger loyalty
Hapsari, Raditha
;
Clemes, Michael D.
;
Dean, David
- In:
International journal of quality and service sciences
9
(
2017
)
1
,
pp. 21-40
Persistent link: https://www.econbiz.de/10011650501
Saved in:
4
Examining the relationships among service features,
customer
loyalty
and switching barriers in the Greek banking sector
Koutsothanassi, Eleni
;
Bouranta, Nancy
;
Psomas, Evangelos
- In:
International journal of quality and service sciences
9
(
2017
)
3/4
,
pp. 425-440
Persistent link: https://www.econbiz.de/10011772150
Saved in:
5
Nonlinear impact of online retail characteristics on customer satisfaction and loyalty
Tontini, Gerson
;
Silva, Júlio Cesar da
;
Beduschi, …
- In:
International journal of quality and service sciences
7
(
2015
)
2/3
,
pp. 152-169
Persistent link: https://www.econbiz.de/10011400401
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->