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~isPartOf:"International journal of research in marketing : IJRM ; official journal of the European Marketing Academy"
~isPartOf:"Management science : journal of the Institute for Operations Research and the Management Sciences"
~subject:"Internet marketing"
~subject:"Konsumentenverhalten"
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Search: subject_exact:"Wechselkosten"
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Internet marketing
Konsumentenverhalten
Switching behaviour
13
Wechselverhalten
13
Consumer behaviour
6
Theorie
4
Theory
4
Customer satisfaction
3
Dienstleistungsqualität
3
Kundenzufriedenheit
3
Service quality
3
switching costs
3
Beziehungsmarketing
2
Preismanagement
2
Pricing strategy
2
Relationship marketing
2
switching cost
2
Agency theory
1
Agent-based modeling
1
Agentenbasierte Modellierung
1
Aktienrückkauf
1
Asymmetric information
1
Asymmetrische Information
1
Bank
1
Bank lending
1
Bayes-Statistik
1
Bayesian inference
1
Bayesian methods
1
Competition
1
Contract
1
Contract theory
1
Control theory
1
Cost management
1
Credit rating
1
Credit risk
1
Customer defection
1
Decision under uncertainty
1
Dienstleistungssektor
1
Distribution channel
1
Dynamic programming
1
Dynamische Optimierung
1
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Article
6
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6
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English
6
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Abolfathi, Niloofar
1
Blut, Markus
1
Campbell, Dennis W.
1
Chan, Tat
1
Cosguner, Koray
1
Frei, Frances
1
Frennea, Carly M.
1
Hauser, John R.
1
Kolos, Krisztina
1
Liberali, Guilherme
1
Mittal, Vikas
1
Mothersbaugh, David L.
1
Santamaria, Simone
1
Seetharaman, Seethu
1
Somosi, Agnes
1
Stiassny, Alfred
1
Urban, Glen L.
1
Warlop, Luk
1
Williams, Charles
1
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International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
Management science : journal of the Institute for Operations Research and the Management Sciences
Information economics and policy : IEP
8
International journal of industrial organization
6
Journal of business research : JBR
6
Journal of retailing and consumer services
6
CESifo working papers
5
Telecommunications policy : the international journal of digital economy, data sciences and new media
5
Journal of marketing research : JMR
4
The journal of services marketing
4
The service industries journal
4
Bank of England Working Paper
3
Bank- und Finanzwirtschaftliche Forschung: Diskussionsbeiträge des Lehrstuhls für Betriebswirtschaftslehre, insbesondere Finanzwirtschaft, Universität Bamberg
3
Discussion paper / Centre for Economic Policy Research
3
Diskussionsbeiträge - Bank- und Finanzwirtschaftliche Forschung (BAFIFO)
3
Gabler Edition Wissenschaft
3
Inventi impact: retailing & consumer services
3
Journal of consumer behaviour : an international research review
3
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
3
Journal of industry, competition and trade
3
Journal of retailing
3
Journal of service management
3
Managing service quality : MSQ ; an international journal
3
Marketing letters : a journal of research in marketing
3
Marketing science
3
Preprints of the Max Planck Institute for Research on Collective Goods
3
The energy journal
3
Working paper / National Bureau of Economic Research, Inc.
3
DICE discussion paper
2
Discussion paper
2
Discussion papers / CEPR
2
Diskussionsschriften / Universität Bern, Departement Volkswirtschaftlehre
2
Economics letters
2
Essays in industrial organization and asset allocation
2
European Sport management quarterly : ESMQ
2
Global business review
2
Information systems research : ISR
2
International journal of bank marketing
2
International journal of business information systems : IJBIS
2
International journal of production economics
2
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ECONIS (ZBW)
6
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date (oldest first)
1
How does firm scope depend on customer switching costs? : evidence from mobile telecommunications markets
Abolfathi, Niloofar
;
Santamaria, Simone
;
Williams, Charles
- In:
Management science : journal of the Institute for …
68
(
2022
)
1
,
pp. 316-332
Persistent link: https://www.econbiz.de/10012821166
Saved in:
2
Customer defection due to service elimination and post-elimination customer behavior : an empirical investigation in telecommunications
Somosi, Agnes
;
Stiassny, Alfred
;
Kolos, Krisztina
; …
- In:
International journal of research in marketing : IJRM ; …
38
(
2021
)
4
,
pp. 915-934
Persistent link: https://www.econbiz.de/10013191810
Saved in:
3
Dynamic pricing in a distribution channel in the presence of switching costs
Cosguner, Koray
;
Chan, Tat
;
Seetharaman, Seethu
- In:
Management science : journal of the Institute for …
64
(
2018
)
3
,
pp. 1212-1229
Persistent link: https://www.econbiz.de/10011847194
Saved in:
4
How procedural, financial and relational switching costs affect customer satisfaction, repurchase intentions, and repurchase behavior : a meta-analysis
Blut, Markus
;
Frennea, Carly M.
;
Mittal, Vikas
; …
- In:
International journal of research in marketing : IJRM ; …
32
(
2015
)
2
,
pp. 226-229
Persistent link: https://www.econbiz.de/10011337495
Saved in:
5
Website Morphing 2.0 : switching costs, partial exposure, random exit, and when to morph
Hauser, John R.
;
Liberali, Guilherme
;
Urban, Glen L.
- In:
Management science : journal of the Institute for …
60
(
2014
)
6
,
pp. 1594-1616
Persistent link: https://www.econbiz.de/10010381857
Saved in:
6
Cost structure, customer profitability, and retention implications of self-service distribution channels : evidence from customer behavior in an online banking channel
Campbell, Dennis W.
;
Frei, Frances
- In:
Management science : journal of the Institute for …
56
(
2010
)
1
,
pp. 4-24
Persistent link: https://www.econbiz.de/10003946147
Saved in:
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