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~isPartOf:"International journal of retail & distribution management"
~isPartOf:"Technological forecasting & social change : an international journal"
~subject:"Dienstleistungsqualität"
~subject:"Mobile communications"
~subject:"Social web"
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Dienstleistungsqualität
Mobile communications
Social web
Customer value
16
Kundenwert
16
Beziehungsmarketing
11
Relationship marketing
11
Betriebliche Wertschöpfung
8
Value creation
8
Consumer behaviour
7
Konsumentenverhalten
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Customer integration
6
Kundenintegration
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Value co-creation
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Markenführung
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Service quality
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Social Web
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Digitalisierung
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Einzelhandel
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Electronic Commerce
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Marketing management
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Marketing theory
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Marketingmanagement
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Marketingtheorie
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Mobile Business
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Caputa, Wiesława
2
Amegbe, Hayford
1
Bressolles, Grégory
1
Böhm, Markus
1
Chen, Lihan
1
Chen, Shih-Chih
1
Deans, Kenneth R.
1
Durrieu, Francois
1
Dzandu, Michael D.
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Eid, Riyad
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El-Adly, Mohammed Ismail
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Gao, Yanhuan
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Gewald, Heiko
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Hanu, Charles
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Huang, Youlin
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Kim, Leehee
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Krawczyk-Sokolowska, Izabela
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Krawczyk-Sokołowska, Izabela
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Krcmar, Helmut
1
Lee, Sungjoo
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Lin, Chieh-Peng
1
Pierscieniak, Agata
1
Schulz, Thomas
1
Song, Jinzhu
1
Song, Kisik
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Yun, Siyeong
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Zimmermann, Sina
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International journal of retail & distribution management
Technological forecasting & social change : an international journal
Journal of business research : JBR
19
Journal of retailing and consumer services
17
International journal of hospitality management
14
The service industries journal
12
Journal of service management
7
Journal of service research : JSR
7
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
7
Industrial marketing management : the international journal for industrial and high-tech firms
6
International journal of contemporary hospitality management
6
Journal of hospitality and tourism insights
6
Service business
6
The journal of services marketing
6
Journal of strategic marketing
5
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
5
The TQM journal : the international review of organizational improvement
5
International journal of services and operations management
4
Journal of air transport management
4
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
4
Journal of service theory and practice : JSTP
4
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
3
International journal of electronic customer relationship management : IJECRM
3
International journal of services, economics and management
3
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
3
Journal of travel and tourism marketing
3
Management decision : MD
3
Tourism management : research, policies, practice
3
Australasian marketing journal
2
Cogent business & management
2
Electronic markets : the international journal on networked business
2
Faculty & research / Insead : working paper series
2
Information technology and management
2
International journal of consumer studies
2
International journal of internet marketing and advertising : IJIMA
2
International journal of productivity and quality management : IJPQM
2
Journal of business economics and management
2
Journal of customer behaviour
2
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
2
Journal of hospitality marketing & management
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ECONIS (ZBW)
9
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1
Being friendly and competent : service robots' proactive behavior facilitates customer value co-creation
Song, Jinzhu
;
Gao, Yanhuan
;
Huang, Youlin
;
Chen, Lihan
- In:
Technological forecasting & social change : an …
196
(
2023
),
pp. 1-11
Persistent link: https://www.econbiz.de/10014476984
Saved in:
2
Awareness of network security and customer value : the company and customer perspective
Krawczyk-Sokołowska, Izabela
;
Caputa, Wiesława
- In:
Technological forecasting & social change : an …
190
(
2023
),
pp. 1-15
Persistent link: https://www.econbiz.de/10014441438
Saved in:
3
Gamification of mobile money payment for generating customer value in emerging economies : the social impact theory perspective
Dzandu, Michael D.
;
Hanu, Charles
;
Amegbe, Hayford
- In:
Technological forecasting & social change : an …
185
(
2022
),
pp. 1-14
Persistent link: https://www.econbiz.de/10014233652
Saved in:
4
Investigating new design concepts based on customer value and patent data : the case of a future mobility door
Song, Kisik
;
Yun, Siyeong
;
Kim, Leehee
;
Lee, Sungjoo
- In:
Technological forecasting & social change : an …
184
(
2022
),
pp. 1-14
Persistent link: https://www.econbiz.de/10013541828
Saved in:
5
Value co-creation and co-destruction in service ecosystems : the case of the Reach Now app
Schulz, Thomas
;
Zimmermann, Sina
;
Böhm, Markus
; …
- In:
Technological forecasting & social change : an …
170
(
2021
),
pp. 1-19
Persistent link: https://www.econbiz.de/10012805535
Saved in:
6
The potential of web awareness as a determinant of dually defined customer value
Caputa, Wiesława
;
Krawczyk-Sokolowska, Izabela
; …
- In:
Technological forecasting & social change : an …
163
(
2021
),
pp. 1-16
Persistent link: https://www.econbiz.de/10012667162
Saved in:
7
Dimensions of the perceived value of malls : Muslim shoppers' perspective
El-Adly, Mohammed Ismail
;
Eid, Riyad
- In:
International journal of retail & distribution management
45
(
2017
)
1
,
pp. 40-56
Persistent link: https://www.econbiz.de/10011621614
Saved in:
8
An examination of the online service-profit chain
Bressolles, Grégory
;
Durrieu, Francois
;
Deans, Kenneth R.
- In:
International journal of retail & distribution management
43
(
2015
)
8
,
pp. 727-751
Persistent link: https://www.econbiz.de/10011443498
Saved in:
9
The impact of customer experience and perceived value on sustainable social relationship in blogs : an empirical study
Chen, Shih-Chih
;
Lin, Chieh-Peng
- In:
Technological forecasting & social change : an …
96
(
2015
),
pp. 40-50
Persistent link: https://www.econbiz.de/10011532118
Saved in:
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