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~isPartOf:"International journal of retail and distribution management"
~subject:"Consumer behaviour"
~subject:"Customer satisfaction"
~subject:"Internet marketing"
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Search: subject:"Beziehungsmarketing"
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Consumer behaviour
Customer satisfaction
Internet marketing
Beziehungsmarketing
46
Relationship marketing
46
Konsumentenverhalten
42
Einzelhandel
29
Retail trade
29
Kundenzufriedenheit
12
Online retailing
12
Online-Handel
12
Dienstleistungsqualität
9
Service quality
9
Brand management
8
Markenführung
8
Brand
7
Brand image
7
Customer experience
7
Markenartikel
7
Markenimage
7
Retail
7
Multichannel strategy
6
Multikanalvertrieb
6
Online-Marketing
5
Brand loyalty
4
Distribution channel
4
E-commerce
4
Electronic Commerce
4
Emotion
4
Social Web
4
Social web
4
Vertriebsweg
4
Virtual reality
4
Virtuelle Realität
4
Augmented reality
3
Bibliometrics
3
Bibliometrie
3
Customer engagement
3
Customer integration
3
Data protection
3
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39
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4
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40
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40
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40
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English
43
Author
All
Diallo, Mbaye Fall
2
Dias, Joana Carmo
2
Lim, Heejin
2
Lyu, Jewon
2
Sengupta, Aniket
2
Silva, Susana C.
2
Agárdi, Irma
1
Ahmad, Hassan
1
Ali, Fayaz
1
Ali, Saqib
1
Alisara Rungnontarat Charinsarn
1
Alt, Mónika-Anetta
1
Arora, Vibha
1
Ben Taieb, Seifeddine
1
Bonfanti, Angelo
1
Boutsouki, Christina
1
Braga, Beatriz
1
Bremer, Phil
1
Brunetti, Federico
1
Butori, Raphaëlle
1
Butt, Asad
1
Campbell, Jeffrey
1
Cao, Lanlan
1
Carvalho, João M. S.
1
Cavender, RayeCarol
1
Chatzipanagiotou, Kalliopi
1
Chatzopoulou, Evi
1
Chung, Seh Woong
1
Cruz Roche, Ignacio
1
De La Martiniere Petroll, Martin
1
Disse, Isabel Kittyma
1
Duarte, André Luís de Castro Moura
1
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1
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1
Fang, Eddy
1
Faria, Sílvia
1
Flacandji, Michaël
1
Fota, Anne
1
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1
Gil Saura, Irene
1
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Published in...
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International journal of retail and distribution management
Journal of retailing and consumer services
513
Journal of business research : JBR
402
International journal of hospitality management
213
The journal of services marketing
165
The journal of product & brand management
103
Industrial marketing management : the international journal for industrial and high-tech firms
102
The service industries journal
102
Journal of hospitality marketing & management
95
Journal of the Academy of Marketing Science
94
International journal of contemporary hospitality management
89
Journal of travel and tourism marketing
87
Cogent business & management
84
Asia Pacific journal of marketing and logistics
83
The journal of brand management : an international journal
83
Psychology & marketing
82
Journal of strategic marketing
79
Tourism management : research, policies, practice
75
Journal of retailing
74
Journal of service management
71
Journal of marketing
69
Journal of service research : JSR
69
Marketing intelligence & planning
64
European journal of marketing : EJM
62
Services marketing quarterly
60
International journal of internet marketing and advertising : IJIMA
58
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
58
Service business
58
SpringerLink / Bücher
58
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
58
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
56
International journal of retail & distribution management
53
International journal of electronic customer relationship management : IJECRM
52
International journal of electronic marketing and retailing : IJEMR
52
The international review of retail, distribution and consumer research
52
The journal of business & industrial marketing
52
The international journal of bank marketing : IJBM
51
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
50
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
48
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
45
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ECONIS (ZBW)
43
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31
Fresh food online shopping repurchase intention : the role of post-purchase customer experience and corporate image
Ma, Kara Xiaohui
;
Mather, Damien William
;
Ott, Dana L.
; …
- In:
International journal of retail and distribution management
50
(
2022
)
2
,
pp. 206-228
Persistent link: https://www.econbiz.de/10013397929
Saved in:
32
Omnichannel retailing : does it empower consumers and influence patronage?
Mishra, Sita
;
Malhotra, Gunjan
;
Arora, Vibha
; …
- In:
International journal of retail and distribution management
50
(
2022
)
2
,
pp. 229-250
Persistent link: https://www.econbiz.de/10013397937
Saved in:
33
Special issue: developing customer value across contemporary retail channels : new insights and future directions
Sarmaniotis, Christos
(
ed.
);
Chatzipanagiotou, Kalliopi
(
ed.
)
-
2022
Persistent link: https://www.econbiz.de/10013397942
Saved in:
34
Framing the customer journey : touch point categories and decision-making process stages
Towers, Angela
;
Towers, Neil
- In:
International journal of retail and distribution management
50
(
2022
)
3
,
pp. 317-341
Persistent link: https://www.econbiz.de/10013398005
Saved in:
35
Global vs local : analysis of the consumer-brand relationships in India
Sengupta, Aniket
;
Wesley, Scarlett
;
Cavender, RayeCarol
; …
- In:
International journal of retail and distribution management
50
(
2022
)
3
,
pp. 361-376
Persistent link: https://www.econbiz.de/10013398011
Saved in:
36
Does environmental corporate social responsibility increase consumer loyalty?
Godefroit-Winkel, Delphine
;
Schill, Marie
;
Sall, Fatou Diop
- In:
International journal of retail and distribution management
50
(
2022
)
4
,
pp. 417-436
Persistent link: https://www.econbiz.de/10013398025
Saved in:
37
Exploring consumer loyalty towards brands of safe vegetables in Vietnam
Hai Minh Ngo
;
Liu, Ran
;
Ben Taieb, Seifeddine
; …
- In:
International journal of retail and distribution management
50
(
2022
)
4
,
pp. 519-536
Persistent link: https://www.econbiz.de/10013398052
Saved in:
38
Special issue: retailing 2020: a balance of technology and customer experience
Campbell, Jeffrey
(
ed.
)
-
2022
Persistent link: https://www.econbiz.de/10013398053
Saved in:
39
Augmented reality in online retailing : a systematic review and research agenda
Kumar, Harish
- In:
International journal of retail and distribution management
50
(
2022
)
4
,
pp. 537-559
Persistent link: https://www.econbiz.de/10013398065
Saved in:
40
Does sustainability drive to create store equity? : a proposal through image, quality and loyalty
Sánchez-González, Irene
;
Gil Saura, Irene
; …
- In:
International journal of retail and distribution management
50
(
2022
)
6
,
pp. 708-727
Persistent link: https://www.econbiz.de/10013398102
Saved in:
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