//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~isPartOf:"International journal of services, economics and management"
~subject:"Consumer behaviour"
~subject:"Customer satisfaction"
~subject:"Productivity"
~type:"article"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject_exact:"Dienstleistungsbranche"
Narrow search
Delete all filters
| 5 applied filters
Year of publication
From:
To:
Subject
All
Consumer behaviour
Customer satisfaction
Productivity
Dienstleistungssektor
22
Service industry
22
Malaysia
4
Beziehungsmarketing
3
Dienstleistungsqualität
3
India
3
Indien
3
Innovation
3
Knowledge transfer
3
Kundenzufriedenheit
3
Quality management
3
Qualitätsmanagement
3
Relationship marketing
3
Service quality
3
Wissenstransfer
3
China
2
Confidence
2
Dienstleistungshandel
2
Finland
2
Finnland
2
Führungsstil
2
KMU
2
Konsumentenverhalten
2
Leadership style
2
Lieferkette
2
Risiko
2
Risk
2
SME
2
Supply chain
2
Trade in services
2
Vertrauen
2
service innovation
2
service sector
2
1950-2005
1
1965-1997
1
Arbeitskräfte
1
Bank
1
Beschwerdemanagement
1
more ...
less ...
Online availability
All
Undetermined
2
Type of publication
All
Article
Type of publication (narrower categories)
All
Article in journal
5
Aufsatz in Zeitschrift
5
Language
All
English
5
Author
All
Ang, Yueh-Sin
1
Anwar, Sohail
1
Chong, Alain Yee-Long
1
Godwin, Benny J.
1
Indrianti, Nur
1
Lee, Voon-Hsien
1
Sukwadi, Ronald
1
Tan, Boon-In
1
Wright, Rowena
1
more ...
less ...
Published in...
All
International journal of services, economics and management
The journal of services marketing
41
The service industries journal
39
Journal of retailing and consumer services
27
Journal of business research : JBR
25
Journal of service research : JSR
22
Journal of service management
19
International journal of hospitality management
14
Service business
13
International journal of production economics
12
Journal of service research
12
Services marketing quarterly
12
Structural change and economic dynamics : SC+ED
12
International journal of services and operations management
9
Journal of the Academy of Marketing Science
9
Economics of innovation and new technology
8
Industrial marketing management : the international journal for industrial and high-tech firms
8
Psychology & marketing
8
Applied economics
7
International journal of contemporary hospitality management
7
International journal of quality and service sciences
7
International productivity monitor
7
Journal of marketing
7
Journal of service theory and practice : JSTP
7
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
7
International journal of services and operations management : IJSOM
6
Managing service quality : MSQ ; an international journal
6
Asia Pacific journal of marketing and logistics
5
Benchmarking : an international journal ; BIJ
5
European journal of marketing : EJM
5
International journal of productivity and quality management : IJPQM
5
Journal of strategic marketing
5
Total quality management & business excellence
5
Business horizons
4
Economics letters
4
Emerging markets finance & trade : a journal of the Society for the Study of Emerging Markets
4
Erfolg durch Dienen? : Beiträge zur wertsteigernden Führung von Dienstleistungsunternehmen
4
International journal of business excellence
4
International journal of services technology and management
4
Journal of comparative economics : the journal of the Association for Comparative Economic Studies
4
more ...
less ...
Source
All
ECONIS (ZBW)
5
Showing
1
-
5
of
5
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Understanding the conceptualisation and strategies of service recovery processes in service organisations
Anwar, Sohail
- In:
International journal of services, economics and management
14
(
2023
)
2
,
pp. 175-197
Persistent link: https://www.econbiz.de/10014311637
Saved in:
2
Understanding the antecedents of service decisions : an integration of service promiscuity and customer citizenship behaviour
Godwin, Benny J.
;
Wright, Rowena
- In:
International journal of services, economics and management
10
(
2019
)
1
,
pp. 34-54
Persistent link: https://www.econbiz.de/10012178909
Saved in:
3
The moderating role of service innovation on the relationship between customer satisfaction and customer value : a case of 3-star hotels in Jakarta
Sukwadi, Ronald
- In:
International journal of services, economics and management
8
(
2017
)
1/2
,
pp. 18-34
Persistent link: https://www.econbiz.de/10011892259
Saved in:
4
An exploratory study of service productivity index for service industry evaluation
Indrianti, Nur
- In:
International journal of services, economics and management
4
(
2012
)
3
,
pp. 331-343
Persistent link: https://www.econbiz.de/10009734547
Saved in:
5
The impact of TQM practices on learning organisation and customer orientation : a survey of small service organisations in Malaysia
Ang, Yueh-Sin
;
Lee, Voon-Hsien
;
Tan, Boon-In
;
Chong, …
- In:
International journal of services, economics and management
3
(
2011
)
1
,
pp. 62-77
Persistent link: https://www.econbiz.de/10008908355
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->