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~isPartOf:"International journal of services and standards"
~language:"ces"
~language:"eng"
~language:"hun"
~language:"zho"
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services
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standards
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2
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2
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Hirata, Yoshihiro
2
Bassaw, Daniel
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Chen, Lily Shui-lien
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Chen, Ming
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Cheng, Julian Ming Sung
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Famiyeh, Samuel
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Hirata, Yoko
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International journal of services and standards
The service industries journal
66
The journal of services marketing
61
Journal of service management
59
Journal of business research : JBR
55
Journal of service research : JSR
44
SpringerLink / Bücher
31
Services marketing quarterly
27
Industrial marketing management : the international journal for industrial and high-tech firms
26
International journal of production economics
24
Journal of retailing and consumer services
24
The journal of business & industrial marketing
22
International journal of services technology and management
21
Journal of service research
21
Working Paper
21
International journal of hospitality management
19
Service business
19
Working paper / National Bureau of Economic Research, Inc.
18
European journal of operational research : EJOR
17
The science of service systems
17
European journal of marketing : EJM
15
European review of service economics and management
15
Handbook of service science ; [Vol. 1]
15
International journal of services and operations management
15
The handbook of innovation and services : a multi-disciplinary perspective
15
ZEW Discussion Papers
15
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
14
Management science : journal of the Institute for Operations Research and the Management Sciences
14
Working Papers / eSocialSciences
14
Working paper
14
Discussion paper / Centre for Economic Policy Research
13
Meddelanden från Svenska Handelshögskolan
13
NBER working paper series
13
International journal of quality and service sciences
12
NBER Working Paper
12
International journal of contemporary hospitality management
11
Journal of marketing
11
Managing service quality : MSQ ; an international journal
11
Research policy : policy, management and economic studies of science, technology and innovation
11
Service science, management and engineering : education for the 21st Century
11
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1
Project risk assessment of an outsourced call centre project for a national health insurance scheme
Famiyeh, Samuel
;
Bassaw, Daniel
- In:
International journal of services and standards
11
(
2016
)
1
,
pp. 81-105
Persistent link: https://www.econbiz.de/10011641213
Saved in:
2
A case study form a Japanese flipped engineering research course
Hirata, Yoshihiro
- In:
International journal of services and standards
11
(
2016
)
2
,
pp. 111-120
Persistent link: https://www.econbiz.de/10011641218
Saved in:
3
Data collection in field-based environments with alternative mobile devices using mobile geographic information systems and services for quality flexible platforms
Wood, Scott L.
;
Pearson, Brooks C.
- In:
International journal of services and standards
11
(
2016
)
4
,
pp. 301-317
Persistent link: https://www.econbiz.de/10011687356
Saved in:
4
Japanese learners' point of view on learning management system
Hirata, Yoko
;
Hirata, Yoshihiro
- In:
International journal of services and standards
10
(
2015
)
4
,
pp. 211-224
Persistent link: https://www.econbiz.de/10011544779
Saved in:
5
Evaluating healthcare process improvement for patient callbacks
Scott, Rebecce A.
;
George, Benjamin T.
- In:
International journal of services and standards
9
(
2014
)
1
,
pp. 51-66
Persistent link: https://www.econbiz.de/10011283323
Saved in:
6
Role of service characteristics in determining the degree of customer involvement : a typology
Chakraborty, Subhajit
;
Kaynak, Hale
- In:
International journal of services and standards
9
(
2014
)
1
,
pp. 3-18
Persistent link: https://www.econbiz.de/10011283344
Saved in:
7
Identifying team behavioural mindset to improve consensus decision
Chong, Philip S.
;
Chen, Ming
;
Su, Xuemei
- In:
International journal of services and standards
8
(
2012/13
)
3
,
pp. 278-294
Persistent link: https://www.econbiz.de/10010363724
Saved in:
8
E-learning tools for andragogy : a scale model of technology-based active learning
Wang, Ying
;
Koong, Kai S.
;
Sun, Jun
- In:
International journal of services and standards
8
(
2012/13
)
3
,
pp. 214-229
Persistent link: https://www.econbiz.de/10010363739
Saved in:
9
An approach to service innovation in real estate through information technology
Stevens, David P.
;
Zhu, Zhiwei
- In:
International journal of services and standards
6
(
2010
)
1
,
pp. 79-94
Persistent link: https://www.econbiz.de/10008662914
Saved in:
10
Consumer involvement and brand loyalty in services: evidence from the commercial airline industry in Taiwan
Chen, Lily Shui-lien
;
Wang, Michael Chih-hung
;
Cheng, …
- In:
International journal of services and standards
4
(
2008
)
4
,
pp. 437-452
Persistent link: https://www.econbiz.de/10003771399
Saved in:
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