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~isPartOf:"International journal of services technology and management"
~isPartOf:"Journal of business ethics : JOBE"
~isPartOf:"Journal of retailing and consumer services"
~subject:"Service quality"
~subject:"Vergleich"
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Service quality
Vergleich
Taiwan
74
Consumer behaviour
18
Konsumentenverhalten
18
Business ethics
15
Unternehmensethik
15
Customer satisfaction
11
Kundenzufriedenheit
11
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Al Halbusi, Hussam
1
Ali, Abbas J.
1
Aljaberi, Musheer A.
1
Chan, Ya-hui
1
Chen, Ching-fu
1
Chen, Fei-yun
1
Chen, Shun-hsing
1
Cheng, Colin C.
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Cheng, Li-hung
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Chiang, Mei-hsin
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Lee, Monle
1
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1
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1
Lin, Chieh-Yu
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1
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1
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1
Lin, Ta-yi
1
Md Uzir Hossain Uzir
1
Namin, Aidin
1
Pai, Chen-kuo
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Pant, Anurag
1
Statman, Meir
1
Thurasamy Ramayah
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Wen, Chao-Tung
1
White, Christopher J.
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International journal of services technology and management
Journal of business ethics : JOBE
Journal of retailing and consumer services
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
30
The service industries journal
25
Journal of air transport management
20
International journal of hospitality management
12
Tourism management : research, policies, practice
9
Journal of hospitality marketing & management
8
Managing service quality : MSQ ; an international journal
6
Review of Pacific Basin financial markets and policies
6
International journal of services and standards
5
Journal of travel and tourism marketing
5
Global journal of business research : GJBR
4
Maritime policy and management : MPM
4
Service business
4
The TQM journal : the international review of organizational improvement
4
The international journal of human resource management
4
Asia Pacific journal of marketing and logistics
3
Chinese management studies : CMS
3
Cogent business & management
3
International business and economics research journal
3
International journal of electronic customer relationship management : IJECRM
3
International journal of productivity and quality management : IJPQM
3
International journal of quality & reliability management
3
Journal of global information management : an official publication of the Information Resources Management Association
3
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
3
Journal of vacation marketing : an international journal
3
Managerial auditing journal
3
Services marketing quarterly
3
Taiwan's development experience : lessons on roles of government and market ; [papers presented at a conference held at Cornell Univ., Ithaca, New York on May 3 and 4, 1996]
3
The journal of services marketing
3
Total quality management & business excellence
3
Tourism economics : the business and finance of tourism and recreation
3
Asian Pacific economic literature
2
Asian economic journal : journal of the East Asian Economic Association
2
Contemporary accounting research : a journal of the Canadian Academic Accounting Association
2
Contemporary economic policy : a journal of Western Economic Association International
2
Discussion paper / the Institute of Economics, Academia Sinica
2
Discussion paper series / A / Institute of Economic Research
2
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ECONIS (ZBW)
14
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1
The effects of service quality, perceived value and trust in home delivery service personnel on customer satisfaction : evidence from a developing country
Md Uzir Hossain Uzir
;
Al Halbusi, Hussam
;
Thurasamy Ramayah
- In:
Journal of retailing and consumer services
63
(
2021
),
pp. 1-15
Persistent link: https://www.econbiz.de/10012665967
Saved in:
2
The role of consumer participation readiness in automated parcel station usage intentions
Chen, Ching-fu
;
White, Christopher J.
;
Hsieh, Yi-En
- In:
Journal of retailing and consumer services
54
(
2020
),
pp. 1-6
Persistent link: https://www.econbiz.de/10012238372
Saved in:
3
Revisiting customers' perception of service quality in fast food restaurants
Namin, Aidin
- In:
Journal of retailing and consumer services
34
(
2017
),
pp. 70-81
Persistent link: https://www.econbiz.de/10011628999
Saved in:
4
The moral judgment relationship between leaders and followers : a comparative study across the Taiwan strait
Ho, Yi-Hui
;
Lin, Chieh-Yu
- In:
Journal of business ethics : JOBE
134
(
2016
)
2
,
pp. 299-310
Persistent link: https://www.econbiz.de/10011471320
Saved in:
5
Service innovation activities in e-government initiatives : the Taiwan experience
Cheng, Li-hung
;
Wen, Chao-Tung
;
Li, Eldon Yu-zen
;
Lin, Ta-yi
- In:
International journal of services technology and management
17
(
2012
)
1
,
pp. 54-71
Persistent link: https://www.econbiz.de/10009657656
Saved in:
6
Cultural and organizational antecedents of guanxi : the Chinese cases
Lin, Liang-Hung
- In:
Journal of business ethics : JOBE
99
(
2011
)
3
,
pp. 441-451
Persistent link: https://www.econbiz.de/10008990567
Saved in:
7
CSR and service brand : the mediating effect of brand identification and moderating effect of service quality
He, Hongwei
;
Li, Yan
- In:
Journal of business ethics : JOBE
100
(
2011
)
4
,
pp. 673-688
Persistent link: https://www.econbiz.de/10009243148
Saved in:
8
The establishment of appropriate service strategy for banking industry customers with different value
Chen, Shun-hsing
;
Pai, Chen-kuo
;
Chen, Fei-yun
- In:
International journal of services technology and management
16
(
2011
)
1
,
pp. 91-106
Persistent link: https://www.econbiz.de/10009314087
Saved in:
9
The effects of market orientation on new service performance : the mediating role of innovation
Cheng, Colin C.
;
Krumwiede, Dennis
- In:
International journal of services technology and management
16
(
2011
)
1
,
pp. 49-73
Persistent link: https://www.econbiz.de/10009314094
Saved in:
10
Enhancing service quality improvement strategies by integrating Kano's model with importance-performance analysis
Lin, Shu-ping
;
Chan, Ya-hui
- In:
International journal of services technology and management
16
(
2011
)
1
,
pp. 28-48
Persistent link: https://www.econbiz.de/10009314099
Saved in:
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