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~isPartOf:"Journal of Business Ethics"
~isPartOf:"Journal of retailing"
~isPartOf:"Tourism management : research, policies, practice"
~language:"eng"
~subject:"Beziehungsmarketing"
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Search: subject:"consumer behavior"
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Beziehungsmarketing
Consumer behaviour
595
Konsumentenverhalten
595
Einzelhandel
132
Retail trade
132
Relationship marketing
113
Holiday behaviour
112
Urlaubsverhalten
112
Tourism
86
Tourismus
85
Customer satisfaction
76
Kundenzufriedenheit
76
Online retailing
68
Online-Handel
68
Brand management
52
Dienstleistungsqualität
52
Markenführung
52
Service quality
52
Emotion
51
Viral marketing
47
Virales Marketing
47
Brand image
45
Internet marketing
45
Markenimage
45
Online-Marketing
45
Preismanagement
39
Pricing strategy
39
Tourism marketing
39
Tourismusmarketing
39
Experiment
35
E-commerce
34
Electronic Commerce
34
Hotel industry
34
Hotellerie
34
Social Web
32
Social web
32
Tourism industry
31
Tourismuswirtschaft
31
Perception
27
Brand
26
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81
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111
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2
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113
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113
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2
Collection of articles of several authors
2
Sammelwerk
2
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English
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Grewal, Dhruv
6
Noble, Stephanie M.
3
Nordfält, Jens
3
Roggeveen, Anne L.
3
Blut, Markus
2
Cai, Ruiying
2
Calantone, Roger J.
2
Chen, Ching-fu
2
Evanschitzky, Heiner
2
Fu, Xiaoxiao
2
Gustafsson, Anders
2
Hudson, Simon
2
Hult, G. Tomas M.
2
O'Gorman, Kevin
2
Okumus, Fevzi
2
Raggiotto, Francesco
2
Reinartz, Werner J.
2
Rudolph, Thomas
2
Ruyter, Ko de
2
Scarpi, Daniele
2
So, Kevin Kam Fung
2
Soysal, Gonca
2
Taheri, Babak
2
Tsiros, Michael
2
Verhoef, Peter C.
2
Wang, Jeff Jianfeng
2
Yi, Xiaoli
2
Zhang, Yufei
2
Acuti, Diletta
1
Agapito, Dora
1
Ahlbom, Carl-Philip
1
Aiello, Gaetano
1
Ailawadi, Kusum L.
1
Aiolfi, Simone
1
Alavi, Sascha
1
Algesheimer, René
1
Alguezaui, Salma
1
Altinay, Levent
1
Alén, Elisa
1
Anderl, Eva
1
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Published in...
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Journal of Business Ethics
Journal of retailing
Tourism management : research, policies, practice
Journal of retailing and consumer services
459
Journal of business research : JBR
358
International journal of hospitality management
164
The journal of services marketing
116
The journal of product & brand management
97
The journal of brand management : an international journal
83
Journal of the Academy of Marketing Science
76
Psychology & marketing
75
Cogent business & management
74
Journal of hospitality marketing & management
73
Asia Pacific journal of marketing and logistics
68
International journal of contemporary hospitality management
68
Journal of travel and tourism marketing
68
Journal of strategic marketing
65
The service industries journal
64
Industrial marketing management : the international journal for industrial and high-tech firms
58
Journal of service management
55
The international review of retail, distribution and consumer research
54
Journal of marketing
51
Marketing intelligence & planning
51
European journal of marketing : EJM
50
Journal of service research : JSR
49
Services marketing quarterly
49
International journal of retail & distribution management
48
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
48
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
46
International journal of internet marketing and advertising : IJIMA
44
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
42
International journal of retail and distribution management
42
The international journal of bank marketing : IJBM
41
Service business
40
International journal of electronic marketing and retailing : IJEMR
38
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
36
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
36
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
36
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
35
International journal of consumer studies
32
International journal of electronic customer relationship management : IJECRM
32
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ECONIS (ZBW)
113
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113
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1
Impacts of user-generated images in online reviews on customer engagement : a panel data analysis
Li, Hengyun
;
Liu, Hongbo
;
Shin, Hyejo Hailey
;
Ji, Haipeng
- In:
Tourism management : research, policies, practice
101
(
2024
),
pp. 1-18
Persistent link: https://www.econbiz.de/10014457727
Saved in:
2
Healthy foods, healthy sales? : cross-category effects of a loyalty program promoting sales of fruit and vegetables
Panzone, Luca A.
;
Tocco, Barbara
;
Brečić, Ružica
; …
- In:
Journal of retailing
100
(
2024
)
1
,
pp. 85-103
Persistent link: https://www.econbiz.de/10014527095
Saved in:
3
Leveraging in-store sechnology and AI : increasing customer and employee efficiency and enhancing their experiences
Grewal, Dhruv
;
Benoit, Sabine
;
Noble, Stephanie M.
; …
- In:
Journal of retailing
99
(
2023
)
4
,
pp. 487-504
Persistent link: https://www.econbiz.de/10014465640
Saved in:
4
Retailing groundedness : how to improve customer experience, brand perceptions, and customer loyalty through feelings of groundedness
Bruckberger, Gianna
;
Fuchs, Christoph
;
Schreier, Martin
; …
- In:
Journal of retailing
99
(
2023
)
4
,
pp. 594-604
Persistent link: https://www.econbiz.de/10014465661
Saved in:
5
The store of the future : engaging customers through sensory elements, personalized atmospherics, and interpersonal interaction
Szocs, Courtney
;
Kim, Yeseul
;
Lim, Mikyoung
;
Arroyo, …
- In:
Journal of retailing
99
(
2023
)
4
,
pp. 605-620
Persistent link: https://www.econbiz.de/10014465663
Saved in:
6
The clock is tickin-Or is it? : customer satisfaction response to waiting shorter vs. longer than expected during a service encounter
Caruelle, Delphine
;
Lervik-Olsen, Line
;
Gustafsson, Anders
- In:
Journal of retailing
99
(
2023
)
2
,
pp. 247-264
Persistent link: https://www.econbiz.de/10014321982
Saved in:
7
Co-creating affective atmospheres in retail experience
Joy, Annamma
;
Wang, Jeff Jianfeng
;
Orazi, Davide C.
; …
- In:
Journal of retailing
99
(
2023
)
2
,
pp. 297-317
Persistent link: https://www.econbiz.de/10014322019
Saved in:
8
Multichannel customer purchase behavior and long tail effects in the fashion goods market
Ratchford, Brian Thomas
;
Soysal, Gonca
;
Zentner, Alejandro
- In:
Journal of retailing
99
(
2023
)
1
,
pp. 46-65
Persistent link: https://www.econbiz.de/10014283357
Saved in:
9
"If you loved our product" : do conditional review requests harm retailer loyalty?
Koukova, Nevena T.
;
Wang, Rebecca Jen-Hui
;
Isaac, Mathew S.
- In:
Journal of retailing
99
(
2023
)
1
,
pp. 85-101
Persistent link: https://www.econbiz.de/10014283363
Saved in:
10
Sustaining shopping momentum in retail malls using real-time messaging
Vakeel, Khadija Ali
;
Fudurić, Morana
;
Viswanathan, Vijay
; …
- In:
Journal of retailing
99
(
2023
)
1
,
pp. 102-114
Persistent link: https://www.econbiz.de/10014283364
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