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~isPartOf:"Journal of business economics : JBE"
~isPartOf:"Journal of service research : JSR"
~isPartOf:"The journal of services marketing"
~subject:"Customer service"
~subject:"Innovation"
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Search: subject_exact:"Service-Dominant Logic"
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Customer service
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Service-Dominant Logic
25
Service-dominant logic
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14
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service-dominant logic
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Hartline, Michael D.
2
Akaka, Melissa Archpru
1
Barrios, Andrés
1
Black, Hulda G.
1
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1
Chumpitaz Caceres, Rubén
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Cronin, J. J.
1
Estrada-Mejia, Catalina
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Frey, Alexander
1
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Hau Nguyen Le
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Melton, Horace L.
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1
Parasuraman, A.
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Plé, Lo͏i͏̈c
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Thuy Ngoc Pham
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Journal of business economics : JBE
Journal of service research : JSR
The journal of services marketing
Journal of business research : JBR
8
Journal of service management
4
Service business
4
Industrial marketing management : the international journal for industrial and high-tech firms
3
Innovating in practice : perspectives and experiences
3
The service industries journal
3
International journal of innovation management
2
International journal of production economics
2
International journal of sports marketing & sponsorship
2
Journal of marketing management : MM
2
The journal of business & industrial marketing
2
Academy of Management learning & education : AMLE
1
Baltic journal of management : BJM
1
Business & information systems engineering : BISE ; the international journal of Wirtschaftsinformatik
1
Business ethics and leadership : BEL
1
Electronic markets : EM ; the international journal of electronic commerce and business media
1
Electronic markets : the international journal on networked business
1
European journal of marketing
1
European journal of marketing : EJM
1
Global perspectives on service science: Japan
1
Handbook of innovation in public services
1
Handbook of research on effective marketing in contemporary globalism
1
Handbook of strategic e-business management
1
Human resource management
1
IIMB management review
1
Information systems and e-business management : ISeB
1
International journal of business competition and growth : IJBCG
1
International journal of contemporary hospitality management
1
International journal of e-business research : an official publication of the Information Resources Management Association
1
International journal of entrepreneurial venturing : IJEV
1
International journal of management and economics
1
International journal of pharmaceutical and healthcare marketing : IJPHM
1
International journal of productivity and quality management : IJPQM
1
International journal of quality and service sciences
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International journal of services and operations management
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International journal of services technology and management : IJSTM
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International journal of services, economics and management
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International journal of technology management : IJTM
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1
From service to social innovation with a service-dominant logic approach
Barrios, Andrés
;
Camacho, Sonia
;
Estrada-Mejia, Catalina
- In:
The journal of services marketing
37
(
2023
)
2
,
pp. 201-215
Persistent link: https://www.econbiz.de/10013542925
Saved in:
2
Customer service co-creation literacy for better service value : evidence from the health-care sector
Tram-Anh Ngoc Pham
;
Hau Nguyen Le
;
Nguyen, Dung Tien
; …
- In:
The journal of services marketing
36
(
2022
)
7
,
pp. 940-951
Persistent link: https://www.econbiz.de/10013407621
Saved in:
3
Archetypes of service innovation : implications for value cocreation
Helkkula, Anu
;
Kowalkowski, Christian
;
Tronvoll, Bård
- In:
Journal of service research : JSR
21
(
2018
)
3
,
pp. 284-301
Persistent link: https://www.econbiz.de/10011916505
Saved in:
4
A service-dominant logic perspective on the roles of technology in service innovation : uncovering four archetypes in the sharing economy
Frey, Alexander
;
Trenz, Manuel
;
Veit, Daniel J.
- In:
Journal of business economics : JBE
89
(
2019
)
8/9
,
pp. 1149-1189
Persistent link: https://www.econbiz.de/10012125838
Saved in:
5
How much compensation should a firm offer for a flawed service? : an examination of the nonlinear effects of compensation on satisfaction
Gelbrich, Katja
;
Gäthke, Jana
;
Grégoire, Yany
- In:
Journal of service research : JSR
18
(
2015
)
1
,
pp. 107-123
Persistent link: https://www.econbiz.de/10010483434
Saved in:
6
Retrospective : a cross-sectional test of the effect and conceptualization of service value revisited
Cronin, J. J.
- In:
The journal of services marketing
30
(
2016
)
3
,
pp. 261-265
Persistent link: https://www.econbiz.de/10011524364
Saved in:
7
Employee collaboration, learning orientation, and new service development performance
Melton, Horace L.
;
Hartline, Michael D.
- In:
Journal of service research : JSR
16
(
2013
)
1
,
pp. 67-81
Persistent link: https://www.econbiz.de/10009751089
Saved in:
8
Extending the context of service : from encounters to ecosystems
Akaka, Melissa Archpru
;
Vargo, Stephen L.
- In:
The journal of services marketing
29
(
2015
)
6/7
,
pp. 453-462
Persistent link: https://www.econbiz.de/10011418340
Saved in:
9
Customer and employee co-creation of radical service innovations
Melton, Horace
;
Hartline, Michael D.
- In:
The journal of services marketing
29
(
2015
)
2
,
pp. 112-123
Persistent link: https://www.econbiz.de/10011343388
Saved in:
10
Service innovation viewed through a service-dominant logic lens : a conceptual framework and empirical analysis
Ordanini, Andrea
;
Parasuraman, A.
- In:
Journal of service research : JSR
14
(
2011
)
1
,
pp. 3-23
Persistent link: https://www.econbiz.de/10008826890
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