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~isPartOf:"Journal of business economics : JBE"
~isPartOf:"Journal of service research : JSR"
~isPartOf:"The journal of services marketing"
~subject:"Innovation"
~subject:"Kundenwert"
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Search: subject_exact:"Service-Dominant Logic"
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Innovation
Kundenwert
Service-Dominant Logic
25
Service-dominant logic
25
Customer integration
16
Kundenintegration
16
Betriebliche Wertschöpfung
14
Value creation
14
Beziehungsmarketing
13
Relationship marketing
13
Dienstleistung
12
Services
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Customer service
6
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Dienstleistungsqualität
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Dienstleistungssektor
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Kundenservice
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Services marketing
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Customer satisfaction
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Customer value
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Kundenzufriedenheit
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service-dominant logic
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Co-creation
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Consumer behaviour
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Konsumentenverhalten
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Dienstleistungsmanagement
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Innovation management
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Innovationsmanagement
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Barrios, Andrés
2
Hartline, Michael D.
2
Blocker, Christopher P.
1
Camacho, Sonia
1
Cronin, J. J.
1
Estrada-Mejia, Catalina
1
Frey, Alexander
1
Hau Nguyen Le
1
Helkkula, Anu
1
Kowalkowski, Christian
1
Melton, Horace
1
Melton, Horace L.
1
Ng, Sylvia C.
1
Nguyen, Dung Tien
1
Ordanini, Andrea
1
Parasuraman, A.
1
Plewa, Carolin
1
Plé, Loïc
1
Sweeney, Jillian C.
1
Thuy Ngoc Pham
1
Tram-Anh Ngoc Pham
1
Trenz, Manuel
1
Tronvoll, Bård
1
Veit, Daniel J.
1
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Journal of business economics : JBE
Journal of service research : JSR
The journal of services marketing
Industrial marketing management : the international journal for industrial and high-tech firms
13
Journal of business research : JBR
13
Marketing theory
9
The service industries journal
7
International journal of contemporary hospitality management
6
Journal of service management
6
Journal of marketing management : MM
4
Journal of the Academy of Marketing Science
4
Service business
4
European journal of marketing
3
Innovating in practice : perspectives and experiences
3
International journal of services and operations management
3
Journal of business market management : JBM
3
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
3
Journal of service theory and practice : JSTP
3
Managing service quality : MSQ ; an international journal
3
Marketing : ZFP ; journal of research and management
3
The TQM journal : the international review of organizational improvement
3
AMS review : official publication of the Academy of Marketing Science
2
Australasian marketing journal
2
European Sport management quarterly : ESMQ
2
European journal of marketing : EJM
2
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
2
International journal of hospitality management
2
International journal of innovation management
2
International journal of production economics
2
International journal of sports marketing & sponsorship
2
International journal of technology management : IJTM
2
Journal of business-to-business marketing
2
Journal of management information systems : JMIS
2
The journal of business & industrial marketing
2
Tourism management : research, policies, practice
2
Asian journal of business and accounting : AJBA
1
Baltic journal of management : BJM
1
Business & information systems engineering : BISE ; the international journal of Wirtschaftsinformatik
1
Business ethics and leadership : BEL
1
Central European business review : CEBR
1
Cogent business & management
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ECONIS (ZBW)
11
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1
From service to social innovation with a service-dominant logic approach
Barrios, Andrés
;
Camacho, Sonia
;
Estrada-Mejia, Catalina
- In:
The journal of services marketing
37
(
2023
)
2
,
pp. 201-215
Persistent link: https://www.econbiz.de/10013542925
Saved in:
2
Customer service co-creation literacy for better service value : evidence from the health-care sector
Tram-Anh Ngoc Pham
;
Hau Nguyen Le
;
Nguyen, Dung Tien
; …
- In:
The journal of services marketing
36
(
2022
)
7
,
pp. 940-951
Persistent link: https://www.econbiz.de/10013407621
Saved in:
3
Archetypes of service innovation : implications for value cocreation
Helkkula, Anu
;
Kowalkowski, Christian
;
Tronvoll, Bård
- In:
Journal of service research : JSR
21
(
2018
)
3
,
pp. 284-301
Persistent link: https://www.econbiz.de/10011916505
Saved in:
4
A service-dominant logic perspective on the roles of technology in service innovation : uncovering four archetypes in the sharing economy
Frey, Alexander
;
Trenz, Manuel
;
Veit, Daniel J.
- In:
Journal of business economics : JBE
89
(
2019
)
8/9
,
pp. 1149-1189
Persistent link: https://www.econbiz.de/10012125838
Saved in:
5
Studying customers' resource integration by service employees in interactional value co-creation
Plé, Loïc
- In:
The journal of services marketing
30
(
2016
)
2
,
pp. 153-164
Persistent link: https://www.econbiz.de/10011486995
Saved in:
6
The transformative value of a service experience
Blocker, Christopher P.
;
Barrios, Andrés
- In:
Journal of service research : JSR
18
(
2015
)
3
,
pp. 265-283
Persistent link: https://www.econbiz.de/10011336512
Saved in:
7
Retrospective : a cross-sectional test of the effect and conceptualization of service value revisited
Cronin, J. J.
- In:
The journal of services marketing
30
(
2016
)
3
,
pp. 261-265
Persistent link: https://www.econbiz.de/10011524364
Saved in:
8
Professional service providers' resource integration styles (PRO-RIS) : facilitating customer experiences
Ng, Sylvia C.
;
Plewa, Carolin
;
Sweeney, Jillian C.
- In:
Journal of service research : JSR
19
(
2016
)
4
,
pp. 380-395
Persistent link: https://www.econbiz.de/10011606695
Saved in:
9
Employee collaboration, learning orientation, and new service development performance
Melton, Horace L.
;
Hartline, Michael D.
- In:
Journal of service research : JSR
16
(
2013
)
1
,
pp. 67-81
Persistent link: https://www.econbiz.de/10009751089
Saved in:
10
Customer and employee co-creation of radical service innovations
Melton, Horace
;
Hartline, Michael D.
- In:
The journal of services marketing
29
(
2015
)
2
,
pp. 112-123
Persistent link: https://www.econbiz.de/10011343388
Saved in:
1
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