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~isPartOf:"Journal of business research : JBR"
~isPartOf:"Psychology & marketing"
~subject:"Beziehungsmarketing"
~subject:"Konsumentenverhalten"
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Search: subject_exact:"Customer loyalty"
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Beziehungsmarketing
Konsumentenverhalten
Consumer behaviour
27
Customer retention
27
Kundenbindung
27
Relationship marketing
27
Customer loyalty
18
Customer satisfaction
18
Kundenzufriedenheit
18
Dienstleistungsqualität
9
Service quality
9
Brand image
6
Einzelhandel
6
Markenimage
6
Retail trade
6
Brand management
5
Lieferantenmanagement
5
Markenführung
5
Supplier relationship management
5
Viral marketing
5
Virales Marketing
5
Internet marketing
4
Online-Marketing
4
Social Web
4
Social web
4
Brand
3
Customer value
3
E-commerce
3
Electronic Commerce
3
Emotion
3
Gambling
3
Glücksspiel
3
Kundenwert
3
Markenartikel
3
Online retailing
3
Online-Handel
3
B-to-B-Marketing
2
B2B context
2
Brand loyalty
2
Business-to-business marketing
2
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English
29
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Prentice, Catherine
2
Woisetschläger, David
2
Wong, IpKin Anthony
2
Abdullahi, Hassana
1
Ahn, Sun Joo
1
Aksoy, Lerzan
1
Al-Nabhani, Khalid
1
Arnold, Mark J.
1
Arnold, Todd J.
1
Audhesh, Paswan K.
1
Autry, Chad W.
1
Bader-El-Den, Mohamed
1
Belhadi, Amine
1
Benkhati, Imane
1
Bi, Qingqing
1
Buoye, Alexander
1
Chennamaneni, Pavan Rao
1
Confete, Ilenia
1
Cossío-Silva, Francisco-José
1
Coussement, Kristof
1
De Bock, Koen W.
1
Desmond, John
1
Desveaud, Kathleen
1
Eisend, Martin
1
Esmeli, Ramazan
1
Evanschitzky, Heiner
1
Gabler, Colin B.
1
Gligor, David M.
1
Gonc̦alves, Helena Martins
1
Gong, Taeshik
1
Gupta, Shivam
1
Hagebölling, Mona
1
Huang, Yanliu
1
Hultman, Magnus
1
Jones, Michael A.
1
Jung, Jaesuk
1
Jung, Jin Ho
1
Kamble, Sachin S.
1
Keiningham, Timothy
1
Kim, Kyongseok
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Journal of business research : JBR
Psychology & marketing
Journal of retailing and consumer services
47
Journal of hospitality marketing & management
16
The service industries journal
16
Cogent business & management
13
International journal of contemporary hospitality management
13
International journal of hospitality management
12
The TQM journal : the international review of organizational improvement
11
The international journal of bank marketing : IJBM
11
Services marketing quarterly
10
Asia Pacific journal of marketing and logistics
9
Journal of the Academy of Marketing Science
9
The journal of services marketing
9
Journal of strategic marketing
8
Journal of Asian finance, economics and business : JAFEB
7
Service business
7
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
7
Australasian marketing journal
6
European journal of marketing : EJM
6
How to succeed in the digital age : strategies from 17 top managers
6
International journal of electronic customer relationship management : IJECRM
6
International journal of quality & reliability management
6
International journal of quality and service sciences
6
Journal of Islamic marketing
6
Journal of marketing analytics : JMA
6
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
6
Journal of service management
6
Journal of service theory and practice : JSTP
6
Marketing intelligence & planning
6
Marketing science : the marketing journal of the Institute for Operations Research and the Management Sciences
6
Tourism management : research, policies, practice
6
ASEAN marketing journal : Association of Southeast Asian Nations marketing journal
5
African journal of business and economic research : AJBER
5
Industrial marketing management : the international journal for industrial and high-tech firms
5
International journal of business excellence
5
International journal of retail & distribution management
5
Inventi impact: retailing & consumer services
5
Journal for global business advancement : JGBA
5
Journal of African business
5
Journal of financial services marketing
5
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ECONIS (ZBW)
29
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1
A meta-model of customer brand loyalty and its antecedents
Desveaud, Kathleen
;
Mandler, Timo
;
Eisend, Martin
- In:
Journal of business research : JBR
176
(
2024
),
pp. 1-12
Persistent link: https://www.econbiz.de/10014550337
Saved in:
2
Feeling rewarded and entitled to be served : understanding the influence of self- versus regular checkout on customer loyalty
Nusrat, Farhana
;
Huang, Yanliu
- In:
Journal of business research : JBR
170
(
2024
),
pp. 1-13
Persistent link: https://www.econbiz.de/10014534518
Saved in:
3
Causal recipes of customer loyalty in a sharing economy : integrating social media analytics and fsQCA
Lee, Carmen Kar Hang
;
Tse, Ying Kei
;
Leung, Eric Ka Ho
; …
- In:
Journal of business research : JBR
181
(
2024
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014556536
Saved in:
4
Does strategic management of digital technologies influence electronic word-of-mouth (eWOM) and customer loyalty? : empirical insights from B2B platform economy
Belhadi, Amine
;
Kamble, Sachin S.
;
Benkhati, Imane
; …
- In:
Journal of business research : JBR
156
(
2023
),
pp. 1-11
Persistent link: https://www.econbiz.de/10013534277
Saved in:
5
"My place is your place" : understanding how psychological ownership influences peer-to-peer service experiences
Pino, Giovanni
;
Nieto-García, Marta
;
Zhang, Carol Xiaoyue
- In:
Psychology & marketing
39
(
2022
)
2
,
pp. 390-401
Persistent link: https://www.econbiz.de/10012796112
Saved in:
6
An analyses of the effect of using contextual and loyalty features on early purchase prediction of shoppers in e-commerce domain
Esmeli, Ramazan
;
Bader-El-Den, Mohamed
;
Abdullahi, Hassana
- In:
Journal of business research : JBR
147
(
2022
),
pp. 420-434
Persistent link: https://www.econbiz.de/10013271515
Saved in:
7
The impact of brand communities on public and private brand loyalty : a field study in professional sports
Mills, Mark
;
Oghazi, Pejvak
;
Hultman, Magnus
; …
- In:
Journal of business research : JBR
144
(
2022
),
pp. 1077-1086
Persistent link: https://www.econbiz.de/10013185078
Saved in:
8
Tactical termination of contractual services : an analysis of the phenomenon and its determinants
Hagebölling, Mona
;
Seegebarth, Barbara
; …
- In:
Journal of business research : JBR
137
(
2021
),
pp. 170-181
Persistent link: https://www.econbiz.de/10012665754
Saved in:
9
The influence of a retail store manager in developing frontline employee brand relationship, service performance and customer loyalty
Jung, Jin Ho
;
Yoo, Jay Jaewon
;
Arnold, Todd J.
- In:
Journal of business research : JBR
122
(
2021
),
pp. 362-372
Persistent link: https://www.econbiz.de/10012420421
Saved in:
10
Examining consumer attitudes towards retailers' m-commerce mobile applications : an initial adoption vs. continuous use perspective
McLean, Graeme J.
;
Osei-Frimpong, Kofi
;
Al-Nabhani, Khalid
- In:
Journal of business research : JBR
106
(
2020
),
pp. 139-157
Persistent link: https://www.econbiz.de/10012158345
Saved in:
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